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A Day in the Life of a Community ManagerCommunity Management, Drawn to Scale. Freshening, Get Together, Love, Small Things, Without Management, True Community, Party Started, Terrible Netizen, Snakes in the Garden, Circle Game, Look at Me, Good Netizen, Corralling, Wandering off Topic, Facebook versus Forums, Superstar Users, Community Management Analytics, Community Roundtable, Community Management Haikus, Life of a Community Manager, Social Media Job Descriptions, Superstar Users, Community Roundtable 2010, community managers, off topic posts,

A Day in the Life of a Community Manager

Published by Janet Gershen-Siegel on May 21, 2026

A Day in the Life of a Community Manager

Whether paid or volunteer, the life of a community manager tends to be fairly similar. Community management can be a piece of social media marketing and management, but it does not, strictly, have to be.

Most of a Community Manager’s time divides into three different modes:

1. Discussions
2. Nurturing and
3. Disciplining AKA Trust and Safety

Discussions

The discussion piece involves creating new discussions and shepherding them along. Users will not return, day after day, without new content. While the users are, ultimately, responsible for the content in a community, the Community Manager should create new content as well.

This is not always topics as it can also encompass informing users about changes in the site blog (if any) and even a Facebook fan page (if it exists).

This discussion piece will evolve as the community evolves. In a community of fewer than one thousand users, content from the Community Manager might be the only new content for weeks! Which…can sometimes be problematic.

As such, it can loom very, very large. But it can also have a much stronger calming effect if other content is snarky.

As the community grows, regular Community Manager contributions should diminish. But there should still be some involvement. Otherwise members may feel the Community Manager is hanging back a bit too much.

It is a community, and that means that the users want to know the Manager(s). An easy and somewhat safe way to do this is by creating discussions.

On Topic/Off Topic

And the discussions need not always stay on topic! Lively discussions can be almost spun from whole cloth if the Manager can get the people talking. An automotive community might thrill to talking about cooking.

A cooking community might engage in an animated discussion about the Olympics. And a sports community could very well bring its passion to a topic like politics.

In particular, if the community is single subject-based (e. g. about, say, Coca-Cola), going off-topic should probably at least peripherally relate to the overall subject.

Hence Coke could branch out into cooking and, from there, into family relationships. Or into health and fitness.

But a push to discussing politics may not work unless it stems from a major recent news item or if there is precedent. And, if you get started with politics, it is maddeningly hard to put that genie back in the bottle.

Finally, if a member is ill, or has passed on, getting married or having a child, an off-topic discussion can spring naturally and effortlessly. This happens regardless of the community’s main subject matter.

Corporate management may not love off-topic discussions. But they keep a community together, and they do help to keep it viable.

Nurturing

The nurturing piece relates to the discussion aspect. However, it tends to encompass responding to and supporting good discussions on the site.

This is especially helpful if the Community Manager identifies top users who are good at making topics who the community likes.

And then nurtures them to promote their discussions over more inferior ones.

Use nurturing to encourage newbies. And use it to encourage members who might become superstar users if they only had a little more self-confidence. Give them a track record of support and positive reinforcement.

But keep in mind that welcoming people can get old rather quickly. But there is nothing wrong with a form welcome, whether it is an email or a private message or even a popup. Why not explain where to go to contact a Moderator? Or where to look and even where to report if the site is down?

Another use for a welcoming message can be to link to the Terms of Service and any other rules the community must abide by.

The Life of a Community Manager and Relationships

Nurturing can also take the shape of developing relationships with members. The Community Manager does not have to be friends with everyone, even if the site is very small. However, they should get to know the users.

Private messages (if available), writing on a wall or the like can do this.

Furthermore, the Community Manager can use private messages, etc. to head off potential problems at the pass.

Headstrong members might be wonderful when they write on topics not related to their overarching passion. Or they might respond to a tactful request to tone things down a bit. Or a lot.

The Community Manager can encourage those members to take part in those other discussions. The manager can reach out to other community members. Friendship can help to minimize flaming.

After all, it is a lot easier to go ballistic on someone if they are just faceless to you. But with your friend Joe, it is a rather different story.

Disciplining AKA Trust and Safety

And this leads me to the disciplining part. It is often the first thing that people think of when they think of community management. That includes things like pulling spam.

It also includes giving users timeouts or even outright suspending them when their activities run against a site’s Terms of Service.

Trust and Safety can also mean checking content to be sure that it fits community standards. Those can be everything from avoiding porn to getting rid of health misinformation.

The Facebook Trust and Safety team, for example, once had the unenviable responsibility to weed through violent and disturbing imagery. Nowadays, that is a task done by AI.

And it also includes shunning and ignoring. These can be extremely powerful. The Community Manager can help to mobilize other users.

But the Community Manager Must Do It Right

An email or private message campaign is almost always a very poor idea. Rather, the Manager must lead by example. Do not take the bait when challenged, unless it is absolutely necessary. But that is rare.

It is the Community Manager’s call when to take it, particularly if personal insults fly.

Often the best tactics include: (a) get offline and cool off. And (b) ask another Community Manager or Moderator to determine if it warrants disciplinary action. And then enforce that if it does.

One thing a Manager should never forget: there is far more to the community than just the people posting. There is often a far larger audience of lurkers, both registered and unregistered.

They are watching events unfold but rarely comment. By leading by example, the Community Manager can influence not only active posters but also the community at large.

Customer Service is Key in the Life of a Community Manager, Even if the Forums are Free, with no Real Customers

During a typical day, new members register. Also, members lose their passwords, or start and respond to topics. Furthermore, they answer older topics. People engage in private communications (if permitted on the site).

Members may disagree on something and they may do so vehemently. The site may get spam. Or someone might add violent and disturbing imagery.

The Community Manager can become involved as a content creator if content creation lags or goes too far off subject. He or she should discipline difficult members if necessary.

However, generally, a Community Manager’s main task, both daily and over the life of the online community, should be to carefully nurture and shape relationships.

Want More About Community Management?

If my experiences with community management resonate with you, then please be sure to check out my other blog posts about how online communities work, and how to best make them work for you and your organization.

Here are some posts about my years in community management, and what I have learned.

Want to see more from me, on writing, and the business of being an independent author? Click here to add my site as a preferred source.

• Going From a Collection of Users to a True Community
† Risks of a Community Without Management
• Are Off Topic Posts Ever Okay?

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What Do You Look Like Online?Social Media, Social Media Writing, Social Media Writing Part, Social Media Writing Part 3, Best Lengths, Hesitation Generation, screen name, Happy Holidays, Relentless Pace, Cyber Infidelity, Podcasting, Neurotic Writers, Social Media Balance, Social Media Perfection, Losing Control, Social Media Tips, Employee Passwords, Look Like Online, social media, Social Media Platforms, Promoting Writing, Social Media Marketer, EditMe Webinar, Demand for Social Media Jobs, Stumbleupon surpasses, Less Conversation, Snapchat Settles with FTC, Quickly Boost Results, Hope and Hype, Auto-Service Economy, Sharing Less, Social Media background check, formatted posts, Four Important Social Media Stats, Cheat Sheets, Social Media Seduction, social back, Social media background check, Collaboration rocks, Wikileaks knocks, Editme Webinar, Cyber Legacy, Campaign 2012, Demographics, ways to improve, Time-saving tips, They Used to Call me Robot Girl

What Do You Look Like Online?

Published by Janet Gershen-Siegel on September 3, 2024

So, What Do You Look Like Online?

This post is a riff on a rather old post, Do You Know What You Look Like Online. Essentially, the question is, if you were searching for someone (someone just like you, perhaps), what sorts of judgments would you make? What seems off?

What’s being suppressed, which aspects should you be promoting, and vice versa? Is the picture clear or fuzzy?

The gist of that article is, take control of your information, keep it as a uniform brand and check it every month or so. The corollary to this is one from Shama Hyder Khabani, which is, essentially, don’t spread yourself too thin. Concentrate in only a few places.

My Own Information—What I Look Like Online

Absolutely agreed. When I google my own last name, 40,900 hits come up. And, fortunately, my own website is on page 1 (Yay, SEO!). My Entrepreneur profile (writing I did for work) comes up on the first page of results. So do my Twitter/X and LinkedIn profiles.

Also on the first page are my Facebook profile, and my Amazon author page. Get to page 2 and there’s my profile on YouTube.

Another Angle

Putting my last name into quotation marks yields 6,480 hits. All of the same usual suspects come up on Page One of the results. And nothing is too weird or scandalous. Even MuckRack, which essentially just scrapes for your name, doesn’t have anything bad.

Hey, Bartleby published me!

How Accurate is the Information?

To my mind, checking and rechecking every single month might just be a bit excessive. Is there a need to keep your profile accurate? Sure. Flattering, or at least not damaging? Yes, particularly if you are looking for work.

But to keep it sterile and perfect, as you scramble to make it perfect every moment of every day? Eh, probably not so much.

My own profile is the product of just doing a lot, and it being published. It’s easy to find flattering info on me. What I look like online is competent more than anything else. There’s nothing radical.

As for less flattering stuff, well, let’s just say that I am glad the internet wasn’t around when I was in high school.

Yikes.

But…

I would like to think (am I naïve? Perhaps I am) that potential clients and employers will see the occasional typo and will, for the most part, let it slide unless the person is in copyediting.

I am not saying that resumes, for example, should not be as get-out perfect as possible. What I am saying, though, is that this kind of obsessive and constant vigilance seems a bit, I don’t know, much.

Will the world end if I accidentally type there instead of their on this blog? And, does it matter oh so much if I don’t catch the accident immediately? Even when you consider that I’m a writer. After all, I should know better, yes?

I mean, with all of this brushing behind ourselves to cover up and/or perfect our tracks, and all of the things we are leaving behind, where’s the time and energy to make fresh, new content and look in front of ourselves?

Clean Up Your Presence

To me, there is little joy in reading a blog post or website that looks like the person who put it together was barely literate. But there is also little joy in reading sterile, obsessively perfect websites and blog posts.

A little imperfection, I feel, is a bit of letting the ole personality creep in there. Genuineness – isn’t that what the whole Social Media experience is supposed to be about, anyway?

I refuse to believe – I hope and I pray – that a bit of individuality never cost me potential jobs or any company I’ve ever worked for potential clients.

And if it has, then that saddens me, to feel that, perhaps, people are paying a lot of lip service to the genuineness of Social Media but, when the chips are down, it’s just the same ole, same ole.

Genuineness is great. One you can fake that, you’ve got it made? Please, say it ain’t so.

And don’t get me started on AI.

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A Day in the Life of a Social Media MarketerSocial Media, Social Media Writing, Social Media Writing Part, Social Media Writing Part 3, Best Lengths, Hesitation Generation, screen name, Happy Holidays, Relentless Pace, Cyber Infidelity, Podcasting, Neurotic Writers, Social Media Balance, Social Media Perfection, Losing Control, Social Media Tips, Employee Passwords, Look Like Online, social media, Social Media Platforms, Promoting Writing, Social Media Marketer, EditMe Webinar, Demand for Social Media Jobs, Stumbleupon surpasses, Less Conversation, Snapchat Settles with FTC, Quickly Boost Results, Hope and Hype, Auto-Service Economy, Sharing Less, Social Media background check, formatted posts, Four Important Social Media Stats, Cheat Sheets, Social Media Seduction, social back, Social media background check, Collaboration rocks, Wikileaks knocks, Editme Webinar, Cyber Legacy, Campaign 2012, Demographics, ways to improve, Time-saving tips, They Used to Call me Robot Girl

A Day in the Life of a Social Media Marketer

Published by Janet Gershen-Siegel on March 21, 2023

Let’s Look at a Day in the Life of a Social Media Marketer

What does a social media marketer do all day? There is more to social media marketing than Community Management.

Job titles vary, and nothing seems to be settled yet in terms of prescribed, expected tasks. The Bureau of Labor Statistics does not really have a listing although they do acknowledge that social media is out there. They seem to be more or less placing it under Public Relations-style work.

However, a review of recent job postings reveals what social media personnel are mainly expected to do on the job, whether they are called Social Media Marketers, Inbound Marketers, Social Media Specialists or something else.

Platforms

Tasks related to platforms. This is what most people think of when they think of Social Media Specialists, and it includes:

• Blogging – either creating and maintaining one, or encouraging the business or engineering sides to create or maintain blogs, or commenting on and keeping blogs active. May also include polishing prose, suggesting topics and performing research

† Facebook – creating and maintaining a fan page or pages. Possibly make an account (or more than one) to communicate with users and potentially also find rogue fan sites (e. g. those not created by the company).

Perhaps to have them shut down or changed (usually at the behest of the Legal Department)

• X (Twitter) – creating accounts and maintaining them, tweeting to followers, reciprocally following as necessary/desired and possibly also helping to design a background or logo for the company X account(s). These tasks are similar if, instead, the company has an account on Bluesky.
† LinkedIn – creating and maintaining the company profile on LinkedIn, plus adding job openings as necessary
• Sharing and bookmarking services (these have changed over time) – create and maintain accounts. Make sure that blog posts and any company articles and press releases go to these services, and keep track of all mentions of the company and its products on these services

† Articles and Press Releases – working with the Public Relations Department. Release non-secret information in the form of articles and press releases as circumstances permit
• Podcasting and YouTube – working with the PR Department and if there is a Media Relations Department at the company. Create and release appropriate content as circumstances dictate
† Community Management – create, moderate, manage and promote any online communities owned by the company

More Tasks

Other possible tasks include:

• Search Engine Optimization Efforts – in conjunction with the Webmaster, work to promote the site on Google and other search engines, though a variety of activities including but not limited to establishing and maintaining authority with high quality articles and posts, the addition of backlinks from quality resources and helping to select the best keywords for the site.

This also includes working on how to get AI to cite the company.

† Analytics – reviewing Google Analytics (or Yahoo Analytics or Omniture or whatever the company is using). Help the Webmaster reduce bounce rate, increase loyalty, and increase the number of new users and page views

• On-Site Advertising (if applicable) – work with the Marketing Department and the Webmaster. This is to increase overall online advertising presence or decide on advertising for the site (e. g. banner versus skyscraper, etc.)

† Strategy – this is probably the biggest task for a Social Media person. Although it can also be more of a managerial job. Strategy should be defined and covered with the Board of Directors (or owner if the company is small).

Small changes such as adding a link here or there probably do not have to be a Board vote.

But major decisions on direction should be. This can also encompass working with Marketing, such as to determine better ways of presenting and delivering content. This can and should include A/B testing.

• Meetings and the Like – apart from the ones above, the Social Media Specialist should find they are a part of many different teams, potentially assisting with advertising, marketing, public relations, media, and web design

The Life of a Social Media Marketer: Takeaways

There is more to it than just the tools. What a real Social Media Marketer does is far more strategic and analytical and design-oriented. Twitter, etc. are only the beginning, and may be replaced by the next new thing(s) in time.

But well thought out strategy, carefully observed analytics and usable, pleasing design are timeless pieces of the Social Media Marketer puzzle.

And Later Still…

Social media marketing now can also encompass email marketing, or content marketing and management. It veers into the land of SEO as well, and even working with AI. There is nothing perfect about it, and it keeps on changing.

Want More About Social Media?

If my experiences with non-platform-specific social media resonate with you, then that is just plain awesome! So, please check out my other blog posts about navigating our social media obsessed world.

Working with Social Media

† Four Important Social Media Stats
• Social Networking/Social Media Tips

† The Best Lengths for Social Media Posts and More.
• Jell-O on the Wall: Social Media Perfection is Fleeting

Next blog postClick to buy Untrustworthy on Amazon

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Community Management Tidbits – AnalyticsCommunity Management, Drawn to Scale. Freshening, Get Together, Love, Small Things, Without Management, True Community, Party Started, Terrible Netizen, Snakes in the Garden, Circle Game, Look at Me, Good Netizen, Corralling, Wandering off Topic, Facebook versus Forums, Superstar Users, Community Management Analytics, Community Roundtable, Community Management Haikus, Life of a Community Manager, Social Media Job Descriptions, Superstar Users, Community Roundtable 2010, community managers, off topic posts,

Community Management Tidbits – Analytics

Published by Janet Gershen-Siegel on November 18, 2022

Community Management in the Context of Analytics

So, the truth is, analytics are a term that scares a lot of people. But do not panic.

Start by backing up for just a second, all right?

You’ve got an online community. And you are working hard on it. It is growing. But you have no idea whether what you are doing is having any sort of an impact whatsoever. This is where analytics comes in.

Now, do not panic if you are missing a data analysis background. It is not strictly necessary. What you do need, though, are (a) a means of measurement (preferably you should have a few of these) and (b) the willingness to measure. Really, it is that easy. You do not need a degree in Advanced Statistics.

Google Analytics 4 (replacing Universal Analytics)

First of all, the primary measurement stick you want is Google Analytics. And it is free and very easy to use. It is also a rather robust measurement system, capable of showing trends in Clicks, Impressions, Clickthru Rate, and more.

In addition, it shows, among other things, where your traffic is coming from, where your users land, and where they departed your site from. It also shows Bounce Rate, which is defined by Measurement Guru Avinash Kaushik as, “I came, I saw, I puked.” In other words, the visitor only visited one page of the site.

Keep in mind, though, that it is entirely possible your visitor loved your site but got everything they needed in just one page. So, while they may have bounced right out of there, it might not have been due to any fault or failing on your part.

So, try not to take it personally, okay?

AHRefs

Thank God for the website AHRefs. While free website measurement tools have come and gone (apart from Google Analytics), AHRefs will review whatever is out there.

So, one thing to keep in mind is that as this post is updated, I keep finding new yardsticks. And then they go away after a while. At least AHRefs is still hanging in there. Whew.

Also, consider SEMRush and Ubersuggest. More measuring is often better.

Analytics From More Yardsticks

Furthermore, there are also measuring websites specifically designed to help you comprehend how you’re doing on Twitter and elsewhere, namely:

• HootSuite – count the number of clicks you receive on shortened URLs, to supplement your Google Analytics click counts
† Analytic giant HubSpot – measure how influential you are (with a hugely helpful diagnostic) and
• Good ole Tweepsmap – analytics and info on who unfollowed or followed you on Twitter/X.

Facebook also has its own metrics, which you can see if you have a page.

Using Your Findings

So what do you do with all of this information once you’ve amassed it? Why, you act upon it! Does one page on your site have a far higher Bounce Rate than the others? Check it and see if the links on it are all leading users away from your site.

If that is not the culprit, perhaps its content just plain is not compelling enough.

Got a series of links you have tweeted that have consistently gotten you the most clicks? Then check to see what they all have in common, and offer similar links in the future. And maybe even build some onsite content around those subjects.

Has your HubSpot grade tanked in the past week? That might be due to external factors beyond your control, but check to see if any of it is within your purview. Perhaps your server was down.

Finally, small fluctuations over short time periods are perfectly normal and are no cause for concern. However, much larger hikes and drops, or trends over longer time periods, are more of an issue.

But you will never know about any of these things unless you start to take measurements, and read and use them.

Click to buy Untrustworthy on Amazon

Want More About Community Management?

If my experiences with community management resonate with you, then check out my other blog posts about how online communities work.

Here are some posts about my years in community management, and what I have learned.

• A Day in the Life of a Community Manager
† Going From a Collection of Users to a True Community
• Are Off Topic Posts Ever Okay?

Next blog post

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Almost Everything But the Tweet – Conquering Twitter (offsite connections)Twitter, Twitter Stream, offsite connections, visual elements, Twitter followers, Optimizing Twitter, Professionalism, Demystifying Twitter, metrics, verbal elements, Amazoncart debuts, Optimizing Twitter, Professionalism, metrics, verbal elements, Bruins denounce Twitter hate, Twitter bigots, lost dogs, using Twitter to track, Shift in Twitter Trends

Almost Everything But the Tweet – Conquering Twitter (offsite connections)

Published by Janet Gershen-Siegel on November 10, 2022

Almost Everything But the Tweet – Conquering Twitter (offsite connections)

Are offsite connections possibly via X/Twitter? The semi-surprising answer is: yes. Because X is so bare bones, any number of applications have sprung up around it. They have come and gone over time. So, this is in order to help you manage it and become as great as you can be.

Understanding the people you tweet with is, of course, a great way to determine if offsite connections are going to be worth it. After all, offsite connections that are hundreds of miles away are not likely to be easy, cheap, or even possible.

Other Software

Here are some more sites to check out:

• HootSuite – a tweet scheduling service (and more). Here, you can track stats and import your lists.
† Social Oomph (formerly TweetLater) – time tweets and gather simple metrics on shortened urls. You can set up more than one account this way.
• Tweet Stats – a graph of, among other things, daily aggregate tweets, your most popular hours to tweet and who you retweet.
† Check out Tweepsmap – analytics and info on who unfollowed or followed you.
• Consider Twopcharts – look up clout, followers, etc.
† How about Twiends? – ways to grow followers responsibly
• Legal Birds – find lawyers on Twitter.
† Twitter Packs – find like-minded Twitter users (since this is a wiki, it depends on users to keep it up to date).

Offsite Connections: The Upshot

As X continues to mature as a business tool, I predict that more and more of these off-site services will spring up. But understand that a number of older ones from just a few years ago are gone.

The most successful one will, in my opinion, combine the best features of all. And this will be coupled with ease of use and an ability to show trends over time.

And finally, Twitter changes things almost as much and as fast as Facebook does. So keep in mind, these instructions may need some tweaking.

Oh, and if you do actually see or even meet your Twitter connections, you’ll get to see if their X profile imagery accurately reflects who they are!

Want More About Twitter AKA X?

If my experiences with X resonate with you, then please be sure to check out my other blog posts about Twitter/X. While it’s now got a new name, and has changed considerably, a lot of these tips will still work. And they will often work with other social media platforms as well.

Almost Everything But the Tweet

• Starting a Twitter Stream.
† Demystifying Twitter
• Twitter, Social Media and Professionalism
† X Verbal Elements.
• X Visual Elements
† Optimizing Twitter
• X Metrics and Timing
† Getting More Twitter Followers

And, if you’re a fellow writer, you may want to check out:
† PitMad on Twitter

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Almost Everything But the Tweet – Conquering Twitter (verbal elements)Twitter, Twitter Stream, offsite connections, visual elements, Twitter followers, Optimizing Twitter, Professionalism, Demystifying Twitter, metrics, verbal elements, Amazoncart debuts, Optimizing Twitter, Professionalism, metrics, verbal elements, Bruins denounce Twitter hate, Twitter bigots, lost dogs, using Twitter to track, Shift in Twitter Trends

Almost Everything But the Tweet – Conquering Twitter (verbal elements)

Published by Janet Gershen-Siegel on August 16, 2022

Almost Everything But the Tweet – Conquering Twitter (verbal elements)

Verbal elements? Twitter/X is, of course, utterly verbal. It’s just about all text. But not all of that text is tweets.

One piece is the profile. There isn’t a lot of space here. The good news is that these verbal elements are searchable. If you want to make it clear that your company is green, you can put that here. Separate short messages with delimiters like pipes (|) or asterisks (*). Don’t use semicolons as they can end up being converted to code.

This is an easy section to change, so consider changing it as needed, perhaps as special events come up. Just keep track of the older wording so you can more readily recreate it if you ever need to.

Another area is the site URL. In order to be better able to track traffic coming in from Twitter, how about using a unique URL here, say, https://www.yoursite.com/twitter? That page could contain a customized welcome message to Twitter users. This is another readily editable area of Twitter, so why not switch it up as circumstances change?

This is also a useful way to help to better segment your audience. Anyone using the /twitter link is bound to have some sort of affinity with the microblogging service.

Your location is another verbal area. Of course it need not be a real place, but for a commercial Twitter account you can’t get too whimsical here.

However, if you’ve got a multi-state presence (and want to get that across but not create separate Twitter accounts for each state), there’s nothing wrong with making your location something like United States or New England or Great Lakes Region.

Verbiage: Names

Another area is the name behind the account. This is a searchable field. A company can add a tiny bit of additional information here, such as the general company location. Hence the user name could be Your Company but the name behind it could be Your Company, Cleveland.

Yet another area is the name(s) of list(s) that your company uses to follow others. Does a company need Twitter/X lists? Not necessarily, but you can still use them to make certain accounts stand out.

What about lists like customers or distributors? Perhaps not very imaginative, but these could prove useful in the future if Twitter ever makes it possible to send certain tweets only to certain lists.

Finally, although it is an issue to change it, the username is another nugget of non-tweet verbiage. Instead of changing it, what about creating a few accounts to cover different eventualities? Able2Know used to do this well (although some of these feeds are abandoned these days).

Years ago, Able2know used to split off a few feeds as follows:

† The Generic feed
• New Topics
† Popular Topics and
• Unanswered Topics.

A user could follow any or all of these and see a different slice of that site. The individual user names for the accounts make it abundantly clear which cut of the site you’re following.

But we dropped it, as automatic tweeting meant we were tweeting spam and porn before the moderating team could zap it out of existence.

Takeaways

So, what do you want to get across? I mean, really. What image do you wish to project? Peripheral information can support or obfuscate your message.

Make certain that the content and social media people (if not the entire marketing department) get a say in the wording. They may find things that you missed. Or at least they should be able to help you spot typos.

Choose what you really want your verbal elements to say. And then, say them!

Want More About Twitter AKA X and its Verbal Elements?

If my experiences with X resonate with you, then please be sure to check out my other blog posts about Twitter/X. While it’s now got a new name, and has changed considerably, a lot of these tips will still work. And they will often work with other social media platforms as well.

• Starting a Twitter Stream
† Demystifying Twitter
• Twitter, Social Media and Professionalism
† Conquering Twitter (visual elements)
• Optimizing Twitter
† Conquering Twitter (metrics and timing)
† Conquering Twitter (offsite connections)
• Getting More Twitter Followers

And, if you’re a fellow writer, you may want to check out:
† PitMad on Twitter

Next blog post

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The Conquest of LinkedIn – Meeting OfflineLinkedIn, inmaps, Profile Page, Resume, Network, Meeting Offline, Facelift, Last Little Bits, Q & A, Social Media Specialist

The Conquest of LinkedIn – Meeting Offline

Published by Janet Gershen-Siegel on October 5, 2021

The Conquest of LinkedIn – Meeting Offline

Meeting Offline. Oh. My. God. You want me to do what?!??!

Go offline. Yes, I really and truly want you to do this. I want you to go out and meet real-live, honest to goodness human beings. You know, members of your own species.

But, but, but, I hear you saying, why am I on on online networking site in the first place? Isn’t it to build a network online?

Well, sure it is. But nowhere in there is the word only living. Online, yes. But not exclusively there.

Not by a long shot.

Traditional vs. New-Style Networking

Traditional networking involves fairly formalized, ritualized meetings between job seekers and employees of companies where the job seekers wish to work.

Here’s the drill: the job seeker gets an introduction via a friend, or a friend of a friend, and goes to the contact’s office. The job seeker brings his or her resume and the two of them chat, maybe for a half an hour or so.

And the job seeker leaves the resume and, if he or she is good at follow up, sends a nice thank-you note. The contact may or may not respond, promising to get in touch if something comes up, or if the contact thinks of someone else for the job seeker to talk to.

And the cycle either continues, or it dies on the vine. And so it goes.

LinkedIn Changes That

With LinkedIn, the drill differs. Here is what I found to be helpful. Your mileage may vary, or you may come up with something else. So, instead,

1. You find a person you want to meet. They may be in your industry, or an industry you want to get into. Or they are in a company where you think you’d like to work. Make sure they are close enough to you that getting together is feasible.

2. And you ask them to link to you.

3. You do this with about 19 other people – this is a numbers game, and not everyone will say yes. My experience has been, out of over 200 of these, only one person has flat out said no.

However, over half either ignored my link request or just never got around to it.

I have even met some of these people under other circumstances – it’s often not hostility that keeps them from linking to me, it’s that they are busy and processing far too much information at any given one time.

So, give yourself better odds. Mine have been about 45% have said yes to the link request.

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4. Someone says yes. Great! Send them a note, saying something like,

Thank you for linking with me. Would it be possible to meet briefly for coffee? I am interested in going into ___/working at ___ company/working as a ____ and can see that you have done that, and I hope that you have a few tips you can share. Thanks!

5. Repeat this with anyone else who’s agreed to link with you, pursuant to your initial request. My experience has been that, out of the people who linked to me, I contacted about 55% of them to ask them to coffee.

For the others, I realized they were either too geographically remote or they let me know they could link but were busy, e. g. they were new parents.

And then, out of that group, about 25% of those actually got as far as scheduled meetings. Hence my success rate was that I met with about 6% of the people I initially wrote to.

6. So block off an hour or two, but tell your guest that you only want 20 minutes of their time. Hence that way, if the meeting goes over, you’re covered.

Yet More!

7. Don’t bring your resume! Instead, bring either a laptop or your smartphone or a pen and paper. And bring a paper list of companies you’re targeting. Because if the conversation flags, you can always ask your guest what he or she thinks of those companies, or if your guest knows anyone at any of them.
8. Furthermore, have your guest select the date, time and place. In addition, give a couple of choices of dates or places for meeting offline, if your guest is having trouble deciding and
9. Offer to pay for coffee. Even if you’ve been out of work for a long time, most people are sensitive enough, and realize you’re probably watching your funds. However, you must ask.

Meeting Offline Specifics

As for the meeting itself, make it whatever you want it to be. And if the conversation flags, remember it’s only 20 minutes out of your life.

So you can always claim a prior appointment. However, if the conversation goes well, be sensitive to your guest’s time – just ask – do you need to go? And then just follow their lead.

So follow up with a thank-you email, and send a note every few months or so, to maintain the connection. Just send along an article or blog post that you think that your guest might enjoy.

And it is also a courtesy – although not strictly necessary – to follow them on X and/or read and comment on their blog, if any.

So will it work? It can. I did not meet with a lot of people in terms of percentages. However, the people I met with gave me very good information, and introduced me to others (or informed me of upcoming events) which helped me out even more.

And it also was incredibly helpful to me in my work, as I had a good, strong network to draw on when we had events and needed to fill a room.

This kind of activity will certainly get you out and about, and give you exposure to people in your current or future field. Finally, meeting offline counts as making a job contact for virtually any Department of Unemployment.

There, now, meeting offline wasn’t so bad, was it?

Want More About the Conquest of LinkedIn?

If my experiences with LinkedIn resonate with you, then check out my other articles about the largest networking site on the planet.

What LinkedIn Has to Offer

• Your Profile Page
† Your Resume
• Meeting Offline
† Your Network
• Giving Your LinkedIn Profile A Facelift
† Last Little Bits
• InMaps – Visualize Your Network on LinkedIn

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Writing Progress Report – Third Quarter 2021

Published by Janet Gershen-Siegel on September 30, 2021

Progress Report—Third Quarter 2021

How was third quarter 2021 for writing? So, I spent third quarter 2021 writing short stories and working on planning NaNoWriMo. Work continued to be mega-busy, but I learned voice recognition on Word. It’s helped me tremendously with speed.

Third Quarter 2021 Posted Works

First of all, I worked on a number of new short stories. A lot of these had been drafted on paper and so I spent some time fixing and polishing them. Some of these short stories work well together, so they have chapters and the like.

I wrote, among others, Saddle Up, Bank Teller!, Unexpected Help, and Frozen Assets. In addition, I wrote Peddler and Uninformed.

Plus, I wrote The Future Has No Foundation, Never, and Glad All Over the Galaxy.

In addition, I started but did not finish Building Trust and Martin’s Choice.

Then on Wattpad I posted on the WattNaNo profile and the Star Trek Fans profile and nowhere else.

Milestones

Also, I have written over two and a half million words (fan fiction and wholly original fiction combined). So right now, my stats on Wattpad for wholly original works are as follows:

† Dinosaurs – 38 reads, 9 comments
• How to NaNoWriMo – 23,785 reads, 323 comments
† My Favorite Things (like kibble) – 974 reads, 133 comments
• Revved Up – 59,368 reads, 530 comments
† Side By Side – 17 reads, 1 comments
• Social Media Guide for Wattpad – 14,856 reads, 591 comments
† The Canadian Caper – 496 reads, 37 comments
• The Dish – 250 reads, 24 comments
† There is a Road – 189 reads, 28 comments
• WattNaNo’s Top Picks 2018 – 1,913 reads, 45 comments
† WattNaNo’s Top Picks 2019 – 1,700 reads, 10 comments
• What Now? – 2,553 reads, 104 comments

More Published Works

Also, I am amassing quite the collection of published works!

Untrustworthy, which is my first published novel. So yay!

A True Believer in Skepticism, to be published in Mythic Magazine.

Almost Shipwrecked, a story in the January 2019 edition of Empyreome (link no longer works, alas!).

Canaries, a short story in the March 29, 2019, edition of Theme of Absence.

Complications, a story in the Queer Sci Fi Discovery anthology. So, this is an anthology where the proceeds went to supporting the QSF website.

Cynthia and Wilder Bloom, stories in the Longest Night Watch II anthology.

Props, a story in the Longest Night Watch I anthology. So this is an anthology where the proceeds go to Alzheimer’s research.

Surprises, a story in Book One of the 42 and Beyond Anthology set.

The Boy in the Band, a story in the Pride Park anthology. So this is an anthology where the proceeds go to the Trevor Project.

The Interview, the featured story in the December 14, 2018 edition of Theme of Absence. So they even interviewed me!

The Last Patient, a story in the Stardust, Always anthology. This was an anthology where the proceeds go to cancer research.

The Resurrection of Ditte, a story in the Unrealpolitik anthology.

This is My Child, a short story published in the April 8, 2019 edition of Asymmetry Fiction, another site which is no more.

Three Minutes Back in Time, a short story published in Mythic Magazine.

Killing Us Softly, a short story published in Corner Bar Magazine.

Darkness into Light, a short story published in Corner Bar Magazine.

WIP Corner

So my current WIPs are as follows:

The Obolonk Murders Trilogy – so this one is all about a tripartite society. But who’s killing the aliens?

The Enigman Cave – can we find life on another planet and not screw it up? You know, like we do everything else?

The Real Hub of the Universe Trilogy – so the aliens who live among us in the 1870s and 1880s are at war. But why is that?

Mettle – society goes to hell in a hand basket when the metals of the periodic table start to disappear. Can a ragtag group in Boston figure out what’s going on before it’s too late?

Time Addicts – No One is Safe – so this one is all about what happens in the future when time travel becomes possible via narcotic.

Time Addicts – Nothing is Permanent – this is the second in this trilogy. What happens when time is tampered with and manipulated in all sorts of ways? It’s the ultimate in gaslighting, for one thing.

Time Addicts – Everything is Up For Grabs – coming in November 2021!

Prep Work

So, currently, my intention, for this year’s NaNoWriMo, is that I am writing the third novel in the Time Addicts/Obolonks universe. But I need to iron out the plot! So a lot of this year has been spent on that. I am calling this one Time Addicts – Everything is Up for Grabs.

Third Quarter 2021 Queries and Submissions

So, here’s how that’s been going during third quarter 2021.

In Progress

As of third quarter 2021, the following are still in the running for publishing:

This list is the name of the story and then the name of the potential publisher.

I Used to Be Happy – Gemini Magazine
Justice – Adbusters
Mettle – RAB
Soul Rentals ‘R’ Us – A Thousand One Stories
Who Do We Blame for This? – Sonder Review

But I am doubtful about all of these. I just don’t have the time or energy to devote to regular querying, and I don’t expect that to change any time soon.

All Other Statuses

So be sure to see the Stats section for some details on any query statuses for third quarter 2021 which were not in progress.

Stats

So, in 2018, my querying stats were:

† 68 submissions of 19 stories
• Acceptances: 4, 5.88%
† In Progress-Under Consideration: 3, 4.41% (so, these don’t seem to have panned out)
• In Progress: 10, 14.71%
† Rejected-Personal: 14, 20.59%
• Rejected-Form: 24, 35.29%
† Ghosted: 13 (so, these were submissions where I never found out what happened), 19.12%

So, in 2019 my querying stats were:

• 23 submissions of 11 stories (so, 6 submissions carry over from 2018)
† Acceptances: 4, 17.39%
• In Progress: 11 (so, this includes 2 holdovers from 2018), 47.83%
† Rejected-Personal: 4, 17.39%
• Rejected-Form: 3, 13.04%
† Ghosted: 1 (so, these are submissions where I never found out what happened), 4.35%

2020 Stats

So, in 2020 my querying stats were:

• 37 submissions of 12 stories (so, 9 submissions carry over from 2019)
† Acceptances: 3, 8.11%
• In Progress: 7, 18.92%
† Rejected-Personal: 12, 32.43%
• Rejected-Form: 4, 10.81%
† Ghosted: 11 (so, these are submissions where I never found out what happened), 29.73%

2021 Stats

So, in 2021 my querying stats are: 5 submissions of 5 stories (so all of these carry over from 2020).

It can be pretty discouraging and hard to go on when nothing new comes up which is positive.

Third Quarter 2021 Productivity Killers

So, my productivity killers are work, what else? See, I got a raise and more responsibility. And I’m supposed to be getting another person under me soon. As may be expected, that made it harder to get fiction writing accomplished.

I am working on a ton of things. Since that is also writing, it can sometimes burn me out. There’s been a ton of stress but I am making an effort to at least write something every night. Because third quarter 2021 will not be the end of that!

Maybe third quarter 2022 will have more querying?

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The Power of Social Media (Neurotic Writers’ Edition)Social Media, Social Media Writing, Social Media Writing Part, Social Media Writing Part 3, Best Lengths, Hesitation Generation, screen name, Happy Holidays, Relentless Pace, Cyber Infidelity, Podcasting, Neurotic Writers, Social Media Balance, Social Media Perfection, Losing Control, Social Media Tips, Employee Passwords, Look Like Online, social media, Social Media Platforms, Promoting Writing, Social Media Marketer, EditMe Webinar, Demand for Social Media Jobs, Stumbleupon surpasses, Less Conversation, Snapchat Settles with FTC, Quickly Boost Results, Hope and Hype, Auto-Service Economy, Sharing Less, Social Media background check, formatted posts, Four Important Social Media Stats, Cheat Sheets, Social Media Seduction, social back, Social media background check, Collaboration rocks, Wikileaks knocks, Editme Webinar, Cyber Legacy, Campaign 2012, Demographics, ways to improve, Time-saving tips, They Used to Call me Robot Girl

The Power of Social Media (Neurotic Writers’ Edition)

Published by Janet Gershen-Siegel on June 11, 2021

Welcome to The Power of Social Media (Neurotic Writers’ Edition)

We neurotic writers welcome you. And now we will go run along and hide, if you will kindly excuse us.

Chicken Scratch

Neurotic Writers. So, I know aspiring writers. Lots and lots of them, actually.

You probably do, too. There are lots of people with a manuscript out there … somewhere. Perhaps it is just in a hard drive. Or maybe it has been uploaded to a fiction site. Or perhaps it has gotten a little exposure by having a chapter or a tantalizing fragment tossed onto a forums site.

It might take the form of a blog (Gee, I wonder if I am doing that …?). There are some that are typed (Remember that?). Others are only in long hand. And still others are locked away in brain form only.

Attention Monsters, All

Whatever form it has taken, there is one thing I have learned about aspiring writers. And this includes fan fiction writers, by the way. But do not dis ’em. They care about what they do, too! This may also be true of established writers as well.

Although I am not even so sure where “established” starts happening.

If it starts when you have gotten a check for writing, then count me in the established camp. If not, well, then it might be that I am still waiting for my established writer card. But I digress. What have I learned about aspiring writers?

It is more that we are all attention monsters.

We all crave attention. But it is more than just “Look at me! Look at me!” Instead, it is more like, “Please oh please oh please read my stuff and leave detailed feedback so I know you really read it and never, ever forget to tell me how kick-bun awesome I am!”

Er, yeah.

Now, pretty much everyone on the planet adores hugs and positive attention and love and happiness. For aspiring writers, though, it is all poured onto a page.

The soul is naked, for all to poke at.

Erm, that was not meant to evoke an NC-17 image. Shame on you for thinking so. And now that is all you can think of, am I right?

It is scary and it is daunting. And it is exhilarating when you get even a scrap of positive feedback.

Enter Social Media

For aspiring writers with a backbone and a somewhat thicker skin, social media can be a way to get some of that craved feedback.

But how?

The first and probably most obvious method is to have a Twitter stream dedicated to your writing. I doubt that most people want to read about writer’s block, so you need to have something going on.

Perhaps you could write about inspirations, or earlier works, or how things fit together in your universe.

Hence I am also talking about a blog. You can blog about writing. The creative process can be fascinating for people who are into it. Maybe you would like to review your own work, and comment on what you have learned, and how you have grown as an author.

Put both of these together, and you have a pretty dynamic combination. You write, you blog about it and then you tweet or skeet about your blog posts and your writing.

Plus writing begets writing. Even blog writing (which is a rather different animal from book writing) can help keep writer’s block at bay. It helps to exercise these muscles fairly regularly.

Is There Another Option for Us Neurotic Writers?

Post on social sites. Hence for fan fiction, there are sites like Fanfiction.net. And for purely original stories, they have a sister site, Fiction Press. Or you could try Wattpad. In addition, plenty of more specialized fiction and fan fiction sites exist. Google is your friend!

But be aware of scams; they do exist. Furthermore, putting your work out there does not guarantee that you retain full rights to it. And this is despite the laws in your own country. In addition, understand there is a lot of plagiarism and downright theft out there.

And that does not even get into issues with AI.

So remain as cautious as with any other information you put online.

I honestly cannot stress that last one enough.

Understand, too, that if you neurotic writers are going to submit to a traditional publisher, they often do not want you to have posted your story elsewhere beforehand. Because this has to do with the full rights to your product.

Hence you might want to put out your smaller or less important works, and save your really big one, if you are ever planning to submit to a traditional publishing house.

Competitions

Yet another option is competitions. Here are some. Because the inspiration from this blog post came from learning that a friend had a story in an old (now offline) competition. The competition ran as a pure social media experiment.

Hence, while good storytelling and story-crafting matter, so does publicity.

Like with any other social media site, “likes”, comments and popularity all play a role. For my friend, and for others trying to make it, putting the link onto Facebook or X or Bluesky or the like is essential to getting the word out.

Even this blog post is helpful. At least, I like to think that it is. FYI, and just for the record, this post is my own idea and she did not request or suggest it.

Let’s Head on Over to the Reader End of Things

The community of aspiring writers is, truly, a community. And that means give and take. But what kind of give and take? The kind that goes along with reviews and comments.

Because for those who are trying to write for a living, commenting and reviewing should be a part of that. Readily and cheerfully provide constructive criticism, if desired. Writers depend on your kind honesty!

Aspiring neurotic writers write for exposure. And often they get exposure from fellow aspirants. What better way to forge a sense of community than to read one another’s works, and comment thereon?

The Upshot of It All for Neurotic Writers Just Like Me (and Maybe Even You?)

For those of us neurotic writers who put it out there every day, who bare ourselves and our souls with prose or poetry, fiction or nonfiction, fan or wholly original, short story or multi-novel series, we all have a major issue in common – we want recognition.

We do not even necessarily want to be famous, but we want to be the one at the fireside who spins a yarn as others sit, enraptured. And with social media, we hope, there just might be some people listening.

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Want More About Social Media?

If my experiences with non-platform-specific social media resonate with you, then check out my other articles about navigating our social media obsessed world.

Social Media for Neurotic Writers

† Social Media and Writing
• Also, Social Media and Writing Part 2
† Social Media and Writing Part 3
• Are You Promoting Your Writing With Social Media?

Social media platforms, the next blog post

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Community Management – Handling Yourself as a Good NetizenCommunity Management, Drawn to Scale. Freshening, Get Together, Love, Small Things, Without Management, True Community, Party Started, Terrible Netizen, Snakes in the Garden, Circle Game, Look at Me, Good Netizen, Corralling, Wandering off Topic, Facebook versus Forums, Superstar Users, Community Management Analytics, Community Roundtable, Community Management Haikus, Life of a Community Manager, Social Media Job Descriptions, Superstar Users, Community Roundtable 2010, community managers, off topic posts,

Community Management – Handling Yourself as a Good Netizen

Published by Janet Gershen-Siegel on March 18, 2021

Handling Yourself as a Good Netizen

Are you a good netizen?

I have been managing Able2know for over twenty years.

It is a generalized Q & A website and the members are all volunteers. I have learned a few things about handling yourself online during this time.

Chill the F*** Out

1. There are few emergencies online. Take your time. I have found, if I am in a hot hurry to respond, itching to answer, it usually means I am getting obsessive.

2. When it is really nutty, step away from the keyboard. I suppose this is a corollary to the first one. Furthermore, I pull back when it gets too crazy-making, or try to figure out what else may be bothering me, e. g. I have not worked out yet, something at home is annoying me, etc.

Being online, and being annoyed, does not equal that something online caused the annoyance.

Be Clear

3. All we have are words (emoticons do nearly nothing).I like to make my words count, and actually mean exactly, 100%, what I write, but not everyone hits that degree of precision in their communications. I have learned to cut about a 10% degree of slack.

4. Not everyone gets you. You might be hysterically funny in person, but bomb online, Netizen. Or you might feel you are a gifted writer, but you write to the wrong audience.

You may be hip for your crowd, but hopelessly out of it in another. This is not, really, a personal thing.

You can either waste your time trying to get everyone to love you or you can recognize that you did not convert one person and move on from there. Choose the latter; it will save your sanity every time.

Keep Chilling Out, Fellow Netizen

5. Be Zen. E. g. I have found the old, “oh, you go first” kind of thing smooths the way a lot. I am not saying to not have your say and let everyone else win all the time. It is just, ya kinda pick the hill you wanna die on, e. g. what is really important. Stick to those guns.

The others, not so much. E. g. getting into a shouting match and kicked off a site due to your hatred of the Designated Hitter Rule – even on a sports or baseball site – falls in the category of you are probably overreacting and being really, really silly.

I doubt that that is a hill most people would try want to die on. But defending your beliefs, fighting prejudice, etc.? Those are probably better hills.

Controversy, Shmontroversy

6. And the corollary to #5: controversial topics are controversial for a reason. They get under people’s skin and make them squirm. Be nice; do not do that all the time.

So try to engage people in other ways, Netizen. There are plenty of people on Able2know who argue a lot about politics. I am not a fan of arguing politics.

But we also get together and play Fantasy Baseball (talk about your Designated Hitter Rule). Or we swap recipes, or pet stories, or the like.

But then, when a forum member gets sick or becomes bereaved, people who just argued till they were blue in the face turn around. And they virtually hug and offer tributes, prayers (or positive, healing thoughts) and words of comfort.

And this user multidimensionality warms the heart. So, over the years, people have gotten better at it. If someone is really bothering you, it is possible that, in other contexts, you would get along. You might want to see if you can find some common ground, and other contexts.

Sing Along with Elsa and Let. It. Go.

7. Know when to stop, or even let others have the last word.

When I am really angry, I usually just withdraw. However, this is not a surrender. Instead, I am tired and life is too short.

You do not become a smaller, or less worthwhile person, and you have not lost (whatever that really means, particularly on the Internet, fer chrissakes) if you walk away and wash your hands of things. Netizen, you are entitled to call it quits on an argument or discussion.

Finally, I hope you learn from my insanity and my mistakes. Life is too short to let it get to you too much!

Here are some posts about my years in community management, and what I have learned.

• Going From a Collection of Users to a True Community
† Risks of a Community Without Management
• Are Off Topic Posts Ever Okay?

Click to buy Untrustworthy on Amazon

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