Some of the respondents saw less harm in a relationship where the parties never actually, physically, met. Others saw it as being more or less the same as a physical affair, or at least an emotional one.
Hannah performed the research for her book, The Telling Error. She says,
“The thing about Twitter is that everything is on there, so whatever you’re interested in is there. But it is capable of being incredibly nasty. I noticed that whenever somebody either does something wrong or offends somebody, Twitter will form a kind of aggressive, vindictive mob and start slagging off that person. Almost always, the punishment is worse than the crime.”
For bored and isolated people, social media can often serve as a godsend. Yet with worries such as this, spouses might do well to be cautious. Not necessary jealous, but at least to be wondering a bit, if someone spends seemingly forever online. It does not help that a lot of online behaviors encourage an almost addictive obsession. Because we crave the latest tweets.
We can’t wait to read the next gem from the Huffington Post, or take the latest meaningless quiz from Buzz Feed, or try to prank our friends with the most recent fake news from The Onion. And do not get me started on Candy Crush.
Hence the opportunities are all too ample for vulnerable, lonely people to end up typing a little too much with someone else, and for it to turn into sexting and worse.
Social Media Continues its Relentless Pace to Try to Make You Stay Put
It’s a relentless pace out there. And much like the holidays accelerate the end of the year, and we suddenly look up on January 7th or so and wonder just what the hell just happened, social media is continuing to not so much reap the whirlwind as to be the whirlwind. But at the same time, there’s an effort afoot to slow down and control the whirlwind.
Twitter’s Relentless Pace
Case in point: Twitter‘s recent changes are designed to keep people on as long as possible. They do this by embedding media more directly and making it so that you don’t have to leave Twitter’s embrace in order to enjoy a clip or a photograph. So far, so good. But shortened URLs allow for more malware exploits. It’s like one step forward, a step back and another one to the side.
Facebook’s Relentless Pace
Facebook, yet again, looks to change its layout. The profile is going to become richer and provide more information. This may or may not be useful to users but it will certainly keep them on longer. At least, that will happen in the beginning, when it’s a novel concept.
LinkedIn’s Relentless Pace
Long ago, LinkedIn tried adding Signal to make it easier to track even more of the social media avalanche – and, of course, to try to keep people on LinkedIn as long as possible.
Currently, they are using status types of communications. Sounds a lot like Facebook, eh?
The Common Thread
What these changes had in common, other than, perhaps, novelty for the sake of novelty, is the desire to keep people on site as long as possible. Put some tar down, and have us all stick, at least for a while.
So while the internet spins ever faster, and social media sites attempt to keep up, their overall strategies seem to try to slow us all down. Will it work? Is it a foolish dream to think you can keep people around with such tricks, such slick bells and whistles?
Lack of Content
What disturbs me is that there’s not a lot of content happening. And it would, could, should make me want to hang around. Instead of hiring writers to improve things, or rewarding good current content providers, each of the big three sites is instead pursuing a software solution. But what’s the sense in hanging around a site if the content isn’t compelling? Or are we, instead, merely getting the sites that we, perhaps, deserve?
Hence here’s what happens if my Facebook friends list is dominated by people I went to High School with over thirty years ago. Their status updates and my wall have a lot of news of their birthdays, their children and their careers. But isn’t that what we would expect? And if I instead tip my list in a different direction, and it’s suddenly dominated by the people I work with or diet with or do artwork with, the news is going to be different.
In particular, politically, you can see very different versions of each site, depending on your bubble. After all, a lot of us prefer to see people we like and agree with.
Comparison to Reality TV
One thing about Reality TV is that it’s anything but real if it’s at all successful. Because people just, generally, don’t lead terribly interesting lives (yes, you too, gentle reader). We pick up the dry cleaning. Or we bicker over the remote. We forget to buy sausages and make do with hot dogs. And around and around and around we go. And all three of the big social media sites, when we are not following celebrities and businesses, are really just a big agglomeration of Post-It Notes whereby we tell each other to grab milk on the way home. For “Reality” to be compelling at all, it’s got to be unreal, and scripted. It must become this fight or that rose ceremony or this other weird pancake-making challenge.
The big three older social media sites, when you strip away the celebrities and the companies, can be a boatload of errands or a standard-form holiday letter. You know the kind, where you learn little Suzie has taken up the clarinet. Over and over ad infinitum.
No wonder we need software solutions to keep us there. The relentless pace continues.
Life, Liberty … And Facebook for All – Your Home Page
Your home page is vital. Log into Facebook, and it’s the first thing you see. It’s your Home Page. So here’s what’s in it. You can divide it into what look like columns.
NOTE: Facebook constantly A/B tests. Features move around, change, are renamed and resized, or disappear all the time. These are rolled out in stages; your neighbor may have a different-looking Home Page from yours. And this is 100% normal.
Home Page Links
So first of all, column one (left side, top):
Then shortcuts; this is a section you add to or subtract from.
Then column two (center):
Status messages on friends’ pages
Other friend activities
Anything your friends or the pages you follow are sharing
Then column three (right, top):
Groups You Might Like
People You May Know
A list of friends available on chat (at the bottom)
Let’s start with Column One:
So this is a list of the groups you have joined.
These are pages you are following.
So pretty obviously, this is a way to access your entire list of friends.
So you can create groups for any reason. And this includes to support a beloved entertainment figure, promote your business or just complain about people wearing Crocs. So I’ll get into the specifics later.
These will rotate as you access more games, depending upon recency.
Status Messages on Friends’ Pages
So this is the actual News Feed itself. And you can comment on others’ statuses (statii?) or posted links.
Other Friend Activities
First of all, you are served everyone’s activities. Facebook can be a tsunami of data. However, a lot is aggregated; you are usually shown that six people joined a group, rather than separate messages on all half-dozen.
So if you’ve got upcoming events and you haven’t RSVP’d, they’ll show up here, but you can jettison them by clicking the x on the right side. Note that you’ll be invited to all sorts of stuff, including sponsored activities and openings by commercial ventures. And RSVP’ing is not strictly necessary. However, as an event organizer, I have to say it’s appreciated so as to at least get a handle on headcount (and know who not to expect). You need not RSVP for commercial store openings or whatnot.
Whether they’ve made the year apparent is their own business. But if they’ve got the month and day up on Facebook, birthdays will show up here. And of course you’re under no obligation to wish people a Happy Birthday, but it is kind of nice.
People You May Know
So this is based upon some sort of an algorithm whereby Facebook looks at things like your current friends list, their friends, your location and possibly also your school(s) and workplace(s). However, I don’t believe the latter are included at this time. So if you have any mutual friends, Facebook lists them as well. Facebook does not always get this right, or it gets it wrong in interesting ways, e. g. Facebook says I “may know” the spouse of someone I attended High School with. Well, unless I went to High School with the spouse (over 30 years ago), then there isn’t much of a likelihood there.
Hence there are times when this list is bewildering. Hey, Facebook is doing the best it can.
Targeted Advertisements on Your Home Page
Well, they’re as targeted as Facebook can make them. This apparently has a basis in your click activity, your likes, your friends’ likes and whenever you click on an ad to get rid of it. Again, sometimes Facebook can get this wrong in rather spectacular ways; for example, when I wrote this post originally, it showed me an ad for Toyota. And I have neither owned nor contemplated owning one, ever.
A list of friends available on chat
It should go without saying that you should never click on links from chatters you don’t know well. And you’re under no obligation whatsoever to answer anyone’s instigated chat.
So a big part of the Facebook experience is not only playing games but also sharing them with others, or sharing status or links. The way you see and can participate in this sharing is via your Home Page. It is, essentially, a bulletin board between you and your pals. But keep your own wall the way you want it. If you don’t want people to swear or argue politics, etc., that is 100% within your rights.
Are You Interested in Getting More Twitter Followers?
Getting More Twitter Followers.
Oh, it’s the Holy Grail, isn’t it? Getting more people to follow you, and moving that magical Twitter followers number up, up and ever upwards, to stratospheric heights. And, even more importantly, increasing it to more than the number of people you’re following (more on that later).
Social Media Today weighed in on this, and I support their ideas but would love to expand up them in this post. Here’s what they had to say about Twitter followers and increasing their numbers.
Quality vs. Quantity
First off, they point out that it’s not quantity, it’s quality. Well, yeah. Kinda. However, various Twitter graders (such used to be found on HubSpot – now they provide a website grader) did give more credit for having more followers. Were these graders meaningful? Kinda, sorta.
HubSpot admitted that they did give some weight to the actual numbers. I am not averse to actual numbers being used as a part of the grading system. They are, after all, somewhat objective. But does any of it have a meaning? Probably, mainly, to fellow social media marketing-type folk. But if you were to tout your grade to anyone not into it, they’d probably look at you as if you had three heads (my apologies, HubSpot).
Who Do You Want to Follow You?
So onto the techniques. (1) Think about who you want your Twitter followers to be – like with any other idea, you need to have some sort of a plan. If you want to sell landscaping services, it would help to target homeowners and gardeners, yes? And in your area, right? You might get John from Cincinnati but unless you’re in the Cincinnati area, forget it. John may be wonderful, but his following you is of little help to you. Social Media Today‘s suggestion is to go after directories like We Follow. Agreed, and possibly also go after local groups of people. As in, put your Twitter handle on your business cards. You’re mainly going to be handing those to local folk, so there’s a match there.
(2) Complete your profile – this is a no-brainer and I have no idea why people don’t do this as it takes very little time. And, while you’re at it, add a photograph. Make it of your face, or of the company logo if the profile is shared.
Return the Favor
(3) Follow others – sure, but don’t do so indiscriminately. At some point, you will hit maybe 2,000 following. However, if your own Twitter followers are nowhere near as high, you’ll mainly look like a spammer (e. g. an account indiscriminately following whoever).
The easiest way to assure that a more balanced ratio is maintained is to get into the habit of doing it now, before you have to care about it. Therefore, don’t just follow back everyone who follows you, unless you’ve got a good reason to do so. A lot of accounts will follow and then unfollow in a day or so if you haven’t followed back. You most likely don’t want these followers anyway. So, unless they are appealing for some other reason, don’t bother with them. Might I also suggest pruning? If someone isn’t following you back and they aren’t that interesting, uh, why are you following them again?
Use Tweepsmap to find people who recently unfollowed you. It’s free!
You’re Not the Only One
(4) It’s not about you – agreed. I may tweet (on occasion) about shoveling snow, but the bottom line is, I know that’s not fascinating to most people. You have a new blog post? Tweet about it. The company landed a new contract? Tweet about it. The laws are changing in your area? Well, you get the idea.
(5) Hashtag, retweet, and reply – that is, pay attention to other people. How would they best be able to find your stuff? Would you want them to retweet your stuff? Then retweet theirs. Comment, reply, engage. Be involved with the Twitter community.
(6) Add people to lists – of course. But use those lists! I’ve been on Twitter longer than there have been lists, and I originally just followed everyone. When I started listing them, I began coming up with people who I didn’t know at all, at least not on the surface. Hence I created a list just called Who Are These People? and began investigating them further. I kept a lot of them, but a lot were sent to the great Twitter post in the sky. And that’s okay. Because it goes back to an original principle: follow who you want to follow, and don’t just auto-follow.
Get Personal With Your Twitter Followers
(7) Welcome your new Twitter followers – personally, I’m not a fan of this one, as I have seen all manner of automated “thanks for following me” messages. There’s nothing wrong with a “thanks for following me” tweet every now and then. Those can be nice. Just try not to be too mechanical about it.
Oh, and don’t make your first direct message all about sales. Seriously, just don’t. It’s a poor look no matter who you are.
(8) Integrate, integrate, integrate – that is, like with any other form of social media engagement, put it everywhere. How many times do people have to see something online before they take action? Seven? Nine? Then get your twitter handle out there. Use it in signature lines, on business cards and, heck, even write it on name tags.
Does it all work? Sure it does. And it’s a lot more in the spirit of Twitter than just getting some generic and spammy auto-following list to add your handle, briefly, to their list of who to follow. Don’t be that guy. Be someone who you would want to follow.
Twitter Followers: The Upshot
Getting followers is not the be-all and end-all, so don’t make it that way. Rather, interact and engage. Be encouraging and positive. Being funny helps as well.
Almost Everything But the Tweet – Conquering Twitter (verbal elements)
Verbal elements? Twitter is, of course, utterly verbal. It’s just about all text. But not all of that text is tweets.
One piece is the profile. There isn’t a lot of space here. The good news is that these verbal elements are searchable. If you want to make it clear that your company is green, you can put that here. Separate short messages with delimiters like pipes (|) or asterisks (*). Don’t use semicolons as they can end up being converted to code. This is an easy section to change, so consider changing it as needed, perhaps as special events come up.
Another area is the site URL. In order to be better able to track traffic coming in from Twitter, how about using a unique URL here, say, http://www.yoursite.com/twitter? That page could contain a customized welcome message to Twitter users. This is another readily editable area of Twitter, so why not switch it up as circumstances change?
Your location is another verbal area. Of course it need not be a real place, but for a commercial Twitter account you can’t get too whimsical here. However, if you’ve got a multi-state presence (and want to get that across but not create separate Twitter accounts for each state), there’s nothing wrong with making your location something like United States or New England or Great Lakes Region.
Verbal Elements: Names
Another area is the name behind the account. This is a searchable field. A company can add a tiny bit of additional information here, such as the general company location. Hence the user name could be Your Company but the name behind it could be Your Company, Cleveland.
Yet another area is the name(s) of list(s) that your company uses to follow others. Does a company needTwitter lists? Not necessarily, but you can still use them to make certain accounts stand out. What about lists like customers or distributors? Perhaps not very imaginative, but these could prove useful in the future if Twitter ever makes it possible to send certain tweets only to certain lists.
Finally, although it is an issue to change it, the username is another nugget of non-tweet verbiage. Instead of changing it, what about creating a few accounts to cover different eventualities? Able2Know used to do this well (although some of these feeds are abandoned these days). Able2know had split off a few feeds as follows:
… And Facebook for All – Your Account Settings Explained
… And Facebook for All – Your Account Settings – in Facebook, how to do you change your account settings? When you pull down on the Account section of Facebook, you see a few choices but they change. Keep in mind that Facebook is continuously testing its format. What worked a year ago might not work now, but these are pretty close to being right although some of the parts have moved around on the page or might now have new names.
First of all, you get a list of your friends. And if you have separate friend lists (say, for work or school), those lists are on the left. Facebook does move these sorts of settings around. By the time you read this blog post, this feature could potentially have been moved. Truth is, it may be gone by now.
You can add friends to various lists, remove them, or delete them from your list altogether. There are also suggested names to be added to various lists (assuming you’ve chosen a list, versus all of your friends). The default here is not only to show the entire list of friends, but to put the ones you’ve interacted with most recently up at the top.
Account Settings: Manage Pages
If you manage pages – and you may very well have that as a task if you are using Facebook for your business – here is a link straight to each page and how to change it. Simply click “Go to Page” and you are transported to the correct page in question. I’ll get into the specifics of what you can do from there later in this series.
This is a part of Facebook that always seems to be changing. It is entirely possible that, by the time you read this blog post, these instructions will be obsolete. I’ll keep everything at a high level and won’t get into too many specifics. So it is divided as follows:
Account Settings: Basics
This section is currently divided as follows:
Name – your real name
Email – self-explanatory
Password – self-explanatory
Linked Accounts – you can put more than one account together
Security Question – self-explanatory
Privacy – control the information you put out there. But do keep in mind: if something is truly personal, the Internet is an awfully foolish place to put it in.
Account Security – you can add some form of extra protection
Download Your Information – save your photos, etc. to a ZIP file
Deactivate Account – self-explanatory
You can join networks, such as identifying yourself with an employer or a school you’ve attended.
Control settings for notifications such as when someone tags you in a photo. I think that the default settings are pretty excessive. I like to know if someone wants to add me as a friend, and when I’ve been tagged in a photograph. Other than that, I’ll just check when I’m online. Obviously, my preferences need not be identical to yours.
Activate a phone and register for Facebook text messages here.
Set a primary language or translate Facebook into other languages from here. There’s currently a rather extensive list, including some languages not written with a Western alphabet.
So track your credits balance, credits purchase history, payment methods and preferred currency here.
This area is undoubtedly going to continue to evolve as questions come up and the increasingly complicated Facebook system breaks in all sorts of interesting and as-yet unexpected ways. So you can even ask a question, and the most common questions are listed. Unsurprisingly, these include topics such as how to delete your account or change your name.
But keep in mind: Facebook won’t answer 99%+ of any questions you have for them. Why? Because they are running an enormous site with a surprisingly tiny number of employees. Hence many of the judgement calls come from bots.
Pretty self-explanatory. Click here and you’ll log out of Facebook.
Last Little Bits. Now, there’s more to LinkedIn than what I’ve already covered. And, truth be told, the number and diversity of add-ons and features is only going to keep growing. As with any other truly viable online business, LinkedIn keeps adding new bells and whistles, and constantly A/B testing. It is already a far different site from the one I joined a few years ago. And, by the way, I have never gone Premium. I think it’s a waste of money, particularly for job seekers who are often watching every dime.
However, there is an appreciable difference between making and keeping your page lively and interesting, versus making it too busy. I don’t think that you need everything. Really. I think a bit of restraint is in order.
Instead, the site offers groups. Create a group, and invite likely people to join it. Your High School’s graduating class, or your sorority chapter might be good choices, as your High School is probably already represented and your sorority might be as well. But these groups provide more specificity. Of course, not everyone you invite will join one of these groups, but it’s worth a shot. Still, LinkedIn is no longer trying to be like a CRM system. That’s, I feel, for the better, as it gives the site more focus as a networking platform.
Another tool that is gone is events. A pity, in some ways. But again, the site is looking to focus itself better. That includes eliminating some of the fat.
Following a Company
LinkedIn provides the ability to follow a company. If you are in charge of your company’s LinkedIn profile, you can help to stimulate this information stream by listing comings and goings, promotions and transfers. Got an event going on, with an interesting or attractive look to it? Take a picture and post it!
Profile Page Shortcut
The shortcut to your profile page is an easy way to make yourself stand out a bit more. Just select a reasonable shortcut for yourself. Mine is my last name, because it’s unique.
The Interests section (found under your Profile) is useful for adding not only keywords but also some personality to your profile. Do you play the violin? Do you like to cook? Safe, positive information is good here, so long as it’s not extensive (you don’t want this section to overwhelm everything else). It’s probably not the best place to mention, for example, your extensive action figures collection.
The Personal Information section is what you make of it. I keep in my birth date (because it generates a status update on the day in question) but not the year. And I list my town but not my full home address. Although that is easy enough to find elsewhere online. Furthermore, I list myself as married, but you certainly don’t have to. I keep my phone number off as I don’t want to perhaps have LinkedIn become a vehicle for calls I don’t wish to receive – if someone wants my phone number that badly, they can connect to me and ask.
You Profile Photograph
The last, and perhaps most important bit is your profile picture. To add, or not to add? I say, add it. It’s not like you’re going to hide your race, your age or your gender if you meet someone. So you may as well come forward so that, if you meet in person, they can recognize you. Use a recent, clear headshot, and for God’s sake, smile! Mine is of me wearing a dress with a blazer. Look professional and try to keep it current. That reminds me; I should update mine.
There will undoubtedly be more changes and last little bits as LinkedIn dreams up new ways to connect business persons. Perhaps video demos, or real-time conferencing, are in its future. Stay tuned – I may blog more about LinkedIn and its last little bits as it continues to reinvent and improve itself.
Offsite sharing is a fascinating concept. Perhaps the most compelling feature of Facebook consists of the availability of the Like Button.
The Like Button and Offsite Sharing
Because the offsite Like Button dovetails beautifully with its presence on the site itself, i. e.,
“The Like button lets a user share your content with friends on Facebook. When the user clicks the Like button on your site, a story appears in the user’s friends’ News Feed with a link back to your website.”
Drag and Drop
Furthermore, the site tries to make it easy for even novice programmers (and people who can really only do drag and drop) to place a Like Button on their own sites for offsite sharing. The premise is irresistible. You add the Like Button, people “Like” your own site, and that information transmits back to Facebook and to the Likers’ friend lists. In addition, their friends, who may not have know about you at all, suddenly do, and the offsite sharing spreads even more. They, hopefully, check you out, Like you, and the process repeats on and on, ad infinitum, or at least in theory. And with enough intersecting friends with enough non-intersecting additional friendships, a few Likes could translate into dozens, if not hundreds, or even thousands, of new people who know about you.
Engagement and Reach
However, engagement and reach are both going down. And Facebook actually has the gall to try to get people to pay for what it does! Quelle horreur!
But, seriously folks, how do you think Facebook pays its bills? They do it with advertising. If users won’t be charged (and Facebook would be mighty foolish to start charging all of those free sources of detailed consumer data), then advertisers will be. And of course that already happens. What gets a lot of people’s undershorts knotted is that the freebie advertising is harder and harder to implement. Facebook seems to push everyone with a page to start buying likes to get more offsite sharing.
Thumb on the Scale?
Whoa, Nelly! Because that would be kind of unethical, if the site was deliberately putting a thumb on an imaginary scale and making it harder for people to reach their fans without paying for reach and engagement.
So, are they doing that?
While the jury is still out, I’m inclined to say no. After all, the site grows by leaps and bounds on a minute by minute basis. And engagement and reach dilute without Facebook having to do a damned thing.
Finally, does the site benefit from making it harder for page and group administrators to connect for free? Absolutely. But do they have to work in order to create this condition?
Nope. Life does it for them.
Offsite Sharing: The Upshot
Beyond issues with Russian interference and how the Facebook algorithm can sometimes tamp down third parties, offsite sharing can work pretty well there. Political and other paid ads, though, are another story. They are a reminder that, every year, Facebook becomes more and more of a “pay to play” platform. Hence if you want to share something from off the site, your shared content might be lost amidst the paid stuff. So be it.
Company pages have become spots you put together on Facebook to support a business (not the same as a fan page).
However, like everything else on Facebook, these pages and their settings do evolve, and they’ve gotten simpler these days. Currently, the following features are available:
Change Background Image/Avatar
Promote with an Ad
Add to my Page’s Favorites
Suggest to Friends
Friends Who Like the Page
People Who Like the Page
Change Background Image/Avatar
This one is rather self-explanatory. Furthermore, a good, bright background image is good, as it shows up when you share the page. In addition, you might want to change these on occasion as that generates an update.
Manage permissions, add an address or business hours, etc. here.
Promote with an Ad
This is fairly self-explanatory. Note that Buffer has said that Facebook ads are a mixed bag.
Add to my Page’s Favorites
So here’s where another company you can link your page to your event pages.
Suggest to Friends
This is basic information such as the company’s location.
First of all, this provides basic click information, including the number of Likes and Views. In addition, you can also see information on age and gender demographics and, most importantly, when people are online.
Friends Who Like the Page
People Who Like the Page
Fairly self-explanatory, except this includes people you are not, personally, friends with.
This goes back to adding a page as a favorite. And it shows which company pages your company has favorited.
I’ve found adding events to be hit or miss. First of all, not everyone RSVPs, and not everyone shows up even if they’ve said yes. However, it provides more exposure and it will bring your page up to people as the event date rolls around. Because even people who are clicking “No” are still looking, at least a little bit. So use with discretion and don’t overdo this. Because not every activity is an event, and not everyone should be invited to everything. Since that’s just plain annoying.
Fairly self-explanatory. In addtion, you can control who can add to your wall. However, keep in mind that if you are free and easy with this, you’ll get more posts but you might also get spam. Although if you shut this down, you end up with Posts to Page. And it’s easy to miss these!
Here you add more detailed information. Hence this includes the company’s address and its business hours.
Fairly self-explanatory. Posts with images nearly always do better than those without, so upload an image if the link you’re sharing doesn’t have one. Make sure you have permission to use the image!
For administrators, you can see what’s going on at a glance. However, this no longer seems to exist on Facebook.
Fairly self-explanatory. Hence add notes like you would on your own personal page. E. g. these are almost discussions. However, the responses are relegated to subordinate comments versus the kind of back and forth that comes from the wall or the discussions page. And this is, admittedly, a nitpicky distinction without much of a real difference. I would, though, suggest that you not use the Notes section for blogging. Instead, get a blog through WordPress (yay!) or the like and do it that way. Because the Notes section ends up a rather poor substitute for that.
Fairly self-explanatory. Hence if you’ve got videos uploaded, they can show up here. However, this is not the same as linking to a video hosted online elsewhere.
Fairly self-explanatory. So just post to your wall but pull down on the post button and select Schedule Post. In addition, if you’ve been looking at your Insights, you should know when people are online. And of course you want to try to post when people will see your posts.
Finally, go to Edit Profile and there is an option for Applications. However, these days, the only ones are Notes and Events.