Today I attended (well, I listened to it in my home computer room) the EditMe Webinar. EditMe is a company that puts out WYSIWYG collaborative site software. E. g. you can make a Wiki or a forums site with their software.
I am not a customer but I am interested in pretty much anything to do with Social Media and, in particular, Community Management, as I’ve been managing Able2know for over 7 1/2 years now. It’s funny as I have more Community Management experience than many vaunted experts.
The main takeaways were as follows:
- The Community is about them, not you
- Make a big deal about participation. Thank everyone!
- Use an Editorial Calendar, e. g. keep a schedule of when you’re going to release content, and keep it regular
I particularly loved that last one.
Communities and Social Media aren’t necessarily tough but they can be extraordinarily time-consuming. Everything you can do to help yourself in that area is a good thing.