Does one page on your site have a far higher Bounce Rate than the others? Check it and see if the links on it are all leading users away from your site. If that's not the culprit, perhaps its content isn't compelling enough.
Provide positive reinforcement when there is no crisis and you'll be able to call on them when there is one. And the corollary is true as well: superstar users, if unappreciated, will leave, and other users will follow them out of your forum.
More Community Management ideas, tips and tricks. This time it's about leaving the main topic behind.
Know when to stop, or even let others have the last word.
A little reverse psychology on how to handle yourself on online forums.
What do I Mean by Hesitation Generation? So, the Hesitation Generation. So as I travel around the […]
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