A continuing primer on Community Management. This post focuses on spammers and forum trolls.
Terrible Netizen, Internet Troll
A little reverse psychology on how to handle yourself on online forums.
What do I look like online? Janet Gershen-Siegel why use a screen name? Facebook profile page
Is There Any Good Reason to Use a Screen Name? So, a screen name – good idea, […]
Hesitation Generation - job seeking
What do I Mean by Hesitation Generation? So, the Hesitation Generation. So as I travel around the […]
I've written at least seven obituaries. That is, perhaps, an odd thing to confess. But when Jill, Kevin, Paul, Joanne, Olen, Joan, and Mary all passed on, it was up to me to write something, to not only commemorate their lives, but to try to help comfort a grieving community.
online community without management - community manager job descriptions, social media job descriptions
Drama Central, ah, yes, this bit of juvenalia in a community without management. This is a byproduct of having a smaller community/one that is not too active. If there are 100 members, and one acts out, that one will loom large. With 1,000 members, that person's impact diminishes.
… look at your process and see if there are any unnecessary hurdles. Are you asking for something like a potential user's middle name or home city? Isn't that kind of useless (and many users would feel that the home city information would be excessively intrusive)? Jettison the question and your registrations might increase. Since you're tinkering with the signup process and not the overall look and feel of the site, your regular membership might not take so much of a proprietary interest. They might not even notice.
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