A Day in the Life of a Community Manager

February 25, 2018 1 Comment

Basic information on what it’s like to be an online Community Manager.

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The Deal Behind Online Community and Social Media Job Descriptions

February 25, 2018 1 Comment

The Deal Behind Online Community and Social Media Job Descriptions Social Media Job Descriptions! This is a shout-out to Blaise Grimes-Viort, Community Manager extraordinaire. His older blog post still rings true today. So in 2010 (it was his most popular blog post), Blaise outlined some differences in Social Media job descriptions. Blaise’s Theory His thinking is: […]

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Quinnipiac Assignment 07 – ICM 527 – Message Strategies

February 25, 2018 No Comments

Message Strategies With all due respect to the late Marshall McLuhan, the medium is still the message, but the message is now also the medium and the two are now joined at the hip, at least when it comes to social media. As Smith notes on page 172, the communication process can be divided into […]

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Quinnipiac Assignment 08 – ICM 526 – Social Media in a Crisis – a Look at Sabra Hummus and Listeria

February 25, 2018 1 Comment

Social Media in a Crisis – a Look at Sabra Hummus and Listeria In April of 2015, Sabra hummus faced a social media and public health crisis. Some tests for hummus flavors contained the listeria bacterium. What is Listeria? Why is it such a Problem? Per FoodSafety.gov, Listeria is the name of a bacteria found in soil […]

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Quinnipiac Assignment 01 – ICM 526 – The Most Important Role of a Community Manager

February 25, 2018 2 Comments

The Most Important Role of a Community Manager I’ve been a Community Manager for over a decade but don’t believe I have seen a better outline of our roles and sub-roles than this graphic – I have been in all of these roles, at one time or another. Because I am a volunteer and Able2Know […]

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