Posts in Community Management

Quinnipiac Assignment 06 – ICM 526 – Best Practices in Using Social Media for Customer Service

Best Practices in Using Social Media for Customer Service When it comes to best practices for using […]
by Janet
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Quinnipiac Assignment 04 – ICM 526 – The Importance of Content Marketing for Community Managers

The Importance of Content Marketing for Community Managers Why is content marketing important for Community Managers? It is […]
by Janet
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Quinnipiac Assignment 01 – ICM 526 – The Most Important Role of a Community Manager

The Most Important Role of a Community Manager I’ve been a Community Manager for over a decade […]
by Janet
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Quinnipiac Assignment 06 – ICM501 – Virtual Groups & Online Communities

Virtual Groups & Online Communities As John Donne famously wrote, “No man is an island.” On the […]
by Janet
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Community Management and Social Media into 2011

This post is a riff on 10 Community Roundtable Member Predictions for 2011. If you don’t follow […]
by Janet
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