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What Does Social Media Mean to Me?

Social media has become a big part of my life. And here is how that all went down.

The truth is, I started going online in early September of 1997. It was my 35th birthday, and Princess Diana had just died. I was not a big fan of hers.

This does not mean I was actively hostile or even uninterested. It was more that I was not a royals watcher. And I am still not much of one.

Whatever Harry, Meghan, Will, and Kate are doing is not much more fascinating to me than what the Kardashians are doing.

That is, not much at all. But I digress.

I was shocked to find people (this was on MIRC) who had whatnot to talk about. Now, this was not a great swath of highly intellectual jargon. And I was not making deep, long-lasting friendships.

But I was finding out that there were people out there with something to say. And, I was learning that I, too, had what to say.

Then Came the Early Years

I switched over to the New York Times’s forum, Abuzz, in maybe 1999. There, I found more intellectual discussion but also a lot of silliness and a lot of heart. The friendships were deeper.

In fact, I am still friends with some of the people from that time.

When Abuzz finally folded, Able2know.org was born. This continued the smart talk but it also opened up less intellectual talk.

Facebook

I joined Facebook on October 5, 2008.

And when I first got there, it, too, was a more geeky and almost intellectual place. But that changed.

At some point, Facebook converted to a more egalitarian site much like it is today.

And through it all, social media has been my BFF.

Podcasting for Fun and Possibly Some Profit

A Look at Podcasting

Podcasting can get you to a wider audience. It’s a different medium from what you might be used to. And it offers practice and the opportunity to polish some skills that you, the writer, might not have realized you needed, such as thinking on your feet and being an interview subject.

Alas, I currently no longer podcast. But these tips don’t go out of style.

Getting Started with Podcasting

What do you need for podcasting? A computer and a good mic. Anything else? Well, only if you want to get fancy.

The good news is that you have most of this stuff already. In fact, you don’t even need everything that’s in the image.

Computers

It doesn’t seem to matter too much which type of computer you use. You really just need an Internet connection. You will need some speed, so dispense with dial up if you’re still using it (someone out there is, right?). I would, though, recommend using an actual computer as opposed to a phone for podcasting, as the resultant file is going to be huge.

Microphones

Many people think of a studio-style mic when they think of podcasting. But the truth is, you don’t need to get quite so fancy. My own microphone is part of a headset. It works just fine and most importantly, the mouthpiece is adjustable. You want adjustability because, inevitably, you’re going to sneeze or cough, or the phone will ring or whatever.

In fact, my headset is for gaming. So, it’s light and portable and the sound is clear. All of these are good things. Really good things.

Software

To be able to talk to your fellow podcasters on your show, or to your guests, you’ll need some software. Essentially what you are looking for is chat. My team and I liked to use TeamSpeak. I imagine you could do as well with Yahoo! or Facebook chat. Just make sure that whatever you are using is private. Oh, and turn any sound notifications off.

If you’re going to put your podcast on YouTube (I think this is generally a good idea), you’ll need software for that, too. I use software that came from my school, Screencast-o-matic. The school also used TechSmith Relay but I still prefer Screencast-o-matic (now called ScreenPal). Either way, you want software which allows you to record a fairly long video without interruption.

You may not think that you need any sort of visual art software, but I beg to differ. At minimum, your podcast needs a logo or at least a slide that you can slap onto the front of your YouTube video. Photoshop or Gimp is ideal, but Paint or even Microsoft PowerPoint can do in a pinch.

Hell, I would rather use Canva in all honesty. You can make a rather nice-looking logo with their free setup.

Image Permissions

If you are going to use an image that you didn’t make, check the license! I like to use Wikimedia Commons as a lot of their images have open licenses or they just require an attribution and nothing more. But remember – just because an image exists online and you can right-click and save it, does not mean that you have permission to use it!

When in doubt, use one of your own images. I like to use scenery images if I don’t have a logo. Scenery can even be something really tiny, such as one flower bud.

Whatever image you use, make sure it’s clear. Something that’s fairly recognizable at thumbnail size is ideal.

For sound editing, the beauty of TeamSpeak is that it allows for sound recording. But you will still need to trim something or other. I have Audacity though I admit I don’t use it for much (I didn’t do the sound editing for our podcast). But Audacity is otherwise useful.

Practice

You should practice before you try to go anywhere with podcasting. It doesn’t need to be long or involved. Just, get to know the software. For example, TeamSpeak allows for a push to talk feature. Use it! This will help a lot when you are recording, as you need to consciously press a button for any sound to come out. Practice using this until it’s second nature.

Use Audacity, and record yourself saying something simple and scripted. It can be a nursery rhyme or the like. You don’t want to be doing this for more than a minute or so.

The idea here is to listen to playback. Can you be understood? Are you too breathy? Does your accent push through a bit too much? Do you talk too fast? Every single one of these issues can be fixed, including the accent.

Fix Your Audio

Generally, you will need to slow down and enunciate. This doesn’t mean that you can’t have fun, but at least in the beginning you’ll want to talk more slowly, in particular if you have a thick accent.

If you’re too breathy-sounding, try bringing the mic farther away from your mouth. As for outside noises, you’ll need to close windows and doors, put pets outside, and turn off fans and space heaters. Set your phone on mute.

When you work with co-hosts, practice with them at least once. Remember to not talk over them and, if you’re laughing at their jokes, you need to make sure that even your laughter is being recorded.

Hosts and Guests

Consider your subject and your potential audience. On the G & T Show, we talked about Star Trek and Star Trek Online. This included the novels and cosplay. We would also branch out to talk about other gaming and other science fiction. Having this broad a topic but with its own limitations made it fairly easy to come up with show ideas.

As for guests, our hosts networked at conventions, in the STO game, and on social media such as Facebook and Twitter.

A clear main subject is really a best practice, too, because it helps you define what you will and will not cover. And God does it ever help when you’re stumped for ideas.

Cohosts

A co-host is an extremely good idea, as otherwise you’re talking to yourself a lot. While you could carry a show by yourself, it’s a lot easier if you don’t have to. Three hosts tends to be a really good number, particularly if the third is not too active. You’ll quickly find your hosts unconsciously dividing into three groups:

1. The talker – this person won’t necessarily stay on topic all the time, but they can fill dead air.
2. The organizer – this person understands creating a theme and keeping the show on target. This person often remembers to thank the guests.
3. The utility infielder – this person can chime in and also cover if either of the first two cannot podcast. Along with the organizer, this person often performs research and gathers potential podcast material in advance.

And the truth is, you can be any of these people, and probably a different one, depending on the subject matter. And if you have only two people, then the utility infielder role will likely be split between the two of you.

Guests

As for guests, consider your circle, both online and off. You can podcast without guests, and you will most likely need to get a few shows under your belt before anyone will want to visit.

However, when you do get guests, the usual details apply, e. g. be polite, give them ample time to plug whatever they want to plug, and prepare questions for them in advance. If your guest writes, for example, you might want to talk about the themes in their book, where they get their inspiration, how long they’ve been writing, and how they first became published.

Think outside the box and consider guests a little removed from your basic subject. Hence if your subject is books and writing, why not have a cover artist on as a guest, or a professional editor? Maybe feature a literary agent or a representative from a publishing house.

Hell, when I did videos for school, I even talked to a copyright lawyer.

Podcasting Extras

At G & T we had a Streaming page and used a minicaster. This also included a hosted chat room – the show broadcasted live and the audience could listen and follow along in the chat room. This was not necessary, but it’s fun.

Blogging

We also blogged about the show, which meant that we took notes (in our case, the utility infielder did this).

The blog was a great place to get the URLs in that we may have talked about but our audience might not have gotten the first time we mentioned them. With the blog, we could just make clickable outbound links.

We also made sure that a player was embedded into the blog, so that a reader could listen to the show if they would prefer that.

This kind of bilateral cross-promotion, where the show supports the blog, and the blog supports the show, is a great strategy.

However, if I were doing it all again, I would seriously consider also adding a player embedded into a newsletter.

Podcasting and Distribution

We always uploaded our podcast to not only iTunes, but also MixCloud and YouTube. These spread our broadcast even further. We used a regular logo card as the image accompanying our YouTube videos.

For special interviews, we made different images, usually with our guest’s provided headshot.

To introduce new segments, we used bumpers. These are just short (less than half a minute long) introductions to various segments (e. g. Star Trek News).

Ours consisted of our utility infielder’s niece giving the title of the segment and then some introductory music that we had permission to use (always get permission or make sure that music is public domain!).

Bumpers help because they provide a smooth transition between segments and they can cover up any ragged transitions. We spliced these into the completed file.

Our announcer girl also recorded our intro and our credits portion (with music we could use), so we added these as a part of post-production. Again, these provided recognizable transitions for our audience.

Promotions and Podcasting

We promoted our show on social media, with mainly our YouTube, Facebook, and Twitter accounts. We also had Tumblr, and Pinterest accounts but use them less.

Our main promotions came from YouTube, Facebook, and Twitter. We also promoted at conventions, including a table at Star Trek Las Vegas for a few years.

Why Not Podcasting?

So what are you waiting for? Why not give podcasting a try?

Oh, and here’s a plug:

Janet Gershen-Siegel is the Content Manager at Credit Suite. Her novel, Untrustworthy, was published by Riverdale Avenue Books in 2015, under the name JR Gershen-Siegel. It is available on Amazon in both Kindle and paperback editions.

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The Conquest of LinkedIn – Your Profile Page

To Continue the Conquest of LinkedIn, Let’s Look at Your Profile Page

What’s up with your profile page?

You’re doing it. And you’ve got your resume up. You’re answering questions. And you’re joining groups. You’re even meeting people offline. But you aren’t getting an enormous number of invitations to connect.

Or, perhaps, you’re blogging and tweeting. But you’re not getting a lot of readers in either medium. And you’d love to get some of your LinkedIn buddies to read some of your stuff. Maybe you want to use your writing and social media skills as a part of your overall job search strategy.

So the most obvious place to look, and to fix, is your Profile page.

Just like with a resume, a news story, or even if you were trying to sell your home, it pays to spruce up the first thing people see. Hence special care should be taken, as this is your first (and it may very well be your only) chance to make an impression.

There are any number of things you can do to assure that this impression is a positive one.

Driving Traffic

And, you can even use it to help you drive a little traffic to your own website and/or blog. Here’s how:

• Make sure that you make use of all available fields, and customize these as you are able.
† Next, list your blog.
• and I also recommend adding X or Bluesky.

If another social media platform will fit better, then add your details there as well, such as YouTube for videographers.

More You Can Do With Your Profile Page

So assuming that your resume has been integrated in its entirety, your next task should be to update the summary and specialties sections in your profile page. First of all, the specialties section is essentially just for keywords, so load them up.

However, the summary section should be more grammatical. So don’t make it an old-fashioned and generic personal statement. Instead, highlight your main differences here.

Pix, Pictures, Images, You Get the Idea

Include a current, clear, professional image of yourself. And once that image becomes, say, about five, eight, ten or so years old, replace it with a newer one.

URL City, Baby!

LinkedIn won’t give you a nice URL unless you essentially make your own. But they offer instructions for customization. After all, it is absolutely in LinkedIn’s best interests for you to put your LinkedIn URL on, say, your resume, your business cards, etc.

And most people won’t do that if the URL is breathtakingly ugly.

It’s a very, very easy thing to do, and there is truly no excuse not to polish your URL.

Posts and Takeaways

Yes, you can add posts to your profile page (a feature which seems to come and go). But you don’t have to. This isn’t Facebook, so a continual stream of statuses (statii?) is not expected.

Finally, with a little polish, your front door (profile page) can look mighty inviting to all.


Want More About the Conquest of LinkedIn?

If my experiences with LinkedIn resonate with you, then check out my other articles about the largest networking site on the planet.

What LinkedIn Has to Offer

• Your Profile Page
† Your Resume
• Meeting Offline
† Your Network
• Giving Your LinkedIn Profile A Facelift
† Last Little Bits
• InMaps – Visualize Your Network on LinkedIn

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Community Management — The Circle Game

Community Management Tidbits – The Circle Game

What the heck is the Circle Game? Er, I do not mean this one. Don’t even think about it.

Forums have cycles, and so do users. That is, there is a start to them coming to your site and joining. But there is also a middle piece. And, inevitably, there is an end.

Community Phases are the Backbone of This Circle Game

There is not a lot that you can do about this. You can, however, stretch out the individual phases.

Discovery

The first phase is discovery. It all starts with excitement. The user has found your forum! It seems huge! The user can never possibly read everything. The whole thing is all too much.

It is heady, and the user may very well tell everyone he or she knows about you. Or, the user might want you all to him or herself. Either can happen.

Nesting

The next phase is nesting. The user makes friends and starts to get into an enclave or two. Enclaves are little groups within your forum, whether formal or informal. Even if your forum does not have actual designated groups, per se, this still happens.

In a community for single fathers, for example, a user might hang around with other users who became first-time fathers after the age of forty. In a folk music forum, a user might spend time with (and follow around) other users from Ohio.

This is perfectly normal – a carving of familiarity in an alien sea. But it does set up the next phase.

Boredom

The next phase is boredom. The community has too much sameness and does not seem to be changing quickly or thoroughly enough, so far as this particular user is concerned. But the user sticks around, however, grudgingly.

Departure

The final phase is departure. Whether that comes with a bang (a user suspension) or a whimper (the user simply fails to sign in any more), is immaterial.

Or, there is a third type of endgame, where the user posts a topic about their departure. This topic can be fond, hostile or even a ploy to get other users to beg that person to stay. Or to get other users to join them in exiting—or going elsewhere.

Do not put it past people to use their departure as a means of gathering friends or fans or followers in some new pasture. They want to start their own, new circle game. But they do not feel like putting in the time or effort to build an audience.

Fighting Back and Reversing the Circle Game

Does it always have to be this way? Well, this kind of a cycle is more or less inevitable.

The trick is to stretch out the first two phases, discovery and nesting, as much as possible, or to have the user cycle back from boredom to nesting again (e. g. to find a different group to hang with).

Or, a positive situation would be if the boredom phase were at least short (and put off) so that the departure phase would not be a suspension. And it would be less fraught with meaning.

Because a user taking leave, no matter how popular that user is, will leave behind less of a hole if they are a part of a 100,000-person forum versus a 100-user community.

How do you do this? By phases, of course!

Discovery, Reimagined

The Discovery phase of the circle game has two essential elements: new users and new topics. Increase both with good SEO and with encouraging as much user participation as possible.

Nesting, Transformed

The Nesting phase can be encouraged and promoted by keeping your community a safe, warm and welcoming place. Having formal specific groups is not strictly necessary for this, but it can be of help if your users are struggling in this area.

And, if you do go with formal groups, ask your users which groups they would like. They might surprise you. And it (almost) does not matter whether a group is terribly active.

It will still serve its purpose, to continue to afford your users with a friendly place within the forum, even if it is small. This is a place they can call their own.

Boredom, Shortened

The Boredom phase of the circle game can be delayed and/or truncated by keeping the twin flows of new users and new topics going. This means more and better SEO, offering new features and encouraging your users to continue adding new, interesting and diverse topics.

What if you simply cannot think of new topic fodder? So try taking a stand on a controversial subject, or ask for comments on a related news article. Or look in your archives, and see if an older subject might benefit from a fresh, new take.

Circle Game Departure, Delayed

Finally, the Departure phase of the circle game can, of course, be put off if the first two phases stretch out. When departure happens, do not ask most users to stay. Unless you have a very tiny forum, this kind of behavior will be impossible to scale.

And it generally does not put off the inevitable for too terribly long. Instead, try to find out from the user just why they are leaving.

Except for purely personal, internal circumstances (e. g. the user just started a new job and has no time for your community any more), there may be something you can learn from and improve on.

And asking why will also give you an opportunity, not to entreat the user to stay, but to let the user know that he or she is welcome to return at any time.

The Circle Game: Takeaways

Your users’ interest in your community will wax and wane. You cannot always do anything about it, but if an effort is made, your users are generally going to appreciate that. And your circle game will go on.

Want More About Community Management?

If my experiences with community management resonate with you, then please be sure to check out my other blog posts about how online communities work.

Here are some posts about my years in community management, and what I have learned.


• A Day in the Life of a Community Manager
† Analytics (see below for link)
• Going From a Collection of Users to a True Community
† Risks of a Community Without Management
• Are Off Topic Posts Ever Okay?

Click to buy Untrustworthy on Amazon

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Swag for Independent Writers

Ah, Swag

Do you like swag?

So, swag is necessary when you go on the road. Work a convention at a dealer’s table, or get your book into a library, and you may need a little extra something to give away. Hence here are a few choices.

Bookmarks, a Very Common Form of Swag

Maybe the best and closest kind of giveaway item is the humble bookmark. In one sense, it’s perfect because it relates directly to books and reading. And you can spend as much or as little as you like. Plus maybe you only want something straightforward, perhaps a section of your cover, often printed on one side on heavy cardboard stock. And that’s great!

Because you’ve got some real estate, consider some additions, such as your website or even a QR code for a discount off one of your books. However, I suggest leaving one side blank for notes. While that’s not strictly necessarily, it may end up cheaper for you, not to mention it having an actual purpose.

Bookmarks are particularly useful because not only can you put them in your own books, you can put them in library or bookstore books. Yes, they might be removed and discarded. However, you need to consider that these are loss leaders; you need to be ready to lose some cash on these.

Business Cards

These seem hit or miss. If you go to conventions and run a table or booth, you will need cards. And again, try to keep the back blank. Pro tip: use matte. Shiny card stock costs more and it makes it harder to write on the card. Because you want people writing on your cards. Oh, and don’t be stingy with them. Give them away. Meet someone? Give them a card. Someone stops by your table? Give them a card. Like bookmarks, these will be discarded by a lot of people. Accept that as a cost of doing business.

Tee Shirts

These can work really well if you have a fantastic and memorable cover design, or a great catch phrase. Imagine a tee shirt which has your cover on the front and your catch phrase on the back. You can make people into walking billboards this way. Be ready to give a lot of these away, and maybe even use them as contest prizes. Most people will not purchase these unless you become really famous. Again, this is a cost of doing business.

Toys and Action Figures

Funko Pops lets you design your own male and female characters. But volume is an issue here. And so is the startup cost. The blank figures in that link are almost $10 apiece. Hence a large run of these may not be in the cards – so take advantage of their rareness and play on the scarcity aspect when giving these away or selling them.

For other types of action figures, look at prices and consider what you want to settle with. If the figure doesn’t end up looking a lot like you, how will that make you feel? If the answer is ‘terrible, of course’, then you might want to do something else with your swag budget.

Swag: Some Takeaways

Giving away swag may seem counterintuitive. After all, you want to make money, rather than spend it. But if you are new on the scene, it can be a great way to get noticed and show how you’re different from all the rest.

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The Best Lengths for Social Media Posts and More

What Are The Best Lengths for Social Media Posts?

Best Lengths for social posts can seem elusive. What’s right? Does it ever change?

The fine folks at Buffer and, in particular, Kevan Lee, have done it again and have everything you always wanted to know about social post lengths but were afraid to ask.

In my travels online, I have seen blog posts that were under 50 words long. I have seen blog posts that were a good 10,000 words long. Tweets, of course, are limited. But there have been plenty of Pinterest pins with just an image and nothing else. Or they’ve got enough verbiage behind them to seemingly rival War and Peace. So, what’s ideal? Is there any science behind it?

Blogs

How long should blog posts be? Buffer likes blog post titles to be six words long (oops, this blog post’s title is too long). Interestingly enough, the blog post where I got the inspiration for this blog post from also has a title that is too long.

Sometimes, six words is just not long enough.

Thanks to Buffer for this graphic.

Interestingly enough, Buffer said blog posts are best at 1,600 words in length.

However, Yoast (the fine makers of an SEO plugin I use for my own blog posting–as do many other people!) provides good SEO credit for blog posts that are at least 300 words in length.

The two are not necessarily mutually exclusive, but one thing is for sure – those fifty-word blog posts just plain are not long enough.

Facebook

How big should a Facebook post be? Buffer said forty characters.

Keep it short, snappy, and to the point. According to Lee, Facebook posts that exceed forty characters degrade in engagement as they get longer.

Not to put too fine a point on it, but that 700-word screed you wrote? Better make that a blog post instead and just link to it. But if you put the whole thing on Facebook, people will scroll right on by. Yes, even if you add an image.

Here’s a trick to get around the forty-character wall – links show the title and some text, and you can always change these.

Or add an image with some text. But don’t go nuts! It is very, very easy to hit and exceed critical mass.

Best Lengths for LinkedIn Posts

How long should a LinkedIn post be? Buffer clocks in at twenty-five words, based upon clickthrough data.

Pinterest

How large should a Pinterest image be?

Buffer’s got you covered – 735px x 1102px. These taller pins seem to stand out more, and are therefore shared more often.

Best Lengths for Twitter Posts

How long should an effective Tweet be? Buffer said to limit it to 71 – 100 characters, in order to provide some space for people to comment before sending out a modified tweet (MT).

So keep hashtags at six characters for maximal impact. Yes, we all know that people sometimes use hashtags as a bit of wry commentary.

Tumblr in particular seems to inspire hashtags like #DudeLooksLikeALady (and not just for fans of Aerosmith). Excessive hashtagging is one of the characteristics of Instagram. However, the best length hashtag on Twitter has six characters.

Best Lengths for Posts: Takeaways

TL; DR – Check out the chart, and the cited article, for more information. The research on best lengths for posts is sound, and fascinating, and the article was a hell of a find.

Is it still relevant, years later? Eh, kind of. You make the call, sports fans.

The best lengths for social media posts keep changing. But there’s one constant in life—cut to the chase!


Want More About Social Media?

If my experiences with non-platform-specific social media resonate with you, then check out my other articles about navigating our social media obsessed world.

Social Media in Our Society

† Social Media Continues its Relentless Pace
• Social Media’s Seduction AKA Oops, Did I Do That?
† Social Media Background Check Being Used For Jury Selection
• Social Media: Hope, Hype or What?
† Social Media Balance
• How Social Media Can Ruin Your Life
† Happy Holidays, Social Media Style

Reviews of Books on Social Media

• Social Media Marketing by Liana Evans, A Book Review
† Book Review – Likeable Social Media by Dave Kerpen
• The Zen of Social Media Marketing by Shama Hyder Kabani, a Book Review

Working with Social Media

† A Day in the Life of a Social Media Marketer
• Five Ways for Charities to use Social Media
† Four Important Social Media Stats
• Social Networking/Social Media Tips
† The Best Lengths for Social Media Posts and More
• Jell-O on the Wall: Social Media Perfection is Fleeting
† When NOT to Post on Social Media Platforms

Social Media for Writers

• The Power of Social Media (Neurotic Writers’ Edition)
† Social Media and Writing
• Social Media and Writing Part 2
† Social Media and Writing Part 3
• Are You Promoting Your Writing With Social Media?

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… And Facebook for All – Your Home Page

Life, Liberty … And Facebook for All – Your Home Page

Your home page is vital. Log into Facebook, and it’s the first thing you see. It’s your Home Page. So here’s what’s in it. You can divide it into what look like columns.

NOTE: Facebook constantly A/B tests. Features move around, change, are renamed and resized, or disappear all the time. These are rolled out in stages; your neighbor may have a different-looking Home Page from yours. And this is 100% normal.

Home Page Links

So first of all, column one (left side, top):

• News Feed
† Messenger
• Watch
† Marketplace

Then shortcuts; this is a section you add to or subtract from.

Then …

• Explore
† Pages
• Groups
† Events
• Fundraisers
† Games etc.

Your Feed

Then column two (center):

• Status messages on friends’ pages
† Other friend activities
• Anything your friends or the pages you follow are sharing

Column Three

Then column three (right, top):

† Events
• Friends’ Birthdays
† Marketplace
• Groups You Might Like
† People You May Know
• Targeted Advertisements
† A list of friends available on chat (at the bottom)

Let’s start with Column One:

Groups

So this is a list of the groups you have joined.

Pages

These are pages you are following.

Friends

So pretty obviously, this is a way to access your entire list of friends.

Create Group

So you can create groups for any reason. And this includes to support a beloved entertainment figure, promote your business or just complain about people wearing Crocs. So I’ll get into the specifics later.

Games

These will rotate as you access more games, depending upon recency.

Status Messages on Friends’ Pages

So this is the actual News Feed itself. And you can comment on others’ statuses (statii?) or posted links.

Your Home Page Still Shows Other Friend Activities

First of all, you are served everyone’s activities. Facebook can be a tsunami of data. However, a lot is aggregated; you are usually shown that six people joined a group, rather than separate messages on all half-dozen.

Events

So if you’ve got upcoming events and you haven’t RSVP’d, they’ll show up here, but you can jettison them by clicking the x on the right side. Note that you’ll be invited to all sorts of stuff, including sponsored activities and openings by commercial ventures. And RSVP’ing is not strictly necessary. However, as an event organizer, I have to say it’s appreciated so as to at least get a handle on headcount (and know who not to expect).

You need not RSVP for commercial store openings or whatnot.

Friends’ Birthdays

Whether they’ve made the year apparent is their own business. But if they’ve got the month and day up on Facebook, birthdays will show up here. And of course you’re under no obligation to wish people a Happy Birthday, but it is kind of nice.

People You May Know

So this is based upon some sort of an algorithm whereby Facebook looks at things like your current friends list, their friends, your location and possibly also your school(s) and workplace(s). However, I don’t believe the latter are included at this time. So if you have any mutual friends, Facebook lists them as well.

Facebook does not always get this right, or it gets it wrong in interesting ways, e. g. Facebook says I “may know” the spouse of someone I attended High School with. Well, unless I went to High School with the spouse (over 30 years ago), then there isn’t much of a likelihood there.

Hence there are times when this list is bewildering. Hey, Facebook is doing the best it can.

Targeted Advertisements on Your Home Page

Well, they’re as targeted as Facebook can make them. This  apparently has a basis in your click activity, your likes, your friends’ likes and whenever you click on an ad to get rid of it. Again, sometimes Facebook can get this wrong in rather spectacular ways; for example, when I wrote this post originally, it showed me an ad for Toyota. And I have neither owned nor contemplated owning one, ever.

Your Home Page has a List of Friends Available on Chat

It should go without saying that you should never click on links from chatters you don’t know well. And you’re under no obligation whatsoever to answer anyone’s instigated chat.

So a big part of the Facebook experience is not only playing games but also sharing them with others, or sharing status or links. The way you see and can participate in this sharing is via your Home Page. It is, essentially, a bulletin board between you and your pals. But keep your own wall the way you want it. If you don’t want people to swear or argue politics, etc., that is 100% within your rights.


Click to buy Untrustworthy on Amazon

Want More About Facebook?

If my experiences with Facebook resonate with you, then please be sure to check out my other blog posts about the largest social network on the planet, by far.

… And Facebook for All

• Creating a Facebook page
† Working with a Facebook Page
• … Your Profile Page
† Home Page
• Offsite Sharing
† All Your Account Settings
• All the Rest of It
† Facebook versus Forums

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Advertising on Facebook

Let’s Look at Advertising on Facebook

Have you tried advertising on Facebook? It’s easier and more affordable than you might think.

Keep in mind that Facebook is constantly A/B testing (e. g. checking to see if any new layouts or color schemes, etc. will make you click more), so these instructions might be a little out of date after a while. This has worked in the past. It might not any more. Caveat emptor.

Getting Started

About half the time, Facebook will just come to you and suggest you start advertising. I can’t say what their algorithm is for selecting a post to promote, although they usually suggest a popular one.

If they are not suggesting a post you want to promote (e. g. you would prefer to promote another one), or you are new to promotions and there are no suggestions, or you just want to see how to start one from scratch, go to your Author Page and go to Publishing Tools.

Then, on the right, pull down on Help and click Advertiser Support. This will get you to the Facebook for Business page. In the upper right corner, click Create Ad.

For the purposes of this tutorial, we’ll choose Boost Your Posts as our campaign.

Selecting an audience for a post

Audience is important; you do not want to just send to everyone, as even failed clicks are going to cost you money. You will do a lot better with targeting as that will help assure a greater percentage of your clicks are meaningful and helpful. Click Set Audience and Budget.

You can choose an audience from demographics, or from preferences or from lookalikes, who are people similar to those who like your page.

If you are just getting started, and a greater percentage than normal of your likes come from friends and family trying to help you out, do not use this option!

Select a location by navigating around the map and dropping a pin in your preferred location. The age ranges are also pretty self-explanatory. You can even exclude some people.

Setting an Advertising Budget

Start small. You can always add. The minimum is generally $1/day. I prefer what Facebook calls a Lifetime budget, which sets a total. It’s a lot easier to rein in than a Daily budget, I believe.

Scheduling

Go to your analytics and take a look at when more people are on than usual. Select those days and times for your ads! Next click Select Ad Creative. I recommend allowing everything unless you absolutely know your targeted audience is not in a particular area.

Choosing Which Post to Promote for Advertising on Facebook

Choosing a post to promote (if Facebook has not done so for you) is easy. So, select a popular one, representative of your brand. If you have a limited time offer, that could be perfect. Just make sure your ads don’t run after the offer has expired.

And finally, check out advertising on other platforms. FB isn’t the only fish in the sea. And in particular, with Facebook’s continuing problem of organic reach decline, you may do better elsewhere.

Good luck!

hr />Click to buy Untrustworthy on Amazon

Want More About Facebook?

If my experiences with Facebook resonate with you, then please be sure to check out my other blog posts about the largest social network on the planet, by far.

… And Facebook for All

• Creating a Facebook page
† Working with a Facebook Page
• … Your Profile Page
† Home Page
• Offsite Sharing
† All Your Account Settings
• All the Rest of It
† Facebook versus Forums

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Five Ways for Charities to use Social Media

Check Out These 5 Ways for Charities to use Social Media

First of all, before anything else, here are 5 ways for charities to embrace the modern and use social media to help them. Because I still love an older great blog post on five possible uses for social media for charities.

While I think these were good ideas (the Twitter Twibbon was one of them), I suspect that charities could go even further. After all, much of social media is free. And free is one of charities’ favorite words (along with cure, and donation, I suppose).

The social media landscape is always changing, so charities should continue to think creatively. As with businesses, listening to and observing their donors would be a good idea.

Some Ideas

So, how about using Facebook and LinkedIn to promote charitable events? While these RSVPs are often unreliable (a yes often really means maybe, a maybe means “I might get to it if nothing better comes along” but at least no still seems to mean no), this could serve as a way to get the word out.

Or what about keeping donors informed of totals by tweeting them? Hence if a $1,000,000 donation total is desired, how ’bout keeping donors informed on how it’s going by using X (Twitter)? See, this would be in place of an old thermometer bar.

So could volunteers check in with a locative app like foursquare and get badges? Uh, why not? Seriously, I’d love a blood donation badge. So long as it wouldn’t be an emergency, well, why not?

How About Another 5 Ways?

Maybe. It certainly makes sense to try to reach people where they spend a lot of their time.

I’m sure there are plenty more where that came from. Got any ideas of how charities could use social media? Toss ’em here, if you like.

For more information, see the December 30, 2010 blog post on Social Media Today.


Want More About Social Media?

If my experiences with non-platform-specific social media resonate with you, then check out my other articles about navigating our social media obsessed world.

Social Media in Our Society

† Social Media Continues its Relentless Pace
• Social Media’s Seduction AKA Oops, Did I Do That?
† Social Media Background Check Being Used For Jury Selection
• Social Media: Hope, Hype or What?
† Social Media Balance
• How Social Media Can Ruin Your Life
† Happy Holidays, Social Media Style

Reviews of Books on Social Media

• Social Media Marketing by Liana Evans, A Book Review
† Book Review – Likeable Social Media by Dave Kerpen
• The Zen of Social Media Marketing by Shama Hyder Kabani, a Book Review

Working with Social Media

† A Day in the Life of a Social Media Marketer
• Five Ways for Charities to use Social Media
† Four Important Social Media Stats
• Social Networking/Social Media Tips
† The Best Lengths for Social Media Posts and More
• Jell-O on the Wall: Social Media Perfection is Fleeting
† When NOT to Post on Social Media Platforms

Social Media for Writers

• The Power of Social Media (Neurotic Writers’ Edition)
† Social Media and Writing
• Social Media and Writing Part 2
† Social Media and Writing Part 3
• Are You Promoting Your Writing With Social Media?

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Groundswell by Charlene Li and Josh Bernoff, An Updated Book Review

Another Look at Groundswell by Charlene Li and Josh Bernoff

This is something of an updated review of Groundswell by Charlene Li and Josh Bernoff as, by the time I got to the ICM 522 Social Media Platforms class at Quinnipiac University, I had already read this seminal work.

But no matter. Because this is still a terrific work by Josh Bernoff and Charlene Li, and it remains more than a little relevant.

And in fact, I think I understand it better than I ever have.

Changing the Way You Think about Online Marketing for Good

For Li and Bernoff, the online world is a rich and diversified community. And in that large umbrella community, there are several smaller communities. But unlike in the case of the classic Matryoshka (Russian nesting dolls), there is an enormous amount of overlap.

Above all, they put forward the idea of a system called POST. And if you read nothing else, read this part of not just my review but of their book itself.

• Personae – who are your potential buyers? Who are your readers? And who makes up your audience?
† Objectives – what do you expect to get out of going online, and continuing online, or going in a different direction online?
• Strategies – how will you implement your ideas? What comes first? In addition, what must wait?
† Technologies – which platforms will you use? How will you use these differently as your strategy begins to click into place?
So the last time I read Groundswell, I suspect that I did not really understand POST.

And now I know never to start a social media campaign without it. So thanks to Charlene Li and Josh Bernoff! This work is a classic for a damned fine reason. It really is that good. Because you need this book in your social media library.

Thirteen Years Later — are Charlene Li and Josh Bernoff Still Relevant?

Social media platforms come and go. Fads rise and fall. Yet through it all, the lessons of the POST strategy, and why it’s so vital? Those are a rock, an anchor in an online world that sometimes feels like just so much jello stuck to the wall, ever sliding downwards.

Ew, sorry for that image, folks.

But never mind that for now.Want to see more from me, on writing, and the business of being an independent author? Click here to add my site as a preferred source.

I think the biggest and most vital part of POST is the first initialism, the P. The buyer persona is someone who we should be thinking about all the time. Not just sometimes, and for God’s sake not just when there’s an exam at school or the boss comes around at work.

It is even a vital concept in a place that you would least expect it — a personal blog. And even in our own social media postings.

For if we are flinging those pixels out to the universe, then we are expecting an audience. We are wishing and hoping to be read!

But if we don’t take that buyer persona into account at all (even when we aren’t selling anything and not expecting anyone to ever want to buy anything), we should still account for our audience.

Social media is exceptionally performative. We curate our photos and our words and our stories and our snark. If we want any sort of a reaction, then we have our audience in mind. Even if that’s subconsciously.

Being offensive is bad. Being unfunny is worse. But being unread? Quelle horreur! That is the worst.

Rating

4 stars. It is hard to get any better than this.

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Interview with EJ Roberts

Meet EJ Roberts

EJ Roberts is an all-around indie author reviewer! Back in July of 2016 I did something different and handed over the reins to her.

She’s from A Drop of Ink Reviews. So take it away, EJ Roberts!

Background

I am EJ Roberts, the reviewer for A Drop of Ink Reviews. So let’s sit and talk about what all of this entails and how it affects the indie author.

First off, I’ve been reading since I was four. I made my family teach me how to read when I couldn’t get anyone to read to me often enough to keep me happy. And I have been devouring books left and right ever since.

I honestly can’t get enough of the written word. Though it wasn’t until about 2009 that I began to have an inkling that such a thing as an “indie author” even existed and could be viewed in a good light.

Writerly Ambitions

I used to think I wanted to be a writer.

Adventures in Career Changing | Janet Gershen-Siegel | EJ Roberts and A Drop of Ink Reviews
Welcome to EJ Roberts of A Drop of Ink Reviews!

And I have some skill at putting words together, but the idea of exposing yourself as an author and facing the rejection and judgement of others – that scared me to death.

I eventually came to the realization that I could use my skills in writing for something else entirely.

I frequented a writing group on Facebook that featured mainly indie authors. There were a few traditionally published writers in the group, but not many. However, their lament was all the same. They couldn’t get reviews for their books. So, in 2015, A Drop of Ink Reviews was born.

Why Reviews Matter

Reviews are incredibly important to an author, and more so for an indie author than one traditionally published. The reviews tell other potential readers that someone took a chance on this unknown author. The more reviews there are, the more the book gains recognition.

Indie authors don’t have advertising and marketing budgets. They have to do all of the work themselves, so each and every review is precious. It’s free marketing and helps propel their book further.

How She Got Her Start

Until that moment, I’ll admit I’d never written a review. I looked at a lot of review websites out there to see how others were doing them. I then created my own idea and ran with it. Before authors would trust me with their books, I had to essentially audition for the right to read and review them for free. I started with a few books I had on my shelf and off I went. It wasn’t long before I was swamped with requests for reviews.

How to Get a Review

Most indie book reviewers will do this free of charge. The only thing being they are given a free e-book. Each reviewer will have their preferred genre, so it’s always important to pay attention to their submission guidelines. Think of it as trying to get an agent. You have to pay attention to their guidelines or your book will be tossed aside.

Personally, I’m quite open about what I’ll review. I do avoid horror, LGBT, non-fiction, poetry, and erotica. I joke that I’m a prude and don’t even want excessive scenes in a book. If they’re important to the storyline, that’s one thing. If they’re thrown in for shock value? Please don’t bother. I’m also fond of Young Adult and Middle Grade books. A lot of reviewers won’t touch those, so it’s important to pay attention.

The Indie View

But how does one go about finding these elusive reviewers? There is an excellent list out there called The Indie View. They sponsor a list of active book reviewers. They also list what genres the author will and will not read so you can eliminate a lot of guesswork. This is not a comprehensive list as indie reviewers must submit themselves. I was on there at one point, but have since been removed.

That’s okay though as I have a steady stream of people still interested.

It’s Just an Opinion (from EJ Roberts or Anyone Else)!

One super important thing to remember about a book review. They are all the opinion of a single person. Once, I posted a 2 star review on my site. I rarely post those, but I was one of the few of hundreds of people who’d read it and gave it a low star rating. I figured the readers of my blog would still be interested and it could bring more readers to the author.

About four people told me they were going to buy the book and read it themselves. That was until the author approached me about removing the review from my site and I made the mistake of doing so. From that moment on, an entire wave of people vowed to never read anything that author ever wrote.

While your feelings might be hurt by a review, let it stand. Don’t say a word. You never know when that negative review will actually bring readers to you.

The Joys and Occasional Downsides of Being a Reviewer

Being a book reviewer I’m put in a unique position. I’m handed someone’s pride and joy and they wait anxiously to hear my opinion. I take this position seriously. My greatest joy is when I can put a 4 or 5 star rating on the book and recommend it to everyone I can think of. I have actually come across a few authors that I will buy their books as soon as they’re released because of my review site.

Unfortunately, along with the fun of discovering a great new author comes the pain of having to tell an author their book wasn’t ready for publication. I do not review those. I quietly give the author a review in an email and point out the flaws. Then there are the books I cannot read for whatever reason. That hurts the most.

Though I believe there is an audience for everyone, sometimes I’m just not it. I am not in a position to review the book if it wasn’t written for me.

Pet Peeves

As I continue to review, I am finding I’m growing a small list of pet peeves. I’m fairly lenient because I still dabble in writing on the side and I know I have my own flaws.

However, the longer I dwell in the indie book world, the more I’m finding less excuses for what are obvious errors. One being not taking the time to proofread your book. A ton of typos drives me nuts. The author cannot see them. He or she has been looking at the book too long. It requires another person to do it. Have a friend who’s picky as all get out help you. Your other option is to pay someone.

When faced with this decision, keep in mind you are investing in the future of your book. I have had the privilege of watching a book blossom from a new cover and editing services. It went from being dead in the water to netting the author a decent little income. Never underestimate the power of editing and cover art.

One Book, Though …

In the past year and a half I’ve been reviewing, I have come across a single book where I could get past the fact it wasn’t edited. A single book. I have 77 reviews on my site. I have read over a 100 books. Only one book. Think about that.

The storyline was so incredible and amazing I could overlook the typos, and there were a lot. Do not think your book can do that. Do not make that mistake. It takes an incredible author to pull that off and they’re a rare breed.

What’s Next for EJ Roberts?

I love what I do. I love reading new books and sharing my opinion with others. And I love that I can shine a light on unknown indie authors and convince people who’d never think to look at an indie author to give one a try. Indie authors break the rules.

Sure, there are a lot out there who will still follow the same worn paths as traditionally published books, but the rule breakers are here. The ones that are carving out the new genres are alive and well in the indie world. I’m glad to be a part of it.

Thank You!

Well, Hello There

It’s me again (Janet). Thank you to EJ Roberts! Please check out A Drop of Ink Reviews when you get a chance.

Just about seven years later, the need for reviewers is still huge! Indie writers need reviewers. And readers need them, too.

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