White Space is not your Enemy by Kim Golombisky and Rebecca Hagen, a Book Review

White Space is not your Enemy by Kim Golombisky and Rebecca Hagen

White Space is not your Enemy by Kim Golombisky and Rebecca Hagen is a beginning design book. And I purchased it because I definitely need assistance with design. While I (at least I think I do) have something of an understanding of which color goes with which, it is sometimes difficult for me to make something look good. Seeking some inexpensive professional help, I turned to this book.

Practical Help

White Space is not your Enemy by Kim Golombisky and Rebecca Hagen

So apart from the obvious title, the book offers tips on color combinations, font selection, focal points and even how to prepare a document for a professional print job. And the chapter on design sins really resonated with me. I have seen poorly designed advertisements (both online and offline) and websites, and have never really been able to adequately articulate just why they were so hideous. So now I can.

Exercises

The exercises in the back of each chapter seemed, I thought, somewhat superfluous. However, I did find myself beginning to look at designs with a more critical eye. For example, I noticed a print advertisement where the background photograph was of varied colors. Some were light, some, dark. The print, however, was pure white, and cut horizontally along the middle of the photograph. Hence this would have been fine, except the copy crashed straight into a white space, so some of the print was invisible. Which part? The company’s name. Epic design fail.

Foolproof

Another extremely helpful chapter: the one on the “works every time” layout. This layout is all over the Internet and all over print media, and for good reason. It is, essentially, a full width photograph or other graphic across the top third of the screen or page, with the remaining two-thirds divided into two vertical columns for text. A cutline (caption) goes directly underneath the visual (if appropriate; some visuals don’t need a cutline), with a more prominent headline directly below that.

Break up the columns into paragraphs and beware widows and orphans (one or two short words on a line). Place tags (these aren’t Internet meta tags), which are the logo, company name and small nugget of information such as the URL or physical address, in the lower right-hand corner. In addition, round it all out with generous margins all around. Voila! An instant beautiful (albeit somewhat common) layout!

If nothing else, that chapter has a greater value than the price of admission.

Learning Creativity

Creativity cannot, truly, be taught. But the peripherals around it can, such as how to gather ideas and nurture them, and how to place those ideas together in a coherent format. It’s like teaching pottery and smithing but not cookery: you get enough so that you can set the table, but not nourish anyone.

For that, you need to be an artist. And that, sadly, no book can ever teach you.

Rating

5/5

The New Rules of Marketing & PR by David Meerman Scott, A Book Review

The New Rules of Marketing & PR by David Meerman Scott

The New Rules of Marketing & PR by David Meerman Scott was a fascinating book that I had as required reading for Quinnipiac University’s Social Media Platforms course (ICM522).

The Premise

World Wide Rave Spotted In Ireland David Meerman Scott
World Wide Rave Spotted In Ireland (Photo credit: Krishna De)

First of all, the premise is, like a lot of other books about the Internet and social media marketing, that marketing has become less of a one-size-fits-all/push system. Instead, it has instead evolved into a far more balanced bilateral conversation.

And perhaps the most interesting part of the book consists of the rules themselves, which are in Chapter 2, on page 31 and are as follows –

The New Rules

The New Rules of Marketing and PR

  • First of all, marketing is more than just advertising
  • In addition, public relations is for more than just a mainstream media audience
  • You are what you publish
  • And people want authenticity, not spin
  • People want participation, not propaganda
  • Instead of causing one-way interruption, marketing is about delivering content at just the precise moment your audience needs it
  • Furthermore, marketers must shift their thinking from mainstream marketing to the masses to a strategy of reaching vast numbers of underserved audiences via the web
  • In addition, public relations is not about your boss seeing your company on TV. It’s about your buyers seeing your company on the web
  • Marketing is not about your agency winning awards. Instead, it’s about your organization winning business
  • And the internet has made public relations public again, after years of almost exclusive focus on media
  • Furthermore, companies must drive people into the purchasing process with great online content
  • In addition, blogs, online video, e-books, news releases, and other forms of online content let organizations communicate directly with buyers in a form they appreciate
  • And social networks like Twitter, Facebook, and LinkedIn allow people all over the world to share content and connect with the people and companies they do business with
  • Finally, on the web, the lines between marketing and public relations have blurred

Because customers are talking back.  And companies and their marketing departments had better start listening.

Rating

Review: 5/5 stars.

… And Facebook for All — All the Rest of It

… And Facebook for All — All the Rest of It

What’s the rest of it? There are really only two areas that I haven’t delved into: Groups and Notes (and keep in mind, FB changes constantly, so these could go away).

Groups

Groups: a lot more self-explanatory than you might expect.

 Rest
Trekkies at Florida Supercon (Photo credit: daspader)

They are, of course, a means for people to gather themselves together. Facebook is enormous and so, instead of looking through several million people to try to find someone who likes, say, Star Trek United, you can hunt for a Star Trek group, join it and, voila! Instant collection of people with an interest similar to your own.

Joining in a group affords few obligations. Get invited to a group event? Well, it’s nice to RSVP, but not necessary. New discussion in the group? Well, it’s nice to participate, but you don’t need to. Add photos? Again, lovely, but no one’s holding a gun to your head.

Group Management

Managing a group differs a tad because it’s good to keep it lively. I’ve already talked a bit about groups before in this series, so I won’t repeat what I’ve said. However, mainly you want to keep discussions going (if any) and interest up. Gathering an enormous number of fans (yes, I know they are called Likes now, but what’s the human term? Likers? That just sounds weird, Facebook) helps with that.

This helps because it’s a somewhat objective means of showing interest in your group or cause or company, but since there’s a proliferation of dual accounts, that’s not necessarily much of an achievement. Plus, since it’s so easy to toss a share or Like button on any site, and Liking is so easy, having a lot of fans often just means you got your group in front of a bunch of people who are fine with clicking on a Like button, and nothing more. A group with 1,000 fans is not necessarily going to be easier to monetize than a group with only 100.

Notes

Notes became yet another means of getting across information. The main difference between them and discussions? The replies seem more like subordinate-appearing comments versus discussion replies.

Huh?

Yeah, it’s a difference without much of a real distinction.

The main usage I’ve seen for Notes consists of old-fashioned “getting to know you” kinds of notes. You know, the kind where you’re asked your favorite ice cream flavor or the name of your childhood pet. I’ve been on the Internet for over a decade and a half and, frankly, I think I’ve seen all of these by now.

The last bit about Facebook is its very ubiquity. One of the reasons why it is so successful is because it’s, well, so successful. E. g., a long time ago, it hit a tipping point and started to become famous for the sake of being famous, and got bigger pretty much just because it was already huge.

It is well-known to be a world-wide phenomenon. Mentioning it is so obvious, so simple and so well-known that it practically isn’t product placement to talk about it any more, much like mentioning a telephone in a movie isn’t really product placement to give a profit to Alexander Graham Bell’s descendants.

See you online. And, yes, I will friend you if you like.

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… And Facebook for All

… And Facebook for All

At least, that’s what Mark Zuckerberg would want us all to think, wish and feel. I can understand that, a desire to make a website about as universal as possible. Once the site stopped being exclusive to collegians, the inevitable business model was to universalize it. And Facebook, today (although that will probably change), has about the best chance to become a truly universal web experience as any site.

Universality

Facebook for All
Mark Zuckerberg, founder of Facebook (Photo credit: Wikipedia)

So, are you on Facebook? About 1.6 billion users are, as of this writing. But, wait, not so fast. Is that number truly accurate? Absolutely not. After all (and for different reasons), my husband and I each have more than one account. Do you? Even if you don’t, I bet you’ve got at least one friend who does, and probably lots more.

And that is perfectly all right, and is absolutely permitted by Facebook (although they’d like to change that).

Why Facebook?

Facebook’s main purpose (in case you’re just coming into the light after a few years on a desert island), is to sell advertising. Its offshoot purpose is to connect people, of all stripes, for free. But it’s those connections that sell the advertising.

There’s a lot else to it, at least on a general basis. But it’s still a valuable business tool for any Social Media Marketing Campaign.

The Best Parts of Facebook for Social Media Marketing

Facebook’s main virtues, when it comes to your business, can currently be divided into three basic areas:

  • Personal pages and peripheral connections to same
  • Company pages and groups and peripheral connections thereto, and,
  • Offsite connections back to Facebook

By “peripherals”, I mean all the extra stuff that goes along with Facebook, and not computer hardware peripherals.

Next: Your Facebook Profile Page

Facebook for All

What Do You Look Like Online?

What Do You Look Like Online?

This post is a riff on Do You Know What You Look Like Online. Essentially, the question is, if you were searching for someone

Look Like Online
English: Graph of social media activities (Photo credit: Wikipedia)

(someone just like you, perhaps), what sorts of judgments would you make? What seems off? What’s being suppressed, which should be promoted, and vice versa? Is the picture clear or fuzzy?

The gist of that article is, take control of your information, keep it as a uniform brand and check it every month or so. The corollary to this is one from Shama Hyder Khabani, which is, essentially, don’t spread yourself too thin. Concentrate in only a few places.

My Own Information

Absolutely agreed. When I google my own last name, 502,000 hits come up. And, fortunately, my own website is at the top (Yay, SEO!). My two Facebook profiles (I have one for work) come up as fourth and fifth. Then comes my LinkedIn profile, and then Twitter. Then there’s my Examiner profile and then the last entry on the first page of results is a link to my profile at Go Articles.

Putting my last name into quotation marks yields only 2,800 hits. Most of the same usual suspects come up on Page One of the results although one place called Jobs In Social Media comes up. Classmates is at the bottom of the page. But nothing is too weird or scandalous.

How Accurate is the Information?

To my mind, checking and rechecking every single month might just be a bit excessive. Is there a need to keep your profile accurate? Sure. Flattering, or at least not damaging? Yes, particularly if you are looking for work. But to keep it sterile and perfect, as you scramble to make it perfect every moment of every day? Eh, probably not so much.

I would like to think (am I naive? Perhaps I am) that potential clients and employers will see the occasional typo and will, for the most part, let it slide unless the person is in copyediting. I am not saying that resumes, for example, should not be as get-out perfect as possible. What I am saying, though, is that this kind of obsessive and constant vigilance seems a bit, I dunno, much.

Will the world end if I accidentally type there instead of their on this blog? And, does it matter oh so much if I don’t catch the accident immediately?

I mean, with all of this brushing behind ourselves to cover up and/or perfect our tracks, and all of the things we are leaving behind, where’s the time and energy to make fresh, new content and look in front of ourselves?

Clean Up Your Presence

To me, there is little joy in reading a blog post or website that looks like it was put together by someone who’s barely literate. But there is also little joy in reading sterile, obsessively perfect websites and blog posts. A little imperfection, I feel, is a bit of letting the ole personality creep in there. Genuineness – isn’t that what the whole Social Media experience is supposed to be about, anyway?

I refuse to believe — I hope and I pray — that a bit of individuality isn’t costing me potential jobs or the company potential clients. And if it is, then that saddens me, to feel that, perhaps, there is a lot of lip service being paid to the genuineness of Social Media but, when the chips are down, it’s just the same ole, same ole.

Genuineness is great. One you can fake that, you’ve got it made? Gawd, please, say it ain’t so.

Social Media Continues its Relentless Pace to Try to Make You Stay Put

Social Media Continues its Relentless Pace to Try to Make You Stay Put

It’s a relentless pace out there. And much like the holidays accelerate the end of the year, and we suddenly look up on January 7th or so and wonder just what the hell just happened, social media is continuing to not so much reap the whirlwind as to be the whirlwind. But at the same time, there’s an effort afoot to slow down and control the whirlwind.

Twitter

Social Media Continues its Relentless Pace to Try to Make You Stay Put
English: Infographic on how Social Media are being used, and how everything is changed by them. (Photo credit: Wikipedia)

Case in point: Twitter‘s recent changes are designed to keep people on as long as possible. They do this by embedding media more directly and making it so that you don’t have to leave Twitter’s embrace in order to enjoy a clip or a photograph. So far, so good. But shortened URLs allow for more malware exploits. It’s like one step forward, a step back and another one to the side.

Facebook

Facebook, yet again, looks to change its layout. The profile is going to become richer and provide more information. This may or may not be useful to users but it will certainly keep them on longer. At least, that will happen in the beginning, when it’s a novel concept.

LinkedIn

LinkedIn is adding Signal to make it easier to track even more of the social media avalanche – and, of course, to try to keep people on LinkedIn as long as possible.

What these changes have in common, other than, perhaps, novelty for the sake of novelty, is the desire to keep people on site as long as possible. Put some tar down, and have us all stick, at least for a while.

So while the Internet spins ever faster, and social media sites attempt to keep up, their overall strategies seem to try to slow us all down. Will it work? Is it a foolish dream to think you can keep people around with such tricks, such slick bells and whistles?

Lack of Content

What disturbs me is that there’s not a lot of content happening. And it would, could, should make me want to hang around. Instead of hiring writers to improve things, or rewarding good current content providers, each of the big three sites is instead pursuing a software solution. But what’s the sense in hanging around a site if the content isn’t compelling? Or are we, instead, merely getting the sites that we, perhaps, deserve?

Hence here’s what happens if my Facebook friends list is dominated by people I went to High School with over thirty years ago. Their status updates and my wall are dominated by news of their birthdays, their children and their careers. But isn’t that what’s to be expected? And if I instead tip my list in a different direction, and it’s suddenly dominated by the people I work with or diet with or do artwork with, the news is going to be different.

Comparison to Reality TV

One thing about Reality TV is that it’s anything but real if it’s at all successful. Because people just, generally, don’t lead terribly interesting lives (yes, you too, gentle reader). We pick up the dry cleaning. Or we bicker over the remote. We forget to buy sausages and make do with hot dogs. And around and around and around we go. And all three of the big social media sites, when we are not following celebrities and businesses, are really just a big agglomeration of Post-It Notes whereby we tell each other to grab milk on the way home. For “Reality” to be compelling at all, it’s got to be unreal, and scripted. It must be turned into this fight or that rose ceremony or this other weird pancake-making challenge.

The big three social media sites, when you strip away the celebrities and the companies, can be a boatload of errands or a standard-form holiday letter. You know the kind, where you’re told little Suzie has taken up the clarinet. Over and over ad infinitum.

No wonder we need software solutions to keep us there.

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Social Media Marketing by Liana Evans, A Book Review

Social Media Marketing by Liana Evans

Social Media Marketing by Liana Evans was a book that I might have read a little too late in the semester. In all fairness, I read this book toward the end of my first social media class at Quinnipiac (ICM 522).

KD Paine and Liana "Li" Evans Liana Evans
KD Paine and Liana “Li” Evans (Photo credit: wordbiz)

Hence it felt like I already knew a lot of what was being written, but that was likely more a function of timing than anything else.

Sorry, Li.

Been There, Done That

The book is interesting. However, I had just read a ton of other works about very similar work, strategies, and ideas. Therefore, it ended up being maybe one book too many. And it ended up an optional read, anyway. Furthermore, other works seemed to have said it better. And these days, books just do not get published fast enough to take proper advantage of trends and new insights. Blogs, in general (although not always!) end up more current and relevant.

Possibly the best takeaway I got from the book was when Evans talked about online communities, particularly in Chapter 33 – You Get What You Give. And on page 255, she writes –

  • You need to invest your resources
    • Time to research where the conversation is
    • Time and resources to develop a strategy
    • and Time and staff resources to engage community members
    • Time to listen to what they are saying, in the communities
    • Time and resources to measure successes and failures
  • Giving valuable content
  • It is similar to a bank account
  • Don’t bribe the community
  • Rewards come in all fashions
    • Research who your audience is
    • Give your audience something valuable and/or exclusive
    • Don’t expect you’ll know everything
    • Listen to what your audience says
    • Admit when you are wrong
    • Thank your community

Finally, much like we’ve been telling people for years on Able2know – listen before you speak!

Rating

Review: 4/5 stars.

The Top 10 Positives About Job Seeking

The Top 10 Positives About Job Seeking

Job Seeking. Sigh.

Adventures in Career Changing means job applications.

Job Seeking
Success

Beyond networking, education and research, there are just sometimes some forms to fill out. I have filled out – I have no idea how many. And while there are problems with many of these forms, there is also some good out there, along with other aspects of looking for a job these days.

#10 – Following Twitter to Find Jobs

There are all sorts of Twitter streams which showcase any number of openings. Company streams, in particular, can be a good source of leads. Make sure to watch for perhaps a week or so in order to determine whether the content is being updated frequently.

#9 – LinkedIn, Land of Opportunity

For power users of LinkedIn, there are numerous ways to look for work. One good way is to check their job listings, and apply through the site. Some openings allow you to apply directly via your LinkedIn profile. Others send you to a company’s website. But make no mistake; companies (or at least they should) check the traffic sources for the job applications they receive. And so by going to a job application directly from LinkedIn, you show that, at least in some small way, the biggest online networking site in the world matters.

#8 – LinkedIn Skills and Endorsements

If you’ve got an account on LinkedIn, surely you have seen these by now. So fill in your skills profile! And make sure to endorse other people as well, and a lot of them will reciprocate.

#7 – Scannable Resumes

Gone are the days when most resumes were eyeballed, at least to start. Because your resume is far more likely to be read by a machine before a human. So get your resume loaded up with keywords! Why? Because you’ll make the first cut, that’s why.

#6 – Personal Websites

The good, the bad and the ugly are out there. My own, for instance. Because the site is completely functional. And it comes up quickly, plus you can readily find everything on it. Finally, Google ranks it fairly well.

#5 – Clarity

Job descriptions can become very precise these days, as employers can (in part, in some instances) select software and versions from drop-downs to better communicate their needs to the job seeking public.

#4 – LinkedIn Recommendations

Unlike endorsements, these require a bit of prose. But they can be rather powerful. At the very least, you don’t want to be a job seeker who doesn’t have any. So ask! And not just your boss or former boss – ask your coworkers as well, and offer to reciprocate.

#3 – Blog

Just like this one, a candidate can use a blog to provide more information or get across personality without having to overload a resume. Savvy employers will look candidates up on social media. Why not give them something good to find?

#2 – LinkedIn Functionality

For jobs advertised on LinkedIn, for some of them, you can apply by connecting them directly to your profile. What could be easier?

#1 – Being Able to do this Online

Finally, of course, a lot of the job search still must happen in an old-fashioned manner. Interviews will, for the most part (except, perhaps, for quickie phone screens, particularly where relocation is at issue), be conducted in person. A lot of networking will still happen at events and not on LinkedIn. But a ton of it can happen in cyberspace. It makes the search far easier and faster than it ever has been.

Got any of your own gems you’d like to share?

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Groundswell by Charlene Li and Josh Bernoff, An Updated Book Review

Groundswell by Charlene Li and Josh Bernoff

This is something of an updated review of Groundswell by Charlene Li and Josh Bernoff as, by the time I got to the ICM 522 Social Media Platforms class at Quinnipiac University, I had already read this seminal work.

Cover of "Groundswell by Charlene Li and Josh Bernoff
Cover via Amazon

But no matter. Because this is still a terrific work by Josh Bernoff and Charlene Li, and it remains more than a little relevant.

And in fact, I think I understand it better than I ever have.

Changing the Way You Think about Online Marketing for Good

For Li and Bernoff, the online world is a rich and diversified community. And in that large umbrella community, there are several smaller communities. But unlike in the case of the classic Matryoshka (Russian nesting dolls), there is an enormous amount of overlap.

Above all, they put forward the idea of a system called POST. And if you read nothing else, read this part of not just my review but of their book itself.

  • Personae – who are your potential buyers? Who are your readers? And who makes up your audience?
  • Objectives – what do you expect to get out of going online, and continuing online, or going in a different direction online?
  • Strategies – how will you implement your ideas? What comes first? In addition, what must wait?
  • Technologies – which platforms will you use? How will you use these differently as your strategy begins to click into place?

So the last time I read Groundswell, I suspect that I did not really understand POST.

And now I know never to start a social media campaign without it. So thanks to Charlene Li and Josh Bernoff! This work is a classic for a damned fine reason. It really is that good. Because you need this book in your social media library.

Rating

Review: 5/5 stars.

InMaps – Visualize Your Network on LinkedIn

InMaps – Visualize Your Network on LinkedIn

InMaps were cool.

Let’s say you’ve got a nice, growing network on LinkedIn.

InMaps - Visualize Your Network on LinkedIn
Linkedin Chocolates (Photo credit: nan palmero)

Hurray! Now let’s say that it’s gotten large enough that you’re unsure of how it’s all trending. After all, what if your network is dominated by people who used to work at Fidelity but you want to get into Prudential instead? How can you see how things are shaking out? Or maybe you want to get a handle on job titles that you’re seeing – what if most of your network consists of tradespeople in your area, rather than people who might actually be able to find you something? If you’re an accountant, a network full of hairdressers and landscape contractors is lovely but it might not be really doing it for you, eh?

Here’s where InMaps came in.

What InMaps Does

Essentially, what LinkedIn was doing is, instead of geographically mapping your connections, they were mapping other meaningful relationships among all of those people. So instead you could see things like job titles that frequently come up, and other connections. These included who used to work where. If you’d worked in several places (like I have) you might have seen one former employer dominate, particularly if you’d just left a particular role.

After all, when Hachette Book Group and I parted ways, suddenly I connected to the other seventeen or so people who were being outsourced. There was a bit of urgency to getting connected, and we wanted to maintain friendships. I’d had to dig a bit in order to find former colleagues further back in my career. And, by the way, FYI, this does behoove one to try to make connections. These connections would be both during employment and to reach back to older connections. This is because the natural push to connect might not come about if you’re thinking about a job you held twenty years ago, long before LinkedIn existed.

InMaps Downside

It would take a while for LinkedIn to generate an InMap. Particularly if you’ve got a lot of connections. This was a feature that never really got out of Beta, so that was totally understandable.

But here was the InMap for a woman named Leslie Gotch Zarelli. So this should give something of an idea about how the overall pattern looked. Her InMap (I would have posted mine, but LinkedIn never generated one) was dominated by general areas like Legal. Plus she had probably a former employer or two, and what appeared to be some job duties.

More information was here. LinkedIn discontinued the service in 2015 and never really replaced it. So your contacts now are static. A pity, as it was a great idea. LinkedIn – people want this! Get mappin’!