The four important social media stats are for writers and non-writers alike!
Consider These Four Important Social Media Stats
These were four important social media stats for you! This post was, in part, a riff on Four Great Free Tools and Four Important Stats. And I like the important stats. As for the four free tools, I’ll reserve judgment for another day.
These are still somewhat important, but keep in mind that the numbers have undoubtedly changed.
STAT 1 for Writers
53% of people on Twitter recommend companies and/or products in their Tweets, with 48% of them delivering on their intention to buy the product. (ROI Research for Performance, June 2010)
However does this takes into account what essentially looks like spamming (e. g. buy this stuff!) versus what seems to be more sincere mentions of products, e. g. someone says I love this new Gatorade or I think my New Balance sneakers really make me faster?
I know it can be difficult for a large-scale survey of tweets to tell the difference between the two. However, if there is that much of a return, then I figure, the people either know or, perhaps, they just don’t care.
For authors, your best bet may very well be to make sure that your work is a part of the overall conversation. But not in the way of, “A story about the president? Well, here’s my story about a turtle and a Shetland sheepdog!” It’s…probably not related. So, don’t go there.
STAT 2 for Authors
The average consumer mentions specific brands over 90 times per week in conversations with friends, family, and co-workers. (Keller Fay, WOMMA, 2010) – Just what does this mean? I mention products all the time, but it doesn’t necessarily mean I’m touting them.
Ugh, I hate what they did to my conditioner! Why did John Frieda have to change it?
And that is a far cry from I want some more of that Amy’s Low-Salt Marinara Sauce with Basil – sooo good.
Since the stat doesn’t mention whether the mentions went positive or negative, I suppose it’s a corollary to the old saw, that any press is good press. Note: sentiment analysis is better than it used to be, but still has a ways to go.
For writers, the best move may be to get a conversation centered on your work going, and keep it going.
STAT 3 for Independent Authors
Consumer reviews are significantly more trusted – nearly 12 times more – than descriptions that come from manufacturers, according to a survey of US mom Internet users by online video review site EXPO. (eMarketer, February 2010)
This is how viral marketing works, kids. Because if a company can send out its minions to tout a product, even if not 100% positively (and it’s more believable that way, as it doesn’t look like mere puffery), then folks eat that up. Astroturfing Nation, here we come.
Here’s a counter-example.
When Untrustworthy first came out, people would privately message me and tell me that they liked it. Well, this is lovely and all, but at the time, I had none or nearly no public reviews.
And so, I nicely asked those folks to please review me, preferably on Amazon. I would provide the link, of course! And even when people said it wasn’t their cup of tea, I asked them to review the book, anyway.
Why?
Because a set of 100% five-star reviews for a brand-new author looks rather suspect. Warts and all, my reviews are the real deal.
STAT 4 for Indie Writers
In a study conducted by social networking site myYearbook, 81 percent of respondents said they’d received advice from friends and followers relating to a product purchase through a social site.
74 percent of those who received such advice found it to be influential in their decision. (Click Z, January 2010)
However, this may be more of a function of the pervasiveness of social sites versus their influence. E. g. I truly only hear from some of my cousins through Facebook.
Do I give their opinions more credence than I do passing acquaintances’? Sometimes. But do I get this Facebook-based advice from them because we don’t pick up the phone or send snail mail or meet in person (we’re too far away to do this, anyway).
But to my mind, this is almost like giving the phone company credit for marketing strategy if we chat on the phone. We don’t. Instead, we use Facebook. I think this is a potential confusion of medium versus message.
For authors, your best bet is likely to involve yourself in
Where Do We Go From Here With These Four Important Social Media Stats?
So, are social sites really that important? Is X (Twitter) really that targeted? Perhaps not as much as it was. Do consumers really trust their pals more than they do slick, conventional marketers? Probably maybe, not really and yes.
Even years later, it’s up to the writer (acting as their own Social Media Marketer) to separate the wheat from the chaff with these kinds of stories, and see what’s really going on.
What do you think?
Fifteen Years After This Post Was First, Er, Posted…
… (and over five since it was last posted) keep in mind that numbers shift and, these days, Twitter is called X, anyway.
But these metrics are still good, and they are still vital. For larger businesses, getting case studies published, and getting brand ambassadors on board, is still a terrific and inexpensive way to market. For writers, that translates into reviews.
These types of marketing build trustworthiness (the ‘T‘ in Google’s E-EAT). They also help to build and bolster word of mouth, which is still a vital piece of any marketer’s strategy.
And in the world of AI, trustworthy and clear reviews and answers are a lot more likely to pass muster and be recommended by the likes of, say, Google Gemini.
So, don’t discount these metrics, okay? But do be sure to take the numbers with a grain of salt.
Writers: Do You Want More About Social Media?
If my experiences with non-platform-specific social media resonate with you, then please be sure to check out my other blog posts about navigating our social media obsessed world.
Social Media in Our Society
† Social Media Continues its Relentless Pace
• Social Media Background Check Being Used For Jury Selection
† How Social Media Can Ruin Your Life
• Happy Holidays, Social Media Style
Working with Social Media
† A Day in the Life of a Social Media Marketer
• Social Networking/Social Media Tips
† The Best Lengths for Social Media Posts and More
• Jell-O on the Wall: Social Media Perfection is Fleeting
Social Media for Writers
• The Power of Social Media (Neurotic Writers’ Edition)
† Social Media and Writing
• Social Media and Writing Part 2
† Social Media and Writing Part 3
• Are You Promoting Your Writing With Social Media?



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