Category: Social Media

Social Media Continues its Relentless Pace

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Social Media Continues its Relentless Pace

Published by Janet Gershen-Siegel on February 2, 2021

Ever feel like you’re on an online treadmill? Well, you just might be falling victim to social media’s relentless pace.

Social Media Continues its Relentless Pace to Try to Make You Stay Put

It’s a relentless pace out there. And much like the holidays accelerate the end of the year, and we suddenly look up on January 7th or so and wonder exactly what the hell just happened, social media is continuing to not so much reap the whirlwind as to be the whirlwind. But at the same time, there’s an effort afoot to slow down and control the whirlwind.

Twitter’s Relentless Pace

Case in point: Twitter has implemented changes, over the course of its history, that are designed to keep people on as long as possible.

They do this by embedding media more directly and making it so that you don’t have to leave Twitter’s embrace in order to enjoy a clip or a photograph. Often, this means shortening a URL.

So far, so good. But shortened URLs can allow for more malware exploits. It’s like one step forward, a step back and another one to the side.

Facebook’s Relentless Pace

Facebook, yet again, looks to change its layout. In fact, it changes it every single day. They are the biggest A/B testing site on the planet, bar none! So, what’s changing? What isn’t?

The profile is going to become richer and provide more information. This may or may not be useful to users but it will certainly keep them on longer. At least, that will happen in the beginning, when it’s a novel concept.

As time has passed, we have all seen how Facebook has attempted to become more things to more people. Is that good? Well, it can be.

But it also means that people have to take it more seriously. Somewhat ridiculously rigid rules on verbiage force people into typing silly stuff like ‘unalive’.

LinkedIn’s Relentless Pace

Long ago, LinkedIn tried adding Signal to make it easier to track even more of the social media avalanche – and, of course, to try to keep people on LinkedIn as long as possible.

Currently, they are using status types of communications. Sounds a lot like Facebook, eh?

LinkedIn also pushes articles, and tries to get you to follow thought leadership. Not a bad idea over all. Except anyone can, conceivably, become a thought leader. Kinda. Just post enough, and get a big enough follow. This is not a bad gig if you can get it, but it can also be a dandy way to spread misinformation, sports fans.

The Common Thread

What these changes have had in common, other than, perhaps, novelty for the sake of novelty, is the desire to keep people on site as long as possible. Put some tar down, and have us all stick, at least for a while.

So while the internet spins ever faster, and social media sites attempt to keep up, their overall strategies seem to try to slow us all down. Will it work? Is it a foolish dream to think you can keep people around with such tricks, such slick bells and whistles?

The Lack of Meaningful Content

What disturbs me is that there’s not a lot of content happening. And it would, could, should make me want to hang around. Instead of hiring writers to improve things, or rewarding good current content providers, each of the big three sites is instead pursuing a software solution.

But what’s the sense in hanging around a site if the content isn’t compelling? Or are we, instead, merely getting the sites that we, perhaps, deserve?

Hence here’s what happens if my Facebook friends list is dominated by people I went to High School with over thirty years ago. Their status updates and my wall have a lot of news of their birthdays, their children (and grandchildren these days), and their careers. But isn’t that what we would expect?

And if I instead tip my list in a different direction, and it’s suddenly dominated by the people I work with or diet with or do artwork with, the news is going to be different.

In particular, politically, you can see very different versions of each site, depending on your bubble. After all, a lot of us prefer to see people we like and agree with. … and that’s how we get ideological bubbles.

Comparison to Reality TV

One thing about Reality TV is that it’s anything but real if it’s at all successful. Because people just, generally, don’t lead terribly interesting lives (yes, you too, gentle reader). We pick up the dry cleaning. Or we bicker over the remote. We forget to buy sausages and make do with hot dogs. And around and around and around we go.

And all three of these really big social media sites, when we are not following celebrities and businesses, are really just a big agglomeration of Post-It Notes whereby we tell each other to grab milk on the way home. For “Reality” to be compelling at all, it’s got to be unreal, and scripted. It must become this fight or that rose ceremony or this other weird pancake-making challenge.

The big three older social media sites, when you strip away the celebrities and the companies, can be a boatload of errands or a standard-form holiday letter. You know the kind, where you learn little Suzie has taken up the clarinet. Over and over ad infinitum.

No wonder we need software solutions to keep us there. The relentless pace continues.

Whither TikTok and the Rest?

TikTok shackles you to it by way of its algorithm (sound familiar)? Like one video and you get sucked into the next one, and the next, and then the next one after that. The videos are short, so it doesn’t feel like a relentless pace.

Until you look up and realize that four hours have gone by.

It’s a lot like eating a bag of potato chips. You stick your hand in, grab a few or a big handful, and go to town. It doesn’t feel like a lot, until suddenly the bag is empty and you’re thirsty from all the salt.

In the world of dieting, the conventional wisdom is to portion out your chips. Fill a smaller bag and put a clip on the bigger one, and stick it back in the cabinet. In short, have some discipline and a smidgen of self-control.

With TikTok or anything else, unless we put a timer on our sessions or have external pressures getting us off the virtual hamster wheel, our lives pass us by as we succumb to the relentless pace.

Dang, I am a ray of sunshine sometimes, eh?

Want More About Social Media?

If my experiences with non-platform-specific social media resonate with you, then check out my other articles about navigating our social media obsessed world.

To Continue the Conquest of LinkedIn, Let’s Look at Your Profile Page

What’s up with your profile page?

You’re doing it. And you’ve got your resume up. You’re answering questions. And you’re joining groups. You’re even meeting people offline. But you aren’t getting an enormous number of invitations to connect.

Or, perhaps, you’re blogging and tweeting. But you’re not getting a lot of readers in either medium. And you’d love to get some of your LinkedIn buddies to read some of your stuff. Maybe you want to use your writing and social media skills as a part of your overall job search strategy.

So the most obvious place to look, and to fix, is your Profile page.

Just like with a resume, a news story, or even if you were trying to sell your home, it pays to spruce up the first thing people see. Hence special care should be taken, as this is your first (and it may very well be your only) chance to make an impression.

There are any number of things you can do to assure that this impression is a positive one.

Driving Traffic

And, you can even use it to help you drive a little traffic to your own website and/or blog. Here’s how:

• Make sure that you make use of all available fields, and customize these as you are able.
† Next, list your blog.
• and I also recommend adding X or Bluesky.

If another social media platform will fit better, then add your details there as well, such as YouTube for videographers.

More You Can Do With Your Profile Page

So assuming that your resume has been integrated in its entirety, your next task should be to update the summary and specialties sections in your profile page. First of all, the specialties section is essentially just for keywords, so load them up.

However, the summary section should be more grammatical. So don’t make it an old-fashioned and generic personal statement. Instead, highlight your main differences here.

Pix, Pictures, Images, You Get the Idea

Include a current, clear, professional image of yourself. And once that image becomes, say, about five, eight, ten or so years old, replace it with a newer one.

URL City, Baby!

LinkedIn won’t give you a nice URL unless you essentially make your own. But they offer instructions for customization. After all, it is absolutely in LinkedIn’s best interests for you to put your LinkedIn URL on, say, your resume, your business cards, etc.

And most people won’t do that if the URL is breathtakingly ugly.

It’s a very, very easy thing to do, and there is truly no excuse not to polish your URL.

Posts and Takeaways

Yes, you can add posts to your profile page (a feature which seems to come and go). But you don’t have to. This isn’t Facebook, so a continual stream of statuses (statii?) is not expected.

Finally, with a little polish, your front door (profile page) can look mighty inviting to all.

Want More About the Conquest of LinkedIn?

If my experiences with LinkedIn resonate with you, then check out my other articles about the largest networking site on the planet.

What LinkedIn Has to Offer

• Your Profile Page
† Your Resume
• Meeting Offline
† Your Network
• Giving Your LinkedIn Profile A Facelift
† Last Little Bits
• InMaps – Visualize Your Network on LinkedIn

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Happy Holidays, Social Media Style

Published by Janet Gershen-Siegel on December 29, 2020

Happy Holidays, in Social Media and Every Style

Happy Holidays!

Oh, I do so wish I had written this.

This sweet video says so much more about Social Media than most can say, and it does it in a breezy, easy to understand style.

The main idea behind this rather detailed video consists of a retelling of the Nativity Story. The video does so through the medium of social media, with everything from Facebook statuses to Foursquare check-ins, to tweets, and more.

Even email gets into the act. The Virgin Mary apparently uses Gmail.

Even More

And then there is even more, with a look at Nazareth from Google Earth. Of course there is a check for directions from Nazareth to Bethlehem. A check for hotel space reveals only a stable available (but of course). Joseph buys a cow (from Farmville, I would guess).

The Magi discuss their offerings (over Gmail – man, Google has its hands in everything!). And they pick up their gold, frankincense and myrrh at, you guessed it, Amazon. X gets into the act as the Magi, naturally, follow the star there (very clever play on words there).

Eventually, the visit to the baby by the Magi ends up on video. Someone uploads it to – could there be any other place more perfect? – YouTube. The video shows, I suspect, a play.

Lovely Ideas Made Manifest for Your Happy Holidays

Now, in the interests of full disclosure, this is not even my holiday. But it is never heavy-handed. It always has a light touch. That is a big part of why this kind of happy holidays video works.

Much like with the best forms of advertising, you never really know that you’re being talked to. Or preached to, for that matter.

Or, perhaps, sold to.

Credit Where Credit Is Due

This beautifully made and cleverly written and produced video comes to us from ExcentricGrey, which is evidently a Portuguese advertising firm. They report that this viral video has over 20 million views.

Viewers are concentrated more in the United States and Western Europe than elsewhere, a function (probably) at least in part due to the video being made available in both English and Portuguese.

Oddly enough, Portugal did not seem to have a very big concentration of viewers. Neither did Portuguese-speaking Brazil, Mozambique or Angola.

Enjoy, and have a wonderful holiday.

Want More About Social Media?

If my experiences with non-platform-specific social media resonate with you, then please be sure to check out my other blog posts about navigating our social media obsessed world.

• Social Media’s Seduction AKA Oops, Did I Do That?
† Social Media Background Check Being Used For Jury Selection
• How Social Media Can Ruin Your Life
† Social Media Balance
• Social Media: Hope, Hype or What?

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Optimizing Twitter

Published by Janet Gershen-Siegel on December 3, 2020

Let’s Take a Look at Optimizing Twitter/X

Now that you’re on it, it’s time to start optimizing Twitter AKA X. And please keep in mind: a lot of what I am talking about where will work perfectly well on Bluesky.

After all, the same people made them both.

Lists for Optimizing Twitter/X

What are lists on X?

You may have noticed people who have a rather different follower to following ratio than you do. What do I mean by that?

Let’s say you follow 100 people. And 1000 people follow you. The ratio of follower to following is 100:1000, or 1:10. This is fantastic. Celebrities often have ratios that look like this, or even better, where they might be following 100 accounts but there are 100,000 people following them. Or more!

Newbies often end up at the other end of the spectrum, with 1000 people they are following and 100 are following them, for 10:1. If you want to just read for the most part, this is perfectly fine, except it tends to not mark you as a thought leader.

Celebs and Optimizing Twitter/X

Now, most people don’t sit down and calculate ratios. But they do glance at profiles. Someone like Sir Patrick Stewart, for example, might be following some 200 people but he’s followed by 2,000,000. Hence people will really notice if he starts following them.

Does he (or any other celebrity, major or minor) have a sparse news feed? Probably not. Because he might be using lists.

Go to the profile of someone you want to follow but, instead of hitting follow, pull down on the gear wheel and select Add to or Remove from Lists.

Your lists will show up, and you can add someone to several at a time, or make a new list. You can even decide whether you want your list to be public.

Go to your own profile (e. g. click on your profile rather than your settings) and you’ll see whose lists you are on.

Why use a list rather than follow? You’ll still see that person’s tweets in your feed, but your ratio won’t change. Furthermore, a public list tells everyone what you’re interested in. How about lists for indie authors, agents, or publishers?

You can also follow others’ lists. Maybe someone will find yours to be definitive and will follow it.

Who to Follow

Well, who should you follow on X?

Sometimes you want to publicly follow someone, rather than add them to a list. So long as you keep these people special, then this is perfectly great. I tend to keep friends as open follows and anyone more business-related on lists. But you may prefer otherwise.

Follow fellow indie writers (this is a community, after all), or publishers, or agents. Consider who can help you, and who you can help, and follow accordingly.

How to #Hashtag

What’s a hashtag, and how do you make one that isn’t lame?

A hashtag is a means of searching on X. Hashtag something as, say, #amwriting, and click on that, and you’re led to a slice of X of everyone who used that hashtag. Hashtags don’t look good if you use a ton of them.

Don’t just indiscriminately hashtag! Also, keep them short. #ILovePuppiesAndDolphinsAndUnicorns is probably not going to be something used by anyone else, or at least not that frequently. But #ILovePuppies is pretty popular.

Experiment by searching before you hashtag. Beware, your innocent-looking hashtag might already be coopted for an unexpected usage. Just do a search on #NeverForget or #IStayedBecause and you’ll know what I mean.

Takeaways for Optimizing Twitter AKA X

Consider your peers. Who do you love to follow and read? Who doesn’t seem to be trying too hard? Of course, if you want to start optimizing Twitter/X, you should copy what the former does.

Want More About Twitter AKA X?

If my experiences with X resonate with you, then please be sure to check out my other blog posts about X. While it’s now got a new name, and has changed considerably, a lot of these tips will still work. And often they will work with other social media platforms as well.

Almost Everything But the Tweet

• Starting a Twitter Stream
† Demystifying Twitter/X
• Twitter, Social Media and Professionalism
† Conquering X/Twitter (verbal elements)
• Conquering Twitter/X (visual elements)
† Twitter/X (metrics and timing)
• X/Twitter (offsite connections)

And, if you’re a fellow writer, you may want to check out:
† PitMad on Twitter/X

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Working With a Facebook Page

Published by Janet Gershen-Siegel on November 3, 2020

Working With a Facebook Page

How do you go about working with a Facebook page?

Keep in mind that Facebook is constantly A/B testing (e. g. checking to see if new layouts or color schemes, etc. will make you click more), so these instructions might be a little out of date after a while. This is what currently works. Caveat emptor.

Adding Images When Working With a Facebook Page

Images are always helpful. Use them as a measure of branding for your work and always use images you have permission to post!

If someone else created or photographed an image you are using, even if you now own the rights, it is a courtesy to link to them and give them a shout out.

A lot of my father’s and husband’s photography is on my personal author page, and people like to see newer work from them.

It’s just another way to acknowledge that this is a community and this solitary pursuit is far from being completely solitary.

Some Details for Working With a Facebook Page

Since these change all the time, I can’t go into a lot of detail (sorry!). However, for your company or author page, you’ll most likely want to add to and update things like the background image. Add events and post to the wall as you like.

I would also strongly suggest adding an image every single time you update. Text-only updates get lost in people’s feeds. Images are less likely to be missed.

Working On And Handling Updates

It’s all about the updates. You can schedule a few months in advance, so make a point of doing this.

You can cover a lot more if you spread out your work and set it to emerge at various times; just look at your insights to get an idea of when people are online, and match to those times as well as you are able to.

Setting Up a ‘Buy Now’ Button

You will definitely want one of these. Right in front of your background image, there are three buttons. The one on the left (which is actually in the middle of your background) is a variable.

Pull down on it and choose what you want to showcase. Select Edit Call to Action and enter a link directly to buy your work. Be sure it is a link directly to your work on Amazon or Smashwords or wherever.

That is, clear away the extraneous junk on the URL. So, for Amazon works, this is everything after the ISBN.

If you have nothing to currently sell, you can always upload a YouTube video and change the call to action to a call to watch a video on your site. There are other choices such as Call Now. So, use whatever works best for your needs.

And if you want to start advertising on Facebook, well, that’s a whole other thing…

Want More About Facebook?

If my experiences with Facebook resonate with you, then please be sure to check out my other blog posts about the largest social network on the planet, by far.

• Creating a Facebook page
† Working with a Facebook Page
• … Your Profile Page
† Home Page
• Offsite Sharing
† All Your Account Settings
• All the Rest of It
† Facebook versus Forums

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The Best Lengths for Social Media Posts and More

Published by Janet Gershen-Siegel on September 1, 2020

What Are The Best Lengths for Social Media Posts?

Best Lengths for social posts can seem elusive. What’s right? Does it ever change?

The fine folks at Buffer and, in particular, Kevan Lee, have done it again and have everything you always wanted to know about social post lengths but were afraid to ask.

In my travels online, I have seen blog posts that were under 50 words long. I have seen blog posts that were a good 10,000 words long. Tweets, of course, are limited. But there have been plenty of Pinterest pins with just an image and nothing else. Or they’ve got enough verbiage behind them to seemingly rival War and Peace. So, what’s ideal? Is there any science behind it?

Blogs

How long should blog posts be? Buffer likes blog post titles to be six words long (oops, this blog post’s title is too long). Interestingly enough, the blog post where I got the inspiration for this blog post from also has a title that is too long.

Sometimes, six words is just not long enough.

Thanks to Buffer for this graphic.

Interestingly enough, Buffer said blog posts are best at 1,600 words in length.

However, Yoast (the fine makers of an SEO plugin I use for my own blog posting–as do many other people!) provides good SEO credit for blog posts that are at least 300 words in length.

The two are not necessarily mutually exclusive, but one thing is for sure – those fifty-word blog posts just plain are not long enough.

Facebook

How big should a Facebook post be? Buffer said forty characters.

Keep it short, snappy, and to the point. According to Lee, Facebook posts that exceed forty characters degrade in engagement as they get longer.

Not to put too fine a point on it, but that 700-word screed you wrote? Better make that a blog post instead and just link to it. But if you put the whole thing on Facebook, people will scroll right on by. Yes, even if you add an image.

Here’s a trick to get around the forty-character wall – links show the title and some text, and you can always change these.

Or add an image with some text. But don’t go nuts! It is very, very easy to hit and exceed critical mass.

Best Lengths for LinkedIn Posts

How long should a LinkedIn post be? Buffer clocks in at twenty-five words, based upon clickthrough data.

How large should a Pinterest image be?

Buffer’s got you covered – 735px x 1102px. These taller pins seem to stand out more, and are therefore shared more often.

Best Lengths for Twitter Posts

How long should an effective Tweet be? Buffer said to limit it to 71 – 100 characters, in order to provide some space for people to comment before sending out a modified tweet (MT).

So keep hashtags at six characters for maximal impact. Yes, we all know that people sometimes use hashtags as a bit of wry commentary.

Tumblr in particular seems to inspire hashtags like #DudeLooksLikeALady (and not just for fans of Aerosmith). Excessive hashtagging is one of the characteristics of Instagram. However, the best length hashtag on Twitter has six characters.

Best Lengths for Posts: Takeaways

TL; DR – Check out the chart, and the cited article, for more information. The research on best lengths for posts is sound, and fascinating, and the article was a hell of a find.

Is it still relevant, years later? Eh, kind of. You make the call, sports fans.

The best lengths for social media posts keep changing. But there’s one constant in life—cut to the chase!

Want More About Social Media?

If my experiences with non-platform-specific social media resonate with you, then check out my other articles about navigating our social media obsessed world.

Social Media in Our Society

Reviews of Books on Social Media

• Social Media Marketing by Liana Evans, A Book Review
† Book Review – Likeable Social Media by Dave Kerpen
• The Zen of Social Media Marketing by Shama Hyder Kabani, a Book Review

Working with Social Media

Social Media for Writers

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… And Facebook for All – Your Home Page

Published by Janet Gershen-Siegel on July 16, 2020

Life, Liberty … And Facebook for All – Your Home Page

Your home page is vital. Log into Facebook, and it’s the first thing you see. It’s your Home Page. So here’s what’s in it. You can divide it into what look like columns.

NOTE: Facebook constantly A/B tests. Features move around, change, are renamed and resized, or disappear all the time. These are rolled out in stages; your neighbor may have a different-looking Home Page from yours. And this is 100% normal.

Home Page Links

So first of all, column one (left side, top):

• News Feed
† Messenger
• Watch
† Marketplace

Then shortcuts; this is a section you add to or subtract from.

Then …

• Explore
† Pages
• Groups
† Events
• Fundraisers
† Games etc.

Your Feed

Then column two (center):

• Status messages on friends’ pages
† Other friend activities
• Anything your friends or the pages you follow are sharing

Column Three

Then column three (right, top):

† Events
• Friends’ Birthdays
† Marketplace
• Groups You Might Like
† People You May Know
• Targeted Advertisements
† A list of friends available on chat (at the bottom)

Let’s start with Column One:

Groups

So this is a list of the groups you have joined.

Pages

These are pages you are following.

Friends

So pretty obviously, this is a way to access your entire list of friends.

Create Group

So you can create groups for any reason. And this includes to support a beloved entertainment figure, promote your business or just complain about people wearing Crocs. So I’ll get into the specifics later.

Games

These will rotate as you access more games, depending upon recency.

Status Messages on Friends’ Pages

So this is the actual News Feed itself. And you can comment on others’ statuses (statii?) or posted links.

Your Home Page Still Shows Other Friend Activities

First of all, you are served everyone’s activities. Facebook can be a tsunami of data. However, a lot is aggregated; you are usually shown that six people joined a group, rather than separate messages on all half-dozen.

Events

So if you’ve got upcoming events and you haven’t RSVP’d, they’ll show up here, but you can jettison them by clicking the x on the right side. Note that you’ll be invited to all sorts of stuff, including sponsored activities and openings by commercial ventures. And RSVP’ing is not strictly necessary. However, as an event organizer, I have to say it’s appreciated so as to at least get a handle on headcount (and know who not to expect).

You need not RSVP for commercial store openings or whatnot.

Friends’ Birthdays

Whether they’ve made the year apparent is their own business. But if they’ve got the month and day up on Facebook, birthdays will show up here. And of course you’re under no obligation to wish people a Happy Birthday, but it is kind of nice.

People You May Know

So this is based upon some sort of an algorithm whereby Facebook looks at things like your current friends list, their friends, your location and possibly also your school(s) and workplace(s). However, I don’t believe the latter are included at this time. So if you have any mutual friends, Facebook lists them as well.

Facebook does not always get this right, or it gets it wrong in interesting ways, e. g. Facebook says I “may know” the spouse of someone I attended High School with. Well, unless I went to High School with the spouse (over 30 years ago), then there isn’t much of a likelihood there.

Hence there are times when this list is bewildering. Hey, Facebook is doing the best it can.

Targeted Advertisements on Your Home Page

Well, they’re as targeted as Facebook can make them. This apparently has a basis in your click activity, your likes, your friends’ likes and whenever you click on an ad to get rid of it. Again, sometimes Facebook can get this wrong in rather spectacular ways; for example, when I wrote this post originally, it showed me an ad for Toyota. And I have neither owned nor contemplated owning one, ever.

Your Home Page has a List of Friends Available on Chat

It should go without saying that you should never click on links from chatters you don’t know well. And you’re under no obligation whatsoever to answer anyone’s instigated chat.

So a big part of the Facebook experience is not only playing games but also sharing them with others, or sharing status or links. The way you see and can participate in this sharing is via your Home Page. It is, essentially, a bulletin board between you and your pals. But keep your own wall the way you want it. If you don’t want people to swear or argue politics, etc., that is 100% within your rights.

Want More About Facebook?

If my experiences with Facebook resonate with you, then please be sure to check out my other blog posts about the largest social network on the planet, by far.

… And Facebook for All

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Advertising on Facebook

Published by Janet Gershen-Siegel on October 15, 2019

Let’s Look at Advertising on Facebook

Have you tried advertising on Facebook? It’s easier and more affordable than you might think.

Keep in mind that Facebook is constantly A/B testing (e. g. checking to see if any new layouts or color schemes, etc. will make you click more), so these instructions might be a little out of date after a while. This has worked in the past. It might not any more. Caveat emptor.

Getting Started

About half the time, Facebook will just come to you and suggest you start advertising. I can’t say what their algorithm is for selecting a post to promote, although they usually suggest a popular one.

If they are not suggesting a post you want to promote (e. g. you would prefer to promote another one), or you are new to promotions and there are no suggestions, or you just want to see how to start one from scratch, go to your Author Page and go to Publishing Tools.

Then, on the right, pull down on Help and click Advertiser Support. This will get you to the Facebook for Business page. In the upper right corner, click Create Ad.

For the purposes of this tutorial, we’ll choose Boost Your Posts as our campaign.

Selecting an audience for a post

Audience is important; you do not want to just send to everyone, as even failed clicks are going to cost you money. You will do a lot better with targeting as that will help assure a greater percentage of your clicks are meaningful and helpful. Click Set Audience and Budget.

You can choose an audience from demographics, or from preferences or from lookalikes, who are people similar to those who like your page.

If you are just getting started, and a greater percentage than normal of your likes come from friends and family trying to help you out, do not use this option!

Select a location by navigating around the map and dropping a pin in your preferred location. The age ranges are also pretty self-explanatory. You can even exclude some people.

Setting an Advertising Budget

Start small. You can always add. The minimum is generally $1/day. I prefer what Facebook calls a Lifetime budget, which sets a total. It’s a lot easier to rein in than a Daily budget, I believe.

Scheduling

Go to your analytics and take a look at when more people are on than usual. Select those days and times for your ads! Next click Select Ad Creative. I recommend allowing everything unless you absolutely know your targeted audience is not in a particular area.

Choosing Which Post to Promote for Advertising on Facebook

Choosing a post to promote (if Facebook has not done so for you) is easy. So, select a popular one, representative of your brand. If you have a limited time offer, that could be perfect. Just make sure your ads don’t run after the offer has expired.

And finally, check out advertising on other platforms. FB isn’t the only fish in the sea. And in particular, with Facebook’s continuing problem of organic reach decline, you may do better elsewhere.

Good luck!

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Want More About Facebook?

If my experiences with Facebook resonate with you, then please be sure to check out my other blog posts about the largest social network on the planet, by far.

… And Facebook for All

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Book Review – Likeable Social Media by Dave Kerpen

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Book Review – Likeable Social Media by Dave Kerpen

Published by Janet Gershen-Siegel on July 25, 2019

Let’s Review Likeable Social Media by Dave Kerpen

Dave Kerpen has a rather interesting book here.

Likeable Social Media

This book was required reading, as a part of my Community Management class at Quinnipiac University.

And it made for an excellent read.

For Kerpen, a lot of social media success comes from listening to, and then surprising and delighting customers and potential customers. Are your posts what they are interested in? If you received this post, would you bother clicking on it?

Case in point for surprise and delight

In May of 2015, my husband, parents, and I went to a Mexican restaurant in my parents’ town. We had eaten there before, but not so much that they knew our names or our usual orders or the like.

My husband and I don’t visit my parents too often. And he visits them even less than I do. To the restaurant, even if my parents were repeat customers, my husband and I surely didn’t look like repeats.

There was a short wait until we got our food. Without prompting, we received a little appetizer, which mainly consisted of little breaded and fried mashed potatoes, configured a bit like sticks. There were three bits of sauce in different colors.

The potatoes and sauce, most likely, were leftover odds and ends. It may have taken the chef all of ten minutes to make the dish. I didn’t see anyone else getting the appetizer. We thanked the server. The appetizer tasted good.

We were served our food, and you’d think that would be the end of it. But it wasn’t. We didn’t order dessert. But we received a plate of flan and four spoons anyway. No one asked us; we just got the flan (it tasted really good). We weren’t charged for either little extra.

These twin activities impressed us, so much so that I’ve even linked back to the restaurant. Win-win!

Surprise and delight your customers. Or, as I’d like to say, where’s their flan?

Being Likeable

By no coincidence, Kerpen named his company Likeable Media. From its positive name to its obvious association with Facebook, the book and the company are all about creating positive and meaningful experiences for customers and potential customers.

Kerpen begins with listening and with careful, accurate, and specific targeting. E. g. not all women in their 50s have the same interests. He strongly urges marketers to dig deeper.

He also encourages them to have empathy for their customers. Is a post interesting? Would it be welcome to the customer base?

The first fans should be preexisting customers, with perks for the really rabid fans. Another skill to master: engaging in a true dialog.

This means not just accepting praise, but also effectively and expeditiously responding to complaints. It also means owning up to your mistakes when you make them.

Honesty

Kerpen advocates authenticity, honesty and transparency in dealings, and promoting an exchange by asking questions, which goes right back to listening. From listening, comes the surprise and delight.

Did the restaurant hear us complaining about slower than normal service? Possibly. The appetizer and the flan certainly helped to quell those complaints and win us over.

Because he’s talking about social media (and not restaurant service), Kerpen’s flan moment doesn’t just cover coupons and offers. It’s also the sharing of stories as social capital.

Some of this includes stories of the company (e. g. how a product was invented that spawned an industry). But it also encompasses the stories of the customers themselves.

Imagine being a soft drink company and asking customers who drank your soft drink during their first date to share their love stories? Attach this promotion to Valentines’ Day and maybe even ask about a couple’s future plans….

Finally, rather than hard selling, Kerpen exhorts marketers to simply make it easy to buy. Good products and services will always have customers. Generally, you don’t need to massage demand. But you do need to make it easier for customers to open their wallets.

A terrific, breezy read, well worth your time.

Rating for the Book and for Dave Kerpen Himself

5/5 stars

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Five Ways for Charities to use Social Media

Published by Janet Gershen-Siegel on August 21, 2018

Check Out These 5 Ways for Charities to use Social Media

First of all, before anything else, here are 5 ways for charities to embrace the modern and use social media to help them. Because I still love an older great blog post on five possible uses for social media for charities.

While I think these were good ideas (the Twitter Twibbon was one of them), I suspect that charities could go even further. After all, much of social media is free. And free is one of charities’ favorite words (along with cure, and donation, I suppose).

The social media landscape is always changing, so charities should continue to think creatively. As with businesses, listening to and observing their donors would be a good idea.

Some Ideas

So, how about using Facebook and LinkedIn to promote charitable events? While these RSVPs are often unreliable (a yes often really means maybe, a maybe means “I might get to it if nothing better comes along” but at least no still seems to mean no), this could serve as a way to get the word out.

Or what about keeping donors informed of totals by tweeting them? Hence if a $1,000,000 donation total is desired, how ’bout keeping donors informed on how it’s going by using X (Twitter)? See, this would be in place of an old thermometer bar.

So could volunteers check in with a locative app like foursquare and get badges? Uh, why not? Seriously, I’d love a blood donation badge. So long as it wouldn’t be an emergency, well, why not?

How About Another 5 Ways?

Maybe. It certainly makes sense to try to reach people where they spend a lot of their time.

I’m sure there are plenty more where that came from. Got any ideas of how charities could use social media? Toss ’em here, if you like.

For more information, see the December 30, 2010 blog post on Social Media Today.

Want More About Social Media?

If my experiences with non-platform-specific social media resonate with you, then check out my other articles about navigating our social media obsessed world.

Social Media in Our Society

Reviews of Books on Social Media

• Social Media Marketing by Liana Evans, A Book Review
† Book Review – Likeable Social Media by Dave Kerpen
• The Zen of Social Media Marketing by Shama Hyder Kabani, a Book Review

Working with Social Media

Social Media for Writers

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