… And Facebook for All — Company Pages

… And Facebook for All — Company Pages

Company pages have become spots you put together on Facebook to support a business (not the same as a fan page).

... And Facebook for All -- Company Pages
Neuron Robotics (Photo credit: Wikipedia)

However, like everything else on Facebook, these pages and their settings do evolve, and they’ve gotten simpler these days. Currently, the following features are available:

  • Change Background Image/Avatar
  • Edit Page
  • Promote with an Ad
  • Add to my Page’s Favorites
  • Suggest to Friends
  • Information
  • Insights
  • Friends Who Like the Page
  • People Who Like the Page
  • Favorite Pages
  • Photos
  • Links
  • Events
  • Wall
  • Info
  • Photos
  • This Week
  • Notes
  • Videos
  • Post Scheduling
  • Various Apps

Change Background Image/Avatar

This one is rather self-explanatory. Furthermore, a good, bright background image is good, as it shows up when you share the page. In addition, you might want to change these on occasion as that generates an update.

Edit Page

Manage permissions, add an address or business hours, etc. here.

Promote with an Ad

This is fairly self-explanatory. Note that Buffer has said that Facebook ads are a mixed bag.

Add to my Page’s Favorites

So here’s where another company you can link your page to your event pages.

Suggest to Friends

Fairly self-explanatory.

Information

This is basic information such as the company’s location.

Insights

First of all, this provides basic click information, including the number of Likes and Views. In addition, you can also see information on age and gender demographics and, most importantly, when people are online.

Friends Who Like the Page

Fairly self-explanatory.

People Who Like the Page

Fairly self-explanatory, except this includes people you are not, personally, friends with.

Favorite Pages

This goes back to adding a page as a favorite. And it shows which company pages your company has favorited.

Photos

Fairly self-explanatory.

Links

Fairly self-explanatory.

Events

I’ve found adding events to be hit or miss. First of all, not everyone RSVPs, and not everyone shows up even if they’ve said yes. However, it provides more exposure and it will bring your page up to people as the event date rolls around. Because even people who are clicking “No” are still looking, at least a little bit. So use with discretion and don’t overdo this. Because not every activity is an event, and not everyone should be invited to everything. Since that’s just plain annoying.

Wall

Fairly self-explanatory. In addtion, you can control who can add to your wall. However, keep in mind that if you are free and easy with this, you’ll get more posts but you might also get spam. Although if you shut this down, you end up with Posts to Page. And it’s easy to miss these!

Info

Here you add more detailed information. Hence this includes the company’s address and its business hours.

Photos

Fairly self-explanatory. Posts with images nearly always do better than those without, so upload an image if the link you’re sharing doesn’t have one. Make sure you have permission to use the image!

This Week

For administrators, you can see what’s going on at a glance. However, this no longer seems to exist on Facebook.

Notes

Fairly self-explanatory. Hence add notes like you would on your own personal page. E. g. these are almost discussions. However, the responses are relegated to subordinate comments versus the kind of back and forth that comes from the wall or the discussions page. And this is, admittedly, a nitpicky distinction without much of a real difference. I would, though, suggest that you not use the Notes section for blogging. Instead, get a blog through WordPress (yay!) or the like and do it that way. Because the Notes section ends up a rather poor substitute for that.

Videos

Fairly self-explanatory. Hence if you’ve got videos uploaded, they can show up here. However, this is not the same as linking to a video hosted online elsewhere.

Post Scheduling

Fairly self-explanatory. So just post to your wall but pull down on the post button and select Schedule Post. In addition, if you’ve been looking at your Insights, you should know when people are online. And of course you want to try to post when people will see your posts.

Various Apps

Finally, go to Edit Profile and there is an option for Applications. However, these days, the only ones are Notes and Events.

Next: Offsite Sharing

Community Management Tidbits – Superstar Users

Community Management Tidbits – Superstar Users

Superstar users? Some people just seem to be born with it. If you’ve ever spent some time on forums, you immediately know who they are.

Superstar users
Screenshot of phpbb in use on a games forum. (Photo credit: Wikipedia)

Their topics rarely go without a response for long. And their contributions are routinely applauded (either using available site software or via written praise) by the other users. Their absences are lamented (and noticed!). Their returns are celebrated. In addition, people rarely forget their birthdays and membership milestones.

They are the superstar users.

They can be made by the community or they can be nudged along by you, the Community Manager. The community can sometimes choose stars that don’t promote your company’s vision very well. But you can combat this by selecting some superstars of your own.

Converting Users into Superstars

How do you make superstar users? Almost the same way that the community does. However, you may have some added tricks up your sleeve. First of all choose, choose a few likely candidates. Go into your member list and sort by number of posts, from most to least. Select your top 20 posters.

You probably know who they are already. But if you don’t, if you have a posts/day statistic, copy that down. Put all of this into a spreadsheet. Add in the dates each user joined the site and the dates of their most recent posts (which may be the day you compile this information).

If anyone has overwhelmingly negative social signals (vote downs, ignores, complaints or reports against them), if you can put your hands on that information quickly, discard that member from your list and replace him or her with the next one. Ignore sock puppets and second accounts, if you have good proof that two accounts belong to the same person. Again, just move to the person with the 21st-most posts/day, etc.

Now look at your list. Who is the member with the most recent post (gauge that by day, not by hour, so if two posters have a last post date of October first, consider them to be tied even if one posted at 1:00 AM and the other posted at 11:00 PM), with the highest number of posts/day, who has been a member the longest? Rank that person #1 and rank everyone else in order behind him or her. Ties are fine.

Research

Now you’ll need to do a little more research. If you have this data readily available, use it: the section(s) of the site where your 20 users spend the most of their time. This could divide into tags or subforums or categories. It really depends on however your site is divvied up. However, if this information is not readily available, research it by investigating everyone’s last 10 posts. Of course their most recent 10 posts could potentially not be perfectly characteristic of their behavior on the site. So you take that chance. Nothing is set in concrete; you can always revisit this later.

If your #1 user’s last 10 posts are all on message or in the section(s) of the site devoted to your company’s message, that person stays at #1. But if not, weigh them as against their 19 competitors. And if #2 is close to #1 but a lot more on message, switch their rankings. Also use this measurement of being on message (or not) to resolve any ties.

Continuing

Now look at your list again. #1 should be the user who is most on message, with a lot of posts and recent activity, who has a long history on the site and whose negative social signals (there are usually some, particularly for long-time, popular posters. That’s fine; just try to stay away from universally reviled people). This is the first person you want to approach.

And, how do you approach them? Handle this both indirectly and directly. Indirectly by promoting their posts, topics and replies, with up votes, applause, positive ensuing comments and making their topics sticky – whatever your software allows which provides them with attention and positive reinforcement. Don’t do this all at once – spread it out over time. You’re in a marathon, not a sprint here. Provide the same indirect positive reinforcement to your other candidates, but less as you go down your list.

Directness

The direct approach: engage them, both openly on the boards and in private messages (most sites have the means to do this). You should out and out flatter them. Instead, offer encouragement or point out their posts that you find interesting. Or tell them about others’ posts that you feel might interest them. Again, don’t do this all at once. Offer these little tidbits gradually.

Every few months or so, review your list and consider whether to add or drop anyone. If you’ve made friends with these users then of course don’t drop them from your personal life just because they’ve gone off message too much! But certainly curtail your official Community Manager messages to them if there are others who would be more receptive.

Why do you want to do this?

Superstar users can help to bring your site out of a funk. They can (and do) make you aware of spam. Superstar users create and promote good content. They help trolls lose their power. They can help to calm the site down and ease it into and out of transitions. You can count on them.

However, they need to feel valued. And, even more importantly, they need to feel that you don’t just call on them when you want something. Provide positive reinforcement when there is no crisis and you’ll be able to call on them when there is one. And the corollary is true as well: superstar users, if unappreciated, will leave, and other users will follow them out of your forum. Ignore them at your peril.

Next: Cat-Herding

Facebook versus Forums

Facebook versus Forums

What hath Facebook wrought?

Facebook versus Forums smackdown!

Facebook, as anyone not living on a desert island knows, is a juggernaut of massive proportions. It is the 800 pound gorilla of the Internet. And it is rapidly changing our interpersonal interactions, both on and offline. So one of those areas is in the area of Internet forums.

Facebook and a forums site like Able2know

Facebook hits all forum sites and not just A2K. For years, I have been seeing drop off on a lot of different sites. It doesn’t seem to matter whether they are large, generalized places like Able2know, or small niche sites devoted to something like Star Trek. In addition, I hear about this same kind of drop off from other community managers, even for things like maternity/new mother sites.

Everybody get in the pool

So there are two generalized kinds of interactions (there are more, of course, but hear me out, okay?). One concerns the shallow end of things. You trade information about weather and generalized health inquiries. It’s political sound bites and the zippy pop song.

The other side of things is deeper. Because here is the in-depth political discussion where you really get to the heart of the issues. It’s the detailed information on a health condition or even how to make a soufflé or plant an herb garden. It is the symphony. And online, just like offline, it is a far rarer bird, for you need time to develop that kind of trust. Furthermore, truly, you have to devote some time in order to have such a conversation in the first place.

Swimming with Facebook

Facebook fulfills the shallow end of online interactions extremely well. It is very, very easy to catch up on a superficial level with High School classmates or the like. The Star Wars groups, for example, ask basic questions like “Who was the best villain?” George Takei has mastered these kinds of interactions (although, in all fairness, he also writes occasional longer notes). Because these constitute the quick hits that people can like and share, all in the space of less than a quarter of a minute. It works very well for mass quantities of information.

Facebook versus Forums – where Facebook Wins

Topics about one’s favorite song go better on Facebook than on forums as they are a quick hit and posting Youtube is simple. It’s colorful and, just as importantly, it’s pretty easy to pick and choose when it comes to interactions there, despite changes in privacy settings. Other basic interactions (remember a/s/l?) are seamless or don’t need to happen at all. Partly this happens due to Facebook’s real names policy. Also, more people tend to use their real photograph and their real (generalized) location and age than not.

Facebook versus Forums – where Forums Win

What Facebook doesn’t do so well is the deeper end of interactions (the extensive political discussions, etc., and/or it does not do them well for a larger group of people or over a significant period of time or for a longer or wider discussion. All of the deep discussions go unsaid. Topics about elections outside the United States (particularly if Americans participate in said topics) are handled poorly, if at all. When it comes to the deeper end of the interactions pool, Facebook is just not a good place for that at all. Another consideration: a lot of people still find that Facebook moves too quickly for them.

Swimming with Forums

For the deep end, you need forums. You need to get to the heart of the matter. Arc of a Diver Facebook versus ForumsAnd that takes time, a luxury that Facebook often does not afford, as it scrolls by in a blur. Instead of mass quantities, forums can fulfill a very different niche by instead concentrating on quality interactions.

Forums offer, even for people who use their real names and are fairly transparent about their interactions, a chance to use a persona. Because Facebook far too closely parallels to our real lives. There’s just so much posturing you can do about being a famous rock star when your High School cronies are also there, and they remember holding your head when you had your first beer.

The Endless Online Christmas Brag Letter

And Facebook, while it can be a refuge for people to truly show they care for each other (in particular, in the groups, or using notes), is more often a place where people instead get a chance to preen and show off. Like something? Then hit like! Don’t like it? Then either scroll past it or click to hide it, or even report it as spam or as being threatening. And apart from the latter, the person posting the image, anecdote, status, etc. is none the wiser when it comes to your reaction.

But with the forums, even if you do not use your real name, your opinions are still out there, for all to see, whether it’s about global warming or the Designated Hitter rule.

There is room for both types of interactions. Facebook versus forums doesn’t have to pick a winner. The Internet is a mighty big tent.

Designing for the Social Web by Joshua Porter, a Book Review

Designing for the Social Web by Joshua Porter

Joshua Porter had some interesting ideas.

Designing for the Social Web by Joshua Porter was recommended to me by Kevin Palmer as a good read about the fundamentals of creating and perfecting online communities and social software.

Designing for the Social Web by Joshua Porter

Not How, But Why

The book is less of a how-to and more of a why-to, if that makes sense. If you’re looking for code examples, look elsewhere. Instead, the book covers theory and explains how and why certain tasks need to be done.

Essentially, any social site, whether in the shape of forums or something else, faces the following user hurdles:

  1. Pay attention – users need to have an idea that they want your software, product, services, etc.
  2. Decision to sign up
  3. Input personal information
  4. Pay money (if applicable)
  5. Decide for someone else (if applicable)
  6. Give up the old way of doing things

Back Up a Second

Frankly, there’s even one item before #1, call it #0 if you will: the potential user must understand that he or she has a need. And, hand in hand with that, the potential user also needs to decide to fulfill that need online. Hence if a potential user, say, decides that they want support because they’ve just gotten a cancer diagnosis, but they further decide to only get their support via an in-person group and not an online board then, so far as you’re concerned, it’s game over. After all, not everyone “gets” the social aspect of the web.

Get Over Those Hurdles

Joshua Porter covers the handling of some of these basic hurdles, such as designing to favor signing up and hanging around. One main point he makes is: don’t make signing up too arduous a task. And its corollary: don’t ask for information you don’t need. Far too often, sites ask for what ends up being ludicrous levels of granularity of detail. After all, when was the last time that anyone, really, needed your middle name for you to apply for a job? Yet sites ask for this trivial piece of data. And, even if they don’t require it, that begs the question even further. Why is the field even there in the first place if the site so openly acknowledges that it’s just plain unnecessary?

Eight Seconds to Impress

Porter makes the point all too forcefully: the decision to sign up for an online service is made in eight seconds. That’s an awfully short window of opportunity to convince a potential user that his or her time and attention should go to you and not your competition.

The book abounds with these kinds of helpful nuggets, and is also chockful of references to blogs and books to support the author’s recommendations. The generous sprinkling of citations was helpful as it was a clear signpost suggesting online readings. It can seem counterintuitive to learn about designing for the web by reading a completely offline book. Porter’s work bridges the gap back to the web and lets the reader in on where to find more information situated a lot closer to where the reader is going to be placing new social software or services.

A Quibble

Finally, Designing for the Social Web does not seem to draw an overall conclusion. Rather, the book instead seems to simply run out of gas in the end. It’s as if the author had run out of what to say. Hence a final upshot or even some words of encouragement would have, I feel, helped. But that’s a small issue with an otherwise interesting and eminently practical work.

Rating

4/5

Community Management – Handling Yourself as a Good Netizen

Handling Yourself as a Good Netizen

Are you a good netizen?

I have been managing Able2know for over fourteen years.

It is a generalized Q & A website and the members are all volunteers. I have learned a few things about handling yourself online during this time.

Chill Out

  1. There are few emergencies online. Take your time. I have found, if I am in a hot hurry to respond, itching to answer, it usually means I am getting obsessive.
  2. When it’s really nutty, step away from the keyboard. I suppose this is a corollary to the first one. Furthermore, I pull back when it gets too crazy-making, or try to figure out what else may be bothering me, e. g. I haven’t worked out yet, something at home is annoying me, etc. Being online, and being annoyed, does not equal that something online caused the annoyance.

Be Clear

  1. All we have are words (emoticons do nearly nothing).
    Handling Yourself as a Good Netizen
    what are words for? (Photo credit: Darwin Bell)

    I like to make my words count, and actually mean exactly, 100%, what I write, but not everyone hits that degree of precision in their communications. I’ve learned to cut about a 10% degree of slack.

  2. Not everyone gets you. You might be hysterically funny in person, but bomb online, Netizen. Or you might feel you’re a gifted writer, but you write to the wrong audience. You may be hip for your crowd, but hopelessly out of it in another. This is not, really, a personal thing. You can either waste your time trying to get everyone to love you or you can recognize that you didn’t convert one person and move on from there. Choose the latter; it’ll save your sanity every time.

Keep Chilling Out

  1. Be Zen. E. g. I’ve found the old, “oh, you go first” kind of thing smooths the way a lot. I am not saying to not have your say and let everyone else win all the time. It’s just, ya kinda pick the hill you wanna die on, e. g. what’s really important. Stick to those guns. The others, not so much. E. g. getting into a shouting match and kicked off a site due to your hatred of the Designated Hitter Rule – even on a sports or baseball site – falls in the category of you’re probably overreacting and being really, really silly. I doubt that that is a hill most people would try want to die on. But defending your beliefs, fighting prejudice, etc.? Those are probably better hills.
  2. And the corollary to #5: controversial topics are controversial for a reason. They get under people’s skin and make them squirm. Be nice; don’t do that all the time. So try to engage people in other ways, Netizen. There are plenty of people on Able2know who argue a lot about politics. I am not a fan of arguing politics. But we also get together and play Fantasy Baseball (talk about your Designated Hitter Rule). Or we swap recipes, or pet stories, or the like. But then, when a forum member gets sick or becomes bereaved, people who just argued till they were blue in the face turn around. And they virtually hug and offer tributes, prayers (or positive, healing thoughts) and words of comfort. And this user multidimensionality warms the heart. Over the years, people have gotten better at it. If someone’s really bothering you, it’s possible that, in other contexts, you’d get along. You might want to see if you can find some common ground, and other contexts.

Sing Along with Elsa and Let. It. Go.

  1. Know when to stop, or even let others have the last word. When I am really angry, I usually just withdraw. However, this isn’t a surrender. Instead, I’m tired and life’s too short. You do not become a smaller, or less worthwhile person, and you haven’t lost (whatever that really means, particularly on the Internet, fer chrissakes) if you walk away and wash your hands of things. Netizen, you are entitled to call it quits on an argument or discussion.

Finally, I hope you learn from my insanity and my mistakes. Life’s too short to let it get to you too much!

Podcasting for Fun and Possibly Some Profit

Podcasting

Podcasting can get you to a wider audience. It’s a different medium from what you might be used to. And it offers practice and the opportunity to polish some skills that you, the writer, might not have realized you needed, such as thinking on your feet and being an interview subject.

Getting Started

What do you need for podcasting? This image is a pretty good summary of what you need –

Podcasting
Podcast 1 (Image by user Tim Wilson on Wikimedia Commons). File is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported license.

The good news is that you have most of this stuff already. In fact, you don’t even need everything that’s in the image.

Computers

It doesn’t seem to matter too much which type of computer you use. You really just need an Internet connection. You will need some speed, so dispense with dial up if you’re still using it (someone out there is, right?). I would, though, recommend using an actual computer as opposed to a phone for podcasting, as the resultant file is going to be huge.

Microphones

The image shows a studio-style mic, but the truth is, you don’t need to get quite so fancy. My own microphone is part of a headset from an outfit called Hama. I know I bought it a few years ago. It works just fine and most importantly, the mouthpiece is adjustable. You want adjustability because, inevitably, you’re going to sneeze or cough, or the phone will ring or whatever.

Software

To be able to talk to your fellow podcasters on your show, or to your guests, you’ll need some software. Essentially what you are looking for is chat. My team and I like to use TeamSpeak. I imagine you could do as well with Yahoo! or Facebook chat. Just make sure that whatever you are using is private. Oh, and turn any sound notifications off.

If you’re going to put your podcast on YouTube (I think this is generally a good idea), you’ll need software for that, too. I use software that comes from my school, Screencast-o-matic. The school also uses TechSmith Relay but I prefer Screencast-o-matic. Either way, you want software which allows you to record a fairly long video.

You may not think that you need any sort of visual art software, but I beg to differ. At minimum, your podcast needs a logo or at least a slide that you can slap onto the front of your YouTube video. Photoshop or Gimp is ideal, but Paint or even Microsoft PowerPoint can do in a pinch.

Image Permissions

If you are going to use an image that you didn’t make, check the license! I like to use Wikimedia Commons as a lot of their images have open licenses or they just require an attribution and nothing more. Remember – just because an image exists online and you can right-click and save it, does not mean that you have permission to use it! When in doubt, use one of your own images. I like to use scenery images if I don’t have a logo. Scenery can even be something really tiny, such as one flower bud.

For sound editing, the beauty of TeamSpeak is that it allows for sound recording. But you will still need to trim something or other. I have Audacity though I admit I don’t use it for much (I don’t do the sound editing for our podcast). But Audacity is otherwise useful.

Practice

You should practice before you try to go anywhere with podcasting. It doesn’t need to be long or involved. Get to know the software. For example, TeamSpeak allows for a push to talk feature. Use it! This will help a lot when you are recording, as you need to consciously press a button for any sound to come out. Practice using this until it’s second nature.

Use Audacity, and record yourself saying something simple and scripted. It can be a nursery rhyme or the like. You don’t want to be doing this for more than a minute or so.

The idea here is to listen to playback. Can you be understood? Are you too breathy? Does your accent push through a bit too much? Do you talk too fast? Every single one of these issues can be fixed, including the accent.

Fix Your Audio

Generally, you will need to slow down and enunciate. This doesn’t mean that you can’t have fun, but at least in the beginning you’ll want to talk more slowly, in particular if you have a thick accent. If you’re too breathy-sounding, try bringing the mic farther away from your mouth. As for outside noises, you’ll need to close windows and doors, put pets outside, and turn off fans and space heaters. Set your phone on mute.

When you work with co-hosts, practice with them at least once. Remember to not talk over them and, if you’re laughing at their jokes, you need assure that even your laughter is being recorded.

Hosts and Guests

Consider your subject and your potential audience. On the G & T Show, we talk about Star Trek and Star Trek Online. This includes the novels and cosplay. We will also branch out to talk about other gaming and other science fiction. Having this broad a topic but with its own limitations makes it fairly easy to come up with show ideas. As for guests, our hosts network at conventions, in the STO game, and on social media such as Facebook and Twitter.

Cohosts

A co-host is an extremely good idea, as otherwise you’re talking to yourself a lot. While you could carry a show by yourself, it’s a lot easier if you don’t have to. Three hosts tends to be a really good number, particularly if the third is not too active. You’ll quickly find your hosts unconsciously dividing into three groups:

  1. The talker – this person won’t necessarily stay on topic all the time, but they can fill dead air.
  2. The organizer – this person understands creating a theme and keeping the show on target. This person often remembers to thank the guests.
  3. The utility infielder – this person can chime in and also cover if either of the first two cannot podcast. Along with the organizer, this person often performs research and gathers potential podcast material in advance.

Guests

As for guests, consider your circle, both online and off. You can podcast without guests, and you will most likely need to get a few under your belt before anyone will want to visit.

However, when you do get guests, the usual details apply, e. g. be polite, give them ample time to plug whatever they want to plug, and prepare questions for them in advance. If your guest writes, for example, you might want to talk about the themes in their book, where they get their inspiration, how long they’ve been writing, and how they first became published. Think outside the box and consider guests a little removed from your basic subject. Hence if your subject is books and writing, why not have a cover artist on as a guest, or a professional editor? Maybe feature a literary agent or a representative from a publishing house.

Extras

At G & T we have a Streaming page and use a minicaster. This also includes a hosted chat room – the show broadcasts live and the audience can listen and follow along in the chat room. This is not necessary, but it’s fun.

Blogging

We also blog about the show, which means that we take notes (in our case, the utility infielder does this). The blog is a great place to get the URLs in that we may have talked about but our audience might not have gotten the first time we mentioned them. With the blog, we can just make clickable outbound links. We also make sure that a player is embedded into the blog, so that a reader can listen to the show if they would prefer that.

Distribution

We always upload our podcast to not only iTunes, but also MixCloud and YouTube. These spread our broadcast even further. We use a regular logo card as the image accompanying our YouTube videos. For special interviews, we make different images, usually with our guest’s provided headshot.

To introduce new segments, we use bumpers. These are just short (less than half a minute long) introductions to various segments (e. g. Star Trek News). Ours consist of our utility infielder’s niece giving the title of the segment and then some introductory music that we have permission to use (always get permission or make sure that music is public domain!). Bumpers help because they provide a smooth transition between segments and they can cover up any ragged transitions. We splice these into the completed file. Our announcer girl has also recorded our intro and our credits portion (with music we can use), so we added these as a part of post-production. Again, these provide recognizable transitions for our audience.

Promotions

We promote our show on social media, with mainly our YouTube, Facebook, and Twitter accounts. We also have Tumblr, Google+, and Pinterest accounts but use them less. Our main promotions come from YouTube, Facebook, and Twitter. We also promote at conventions, including a table at Star Trek Las Vegas for the past few years.

Why Not Podcast?

So what are you waiting for? Why not give podcasting a try?

Janet Gershen-Siegel is freelance social media marketer and a Master’s degree candidate (Interactive Media, ’16) at Quinnipiac University. Her novel, Untrustworthy, was published by Riverdale Avenue Books in 2015 and is available on Amazon in both Kindle and paperback editions.

Online Personas and Cyber Infidelity, Oh My!

Online Personas and Cyber Infidelity, Oh My!

Cyber Infidelity?

The Cambridge News reports that author Sophie Hannah has conducted a survey of Twitter, OKCupid and other sites, in conjunction with just plain out and out asking people – is online infidelity worse than in-person infidelity?

Cyber Infidelity
Suspected of Infidelity (Photo credit: Lex Photographic)

Results

Her results were mixed.

Some of the respondents saw less harm in a relationship where the parties never actually, physically, met. Others saw it as being more or less the same as a physical affair, or at least an emotional one.

Hannah performed the research for her book, The Telling Error. She says,

The thing about Twitter is that everything is on there, so whatever you’re interested in is there. But it is capable of being incredibly nasty. I noticed that whenever somebody either does something wrong or offends somebody, Twitter will form a kind of aggressive, vindictive mob and start slagging off that person. Almost always, the punishment is worse than the crime.”

For bored and isolated people, social media can often serve as a godsend. Yet with worries such as this, spouses might do well to be cautious. Not necessary jealous, but at least to be wondering a bit, if someone spends seemingly forever online. It does not help that a lot of online behaviors encourage an almost addictive obsession. Because we crave the latest tweets. We can’t wait to read the next gem from the Huffington Post, or take the latest meaningless quiz from Buzz Feed, or try to prank our friends with the most recent fake news from The Onion. And do not get me started on Candy Crush.

Hence the opportunities are all too ample for vulnerable, lonely people to end up typing a little too much with someone else, and for it to turn into sexting and worse.

I wonder who will tweet The Scarlet Letter now.

What Do You Look Like Online?

What Do You Look Like Online?

This post is a riff on Do You Know What You Look Like Online. Essentially, the question is, if you were searching for someone

Look Like Online
English: Graph of social media activities (Photo credit: Wikipedia)

(someone just like you, perhaps), what sorts of judgments would you make? What seems off? What’s being suppressed, which should be promoted, and vice versa? Is the picture clear or fuzzy?

The gist of that article is, take control of your information, keep it as a uniform brand and check it every month or so. The corollary to this is one from Shama Hyder Khabani, which is, essentially, don’t spread yourself too thin. Concentrate in only a few places.

My Own Information

Absolutely agreed. When I google my own last name, 502,000 hits come up. And, fortunately, my own website is at the top (Yay, SEO!). My two Facebook profiles (I have one for work) come up as fourth and fifth. Then comes my LinkedIn profile, and then Twitter. Then there’s my Examiner profile and then the last entry on the first page of results is a link to my profile at Go Articles.

Putting my last name into quotation marks yields only 2,800 hits. Most of the same usual suspects come up on Page One of the results although one place called Jobs In Social Media comes up. Classmates is at the bottom of the page. But nothing is too weird or scandalous.

How Accurate is the Information?

To my mind, checking and rechecking every single month might just be a bit excessive. Is there a need to keep your profile accurate? Sure. Flattering, or at least not damaging? Yes, particularly if you are looking for work. But to keep it sterile and perfect, as you scramble to make it perfect every moment of every day? Eh, probably not so much.

I would like to think (am I naive? Perhaps I am) that potential clients and employers will see the occasional typo and will, for the most part, let it slide unless the person is in copyediting. I am not saying that resumes, for example, should not be as get-out perfect as possible. What I am saying, though, is that this kind of obsessive and constant vigilance seems a bit, I dunno, much.

Will the world end if I accidentally type there instead of their on this blog? And, does it matter oh so much if I don’t catch the accident immediately?

I mean, with all of this brushing behind ourselves to cover up and/or perfect our tracks, and all of the things we are leaving behind, where’s the time and energy to make fresh, new content and look in front of ourselves?

Clean Up Your Presence

To me, there is little joy in reading a blog post or website that looks like it was put together by someone who’s barely literate. But there is also little joy in reading sterile, obsessively perfect websites and blog posts. A little imperfection, I feel, is a bit of letting the ole personality creep in there. Genuineness – isn’t that what the whole Social Media experience is supposed to be about, anyway?

I refuse to believe — I hope and I pray — that a bit of individuality isn’t costing me potential jobs or the company potential clients. And if it is, then that saddens me, to feel that, perhaps, there is a lot of lip service being paid to the genuineness of Social Media but, when the chips are down, it’s just the same ole, same ole.

Genuineness is great. One you can fake that, you’ve got it made? Gawd, please, say it ain’t so.

Social Media Continues its Relentless Pace to Try to Make You Stay Put

Social Media Continues its Relentless Pace to Try to Make You Stay Put

It’s a relentless pace out there. And much like the holidays accelerate the end of the year, and we suddenly look up on January 7th or so and wonder just what the hell just happened, social media is continuing to not so much reap the whirlwind as to be the whirlwind. But at the same time, there’s an effort afoot to slow down and control the whirlwind.

Twitter

Social Media Continues its Relentless Pace to Try to Make You Stay Put
English: Infographic on how Social Media are being used, and how everything is changed by them. (Photo credit: Wikipedia)

Case in point: Twitter‘s recent changes are designed to keep people on as long as possible. They do this by embedding media more directly and making it so that you don’t have to leave Twitter’s embrace in order to enjoy a clip or a photograph. So far, so good. But shortened URLs allow for more malware exploits. It’s like one step forward, a step back and another one to the side.

Facebook

Facebook, yet again, looks to change its layout. The profile is going to become richer and provide more information. This may or may not be useful to users but it will certainly keep them on longer. At least, that will happen in the beginning, when it’s a novel concept.

LinkedIn

LinkedIn tried adding Signal to make it easier to track even more of the social media avalanche – and, of course, to try to keep people on LinkedIn as long as possible.

What these changes have in common, other than, perhaps, novelty for the sake of novelty, is the desire to keep people on site as long as possible. Put some tar down, and have us all stick, at least for a while.

So while the internet spins ever faster, and social media sites attempt to keep up, their overall strategies seem to try to slow us all down. Will it work? Is it a foolish dream to think you can keep people around with such tricks, such slick bells and whistles?

Lack of Content

What disturbs me is that there’s not a lot of content happening. And it would, could, should make me want to hang around. Instead of hiring writers to improve things, or rewarding good current content providers, each of the big three sites is instead pursuing a software solution. But what’s the sense in hanging around a site if the content isn’t compelling? Or are we, instead, merely getting the sites that we, perhaps, deserve?

Hence here’s what happens if my Facebook friends list is dominated by people I went to High School with over thirty years ago. Their status updates and my wall are dominated by news of their birthdays, their children and their careers. But isn’t that what’s to be expected? And if I instead tip my list in a different direction, and it’s suddenly dominated by the people I work with or diet with or do artwork with, the news is going to be different.

Comparison to Reality TV

One thing about Reality TV is that it’s anything but real if it’s at all successful. Because people just, generally, don’t lead terribly interesting lives (yes, you too, gentle reader). We pick up the dry cleaning. Or we bicker over the remote. We forget to buy sausages and make do with hot dogs. And around and around and around we go. And all three of the big social media sites, when we are not following celebrities and businesses, are really just a big agglomeration of Post-It Notes whereby we tell each other to grab milk on the way home. For “Reality” to be compelling at all, it’s got to be unreal, and scripted. It must be turned into this fight or that rose ceremony or this other weird pancake-making challenge.

The big three social media sites, when you strip away the celebrities and the companies, can be a boatload of errands or a standard-form holiday letter. You know the kind, where you’re told little Suzie has taken up the clarinet. Over and over ad infinitum.

No wonder we need software solutions to keep us there. The relentless pace continues.

The Conquest of LinkedIn – Your Profile Page

The Conquest of LinkedIn – Your Profile Page

What’s with your Profile Page?

You’re doing it. And you’ve got your resume up. You’re answering questions. And you’re joining groups. You’re even meeting people offline. But you aren’t getting an enormous number of invitations to connect.

LinkedIn Profile Page
LinkedIn (Photo credit: Christopher S. Penn)

Or, perhaps, you’re blogging and tweeting. But you’re not getting a lot of readers in either medium. And you’d love to get some of your LinkedIn buddies to read some of your stuff. Maybe you want to use your writing and social media skills as a part of your overall job search strategy.

So the most obvious place to look, and to fix, is your Profile page.

Just like with a resume, a news story, or even if you were trying to sell your home, it pays to spruce up the first thing people see. Hence special care should be taken, as this is your first (and it may very well be your only) chance to make an impression. There are any number of things you can do to assure that this impression is a positive one.

Driving Traffic

And, you can even use it to help you drive a little traffic to your own website and/or blog. Here’s how:

  • Make sure that you make use of all available fields, and customize these as you are able.
  • Next, list your blog.
  • and I also recommend adding Twitter.

So assuming that your resume has been integrated in its entirety, your next task should be to update the summary and specialties sections in your profile page. First of all, the specialties section is essentially just for keywords, so load them up. However, the summary section should be more grammatical. So don’t make it an old-fashioned and generic personal statement. Instead, highlight your main differences here.

Finally, with a little polish, your front door (profile page) can look mighty inviting to all.

Next: Groups and Answers.