The Most Important Role of a Community Manager I’ve been a Community Manager for over a decade but don’t believe I have seen a better outline of our roles and sub-roles than this graphic – I have been in all of these roles, at one time or another. Because I am a volunteer and Able2Know […]
Virtual Groups & Online Communities As John Donne famously wrote, “No man is an island.” On the internet, there seems to be a similar but not identical truth – few people want to be an island. And so we create enclaves. Some of our enclaves mimic those we see in the offline world – we […]
This post is a riff on 10 Community Roundtable Member Predictions for 2011. If you don’t follow the Community Roundtable, you should — they are very knowledgeable about an aspect of social media that is very near and dear to me — the creation, nurturing and management of online communities. I only wish that my […]